HELP! Can not play quicktime files and no audio when it does!!!
i tried opening a .mov file and the message said "you are missing a component that is necessary to open...blah, blah." then it gave me the link to the quicktime site for the 3rd party filters...but which one do i need? there were several and i have no idea. plus, the audio thing is making me mad.
quicktime was pretty much didn't exist, so i popped in a itunes install disk and re-installed quicktime and that corrected my video problem. but now i'm having all this other stuff. and help will do. thank you.
"quicktime was pretty much didn't exist, so i popped in a itunes install disk and re-installed quicktime"
You lost me.
I have never heard of an "iTunes" install disk. Where did you get this disk from?
The latest version of QuickTime is v7.1.3. Is this the version you currently have?
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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
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After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
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Hi terrylyn11,
What media player apps have you tried to use to play these files? Are other music file formats playing ok?
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Clicking "Accept as Solution" on a reply that solves your problem makes it easier for other people to find solutions.
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