Help! Can't access the DVD drive on laptop

When selecting the D:/ drive, I get an error message that says D:/ not accessible.  Access Denied.  The DVD drive won't read music or data disks.  The light comes on and the disk spins but then the dialog box comes up and says not accessible, access denied.  I checked for drive updates but the last one was in 2001.  I uninstalled and reinstalled the drive but now I get a message that says no D:/ drive installed!
The OS is Windows XP on a Toshiba Satellite M35X-S349.  Device manager says both are working properly.  The DVD/CD drive is a Matsu**bleep**a DVD-RAM 820S.

Menu at top  Finder > Preferences > Sidebar > Devices and make sure CDs DVDs and iPod box is checked.
Cheers
Pete

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