Help!can't fix tags of musics at itunes

when i open "get info",all written in grey
(my motherlang. is not english, sorry for ill grammar - i'm korean)
neither can't write or fix..
i checked file location, and file properties. it's all fine..
the point is that when the musics get into my iphone, i can fix the tags of music. help!

Hi Bo abdulla,
You will need to contact iTunes Support to get them reset for you:
By phone: http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email: https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB

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