Help, can not be removed

apple software updater cannot be removed

I would try uninstalling all of the Apple software and then reinstalling it using these instructions:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
You migh want to try doing this when in safe mode.

Similar Messages

  • While trying to down load the current update to Itunes i get the message "Older version of Bonjour can not be removed" and Itunes gets interrupted and wont finish update. Can someone help with this??\

    while trying to install latest itunes version i get this message "Older version of Bonjour can not be removed" and the download gets interrupted and doesnt finish. Can someone help?????

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I can't download the latest itune 10.5, it keeps saying the bonjour can not be removed... HELP ME!!!!

    I am trying to upload the latest version of itunes 10.5 so that I can set up my new iPhone 4s and it keeps saying that the bonjour can not be removed.
    Please help me I have been trying to tackle this for the last 4 hours!!!

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

  • Can not down load new i tunes up date says old bonjour can not be removed seek advice i tunes is nothing but a pain can any one help

    can not down load i tunes up date because old bonjour can not be removed can any one help
    because apple must know about this problem but are not help full

    I would try uninstalling all of the Apple software and then reinstalling it using these instructions:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    You migh want to try doing this when in safe mode.

  • The older version of Bonjour can not be removed

    When installing Itunes, the following error messages appear:
    1) The older version of Bonjour can not be removed. Contact your technical support group.
    2) Itunes installation has been interrupted, please try again later (or something similar).
    As a home user, I have no technical support group so I am turning to you, discussion followers, for assistance. I removed Quicktime, Itunes, Bonjour, and all other apple software according to the removing and reinstalling Itunes article. I used CCleaner to remove traces of the programs in the registry. When reinstalling, Quicktime installs successfully, but Itunes installation stops with the error messages above. I have deleted the temp folder, updated windows, used selected startup before installing, and all attempts end the same way. I'm not sure why I am getting this error, when Bonjour is not on my system to begin with. I appreciate any advice you can offer.

    1) The older version of Bonjour can not be removed. Contact your technical support group.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • HT3775 I get the following message when trying to open an .avi downloaded from my video cam, need help, can not find the codec, thank you.The document "IMAG0026.AVI" could not be opened. A required codec isn't available.

    I get the following message when trying to open an .avi downloaded from my video cam, need help, can not find the codec, thank you. This is for Quicktime Player.
    "The document “IMAG0026.AVI” could not be opened. A required codec isn't available."

    Try Perian.
    http://perian.org/

  • I am trying to put itunes in computer again and up comes "old version of Bonjour can not be removed" and I can not load on computer.  Does anybody have a solution?

    I am trying to put itunes back in computer again.  An error comes up "old version of bonjour can not be removed.  How do you remove this to download itunes.  Can not remove itunes from remove programs.  What can I do now?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Niet mogelijk om de nieuwste versie van itunes te installeren. de melding is : the older version of apple mobile device support can not be removed. ook niet via het configuratieschern of uninstal progamma's

    het is niet mogelijk om de nieuwste versie van itunes te installeren. de melding is : the older version of apple mobile device support can not be removed. ook niet via het configuratieschern of uninstal progamma's. graag hulp bij de-installatie

    ok, i'm stunnend.
    apparently there was something that resolved the issue, the store works fine now... have been hacking around on this for days, and now, just at once. only thing i did (and i did that before, naturally, it's one of the first things you trie) is disable my antivirus software. It runs perfectly with antivirus enabled now to....beats me...
    anyway: resolved!

  • HT1926 new version of itune can not install due to old version of itune can not be removed

    can not install itune due to old  version of itune can not be removed

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Older version of itunes can not be removed

    I am trying to update to the 10.5 itunes, and i get an error message saying the older version can not be removed.  Any suggestions?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • When updating to  itune 10.5 I get this error message ,older version of bonjour can not be removed, and older version of apple mobile support cannot be removed, any one know how to fix this.

    When updating to  itune 10.5 I get this error message ,older version of bonjour can not be removed, and older version of apple mobile support cannot be removed, any one know how to fix this.

    1) The older version of Bonjour can not be removed. Contact your technical support group.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • Itunes won't install-"Apple Software Updates Can Not Be Removed"

    Cutting right to the problem. I currently have quicktine 6.5 installed and working. iTunes was completely removed. When doing search, nothing shows up. In Add & Remove Programs, however, iTunes is still listed (37 megs). How do I get rid of it so I can re-install. When I try to install, I get message "Apple Software Updates Can Not Be Removed, Contact Administrator". When I try to upgrade Quicktime to 7.1, I get "An Older Version Of Quicktime Can Not Be Removed". I would like to completely remove all traces of itunes and then try to reinstall.
    generic   Windows XP  

    okay.
    download and install the Windows Installer CleanUp utility. use it to remove the Installation configuration information for iTunes, Apple Software Update, and QuickTime:
    Description of the Windows Installer CleanUp Utility
    now use the following document as a guide to a manual removal of any leftover itunes and quicktime program files:
    Removing iTunes and QuickTime for Windows
    reboot the PC and try another itunes install. does it go through properly this time?

  • Cable driver can not be removed when installing la...

    I have been unable to install an up date of the PC Suite because "Old cable drivers can not be removed".
    WinXP service pack 3.
    I can not remove certain Nokia entries from the registry using Regedit.
    Nokia support have suggested I do a complete re-install of XP  which I dread doing because of the time it will take.
    Does anyone have any suggestions?
    Bikenibeu

    Hi,
    How about uninstalling PC Connecitivity solution from Control Panel, it will not have any "NOKIA" tag along with its name, you can also check if your pc has got any nokia flashing connecitivity cable driver too?
    Why not use PC Suite cleaner?  You can find the link for this here
    http://europe.nokia.com/get-support-and-software/download-software/nokia-pc-suite

  • Help can not update my CS5 on the new PC

    Help can not update my CS5 on the new PC

    I don't know whether you are running Windows or Mac OS, so I will link you to the  Product updates page.
    Look under Photoshop, choose your OS and look under CS5 for the 12.0.4 Multilingual Update (MUL).  You simply download and install.
    Adobe Camera Raw 6.7 is the latest and you download and install that.
    Under Product updates look for Bridge and apply all updates.
    CS5 is quite old and the updater doesn't work as it should so you have do the updates manually.

  • HT1925 hi, I try to do this and as install happens a message appears stating an older version of Bonjour can not be removed. I tried to delete all files manually, i have even tried Fully restoring my computer but no luck. Can anyone PLEASE HELP ME?

    I have a PC that runs Windows XP, I can not down load any new up dates. It appears that an earlier copy of Bonjour is either MISSING from location or is damaged rendering it null. I have tried to download iTunes 10.7 and get stuck. I am so frustrated and well am in need of help. I don't know what more I could short of purchasing knew computer. I even went as far as trying full restore, that one file just cant be fixed. Any Ideas left for me to consider?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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