HELP! Can not play quicktime files and no audio when it does!!!

i tried opening a .mov file and the message said "you are missing a component that is necessary to open...blah, blah." then it gave me the link to the quicktime site for the 3rd party filters...but which one do i need? there were several and i have no idea. plus, the audio thing is making me mad.
quicktime was pretty much didn't exist, so i popped in a itunes install disk and re-installed quicktime and that corrected my video problem. but now i'm having all this other stuff. and help will do. thank you.

"quicktime was pretty much didn't exist, so i popped in a itunes install disk and re-installed quicktime"
You lost me.
I have never heard of an "iTunes" install disk. Where did you get this disk from?
The latest version of QuickTime is v7.1.3. Is this the version you currently have?

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