Help!  Can't open downloaded files.

I recently purchased and downloaded a program for creating genograms. During downloading, I selected "Open with Stuffit Extender" as default, but when it was downloaded onto my desktop, the icon attached to the program was a "Word" icon. Thus, Word is the Default application that is opening the program. SO, I CAN'T open a program I just paid $50 for. I don't know how to select the right application to open this program file. Some downloads are opened with Word, sometimes with Exel. Please help!! --Thank you!

Select the file in the Finder, choose Get Info from the File menu, and change the default application for that file to StuffIt Expander. Alternatively, you may be able to open it by dragging it into the open StuffIt Expander window or the StuffIt Expander icon in the Dock.
(18288)

Similar Messages

  • I can't open downloaded files within Mozilla Firefox Particularly PDF files. I have Adobe Acrobat on my machine . Do I need to import it to firefox if so how do I do it ?

    I can't open downloaded files within Mozilla Firefox Particularly PDF files. I have Adobe Acrobat on my machine . Do I need to import it to firefox if so how do I do it ?

    Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
    *http://kb.mozillazine.org/Preferences_not_saved
    Create a new profile as a test to check if your current profile is causing the problem.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Can't open downloaded files

    Help! I can't open downloads from the internet or e-mail in preview. It seems to be happening with both pdfs and jpegs. It just started yesterday, and I'm not sure why. It gives me a message stating that the file may be corrupted or the wrong file type. The file type is not wrong, and it says this for files from any source even trusted ones. Any help is much appreciated!!

    HI,
    Assuming you are using Safari... try maintenance.
    From the Safari Menu Bar, click Safari/Reset Safari. Select the top 5 buttons then cick Reset.
    From the Safari Menu Bar, click Safari/Empty Cache.
    Quit Safari.
    Go to Home/Library/Caches/Safari and delete all the sub-folders within that one.
    Go to Home/Library/Safari and delete any of these files you have there:
    • Downloads.plist
    • History.plist
    • LastSession.plist
    Restart Safari.
    Carolyn

  • Help - Can't open Adobe files, after expiration of Adobe pro free trial

    I had a 30-day free trial of Acrobat 11 Pro, since the free trial expired a few days ago I can't open Adobe files. When I try to open them a pop-up box appears telling me to buy Acrobat 11 Pro...when I decline, it automatically closes Adobe
    I want to read files with just basic Adobe reader (not Acrobat 11 Pro) and I don't know how to make it my default
    Do I need to purge Acrobat 11 Pro? (I'm using Microsoft OS)
    Thanks!

    Use the Adobe Cleaner to remove Acrobat and Reader COMPLETELY: http://labs.adobe.com/downloads/acrobatcleaner.html
    Download the offline Installer to reinstall Reader: http://get.adobe.com/reader/enterprise/

  • Can not open downloaded files

    when I download a file that is not a pdf file and try to open it firefox states that the file is not pdf file and tells me that it can not process it. you treat every downloaded file as if it were a pdf file regardless of what type it is.

    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
    Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!

  • Google Chrome can't open downloaded files

    Hello.
    I'm having a little problem with Google Chrome. Made package from AUR.
    Everything is working fine, but I can't get chrome to open any files it downloads, I have to manually go to the downloaded file and open it.
    I'm sure the answer is trivial, I just can't figure it out.
    Anyone know?

    Hmm... To be on the safe side make sure you have installed perl-file-mimeinfo and xorg-xprop. Also, while logged out of your account, switch to a console screen, log in and delete these two files "~/.local/share/mimeapps.list" and "~/.local/share/applications/mimeapps.list".  After this I'd recommend that you delete your browser's configuration "~/.config/google-chrome" (make sure you have a cloud backup to recover all your data later, or at least backup your bookmarks and ssl certificates before doing this ).

  • I can not open downloaded files

    I can not open the downloaded files or I can not find them on the download file
    == This happened ==
    Every time Firefox opened
    == Since I started to use firefox

    Right-click the file in the Downloads window and select Open Containing Folder.

  • I can't open downloaded files because other USER Profile defaults

    I inherited a laptop using Vista, which has Firefox vs.27.0.1.
    I set up a new user profile for Firefox, using my name.
    When I download a file, it shows up in the download section (the arrow at the top right of the address bar)
    When I click on it and open it...another Users information appears c:/USERS/ADAM/DESKTOP/DESKTOP
    The file tries to open and then disappears.
    How to I change my setup so that I can download AND open files without them being blocked by the original user?

    Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
    *http://kb.mozillazine.org/Preferences_not_saved
    Create a new profile as a test to check if your current profile is causing the problem.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Can't open downloaded files due to 'unidentified developer'

    Hi,
    When trying to open an application file download from the internet I get a message window that states:
    "ROES_Utility" can't be opened because it is from an unidentified developer.
    According to the reputable company i'm trying to download this from, this is due to setting on my Mac -
    I understand the reason why this is happening but what is the solution? What settings do I need to change? 
    thanks in advance,
    G.

    "Next" time it will be easy.
    But the 1st time, "Ya Just Gotta Know", and that is not so easy. 
    Glad it got you going.

  • Since upgrading to Firefox 4, I can't open downloaded files.

    I can still save files, but am not able to open them directly after downloading.

    Did you ever find out what the problem was? I am having the same issue

  • Can't open downloaded files on library

    I downloaded some files about 3 months ago but tried to open but the option appears grey or disabled. I read somewhere in this forum that iif "Open" and "Open Containing Folder" in the right-click context menu in the Download Manager window are grayed then that means that the file is not in the original download location and they may have been removed by Anti-virus or cleanup software.
    That might be the reason but I have yet not found any solution. Where does that leave me? did I permanently loose these files?
    These are important and not retrievable since I got the from we transfer and the link expired months ago.
    I appreciate some real help! thanks

    The file might have been deleted, so look in the Recycle Bin on your desktop. Also, look in the "quarantine" section of your anti-virus or clean-up software.
    Finally search your entire computer for the file:
    1. Press WindowsKey+F to open Windows Explorer.
    2. Type the name of the file you are looking for.

  • Help, can't open project file any more

    I relaunched iMovie to refresh the iPhoto thumbnails and now my project can't be opened. It is not listed at all in the Project list inside iMovie. And when I try launching it from the Finder, it open iMovie but nothing happens. Not even an error message.

    I have not heard back so I am not sure if I referenced the thread correctly when i last sent the muse file. I used the url https://forums.adobe.com/message/7212679 but I see in this email below it is referred to as https://forums.adobe.com/message/7213601#7213601
    I attached it as a zip archive in my last email. I have also posted it to dropbox (unzipped) at https://www.dropbox.com/s/30vna0yqacvokvw/LKFdotcom%20v3.muse?dl=0
    Any help would be greatly appreciated.
    Thanks,
    — David
    David E. Frith | DEF Design
    860.985.4471
    [email protected]

  • Help - can't open .mpg file with Quicktime 7.3

    Hi folks,
    Just tried to open a .mpg file of a recent santa visit for my little boys and Quicktime indicated it couldn't open it saying it wasn't a movie.
    I upgrade to Quicktime pro but that didn't solve the problem.
    Any thoughts as regards possible symptoms ? When I left Lapland the assistant played back the clips on a USB disk so it seems as if the file is okay !?
    I was trying to import the clip into an iMovie project to burn a DVD in time for Christmas - any other application I could use as a workaround to get this into a format that iMovie would recognise ?
    Thanks,
    Kieran.

    Apple Discussions!
    Check to see if anything in the following threads are of any help:
    http://discussions.apple.com/message.jspa?messageID=6163054#6163054
    http://discussions.apple.com/thread.jspa?threadID=1301325&tstart=50

  • I can´t open downloaded files ending .pdf.part? Why do I suddenly get this problem?

    When I open them in Word they are blank och in Adobe they don´t open at all.
    I havent changed anything exept accepted updates
    When I Downlode from Websites, this simply happens, never ever happend before. Started in February

    "Next" time it will be easy.
    But the 1st time, "Ya Just Gotta Know", and that is not so easy. 
    Glad it got you going.

  • HT200250 I couldn't open the files from a Canon XF 300 so I downloade the plugin from Apple but still can't open the files. I opened and clicked on the installer icon. I'm not sure the plugin was actually installed. can anyone help?

    I couldn't open the files from a Canon XF 300 into Final Cut Pro 7, so I downloade the plugin from Apple but still can't open the files. I opened and clicked on the installer icon. I'm not sure the plugin was actually installed. C
    an anyone help?
    Message was edited by: BigDealCam123

    As you probably know the Canon plug-in enables Log & Transfer in FCP7. I'm not sure whether it works with Final Cut Express or not.
    Look in Applications>Canon Utilities. I'm running 10.6 as well and that is where it's located on my machine.
    Good luck.
    Russ

Maybe you are looking for

  • How to add common user to sudoers file?

    Hello (first post :-) I have been working with other linux distros (Opensuse, Ubuntu), now I sticked to Mac :-) I have a problem or I dont understand well this Mac Distro.  I have a user: john01 that I made "computer administrator" when the Lion OS w

  • Import iCal into another program

    Is it possible to export a calendar that's in iCal and import it into another program? In other words is there a way to share my calendar with a non-mac user other than through a .MAC account?

  • Importing sequence from another project, can't connect to dynamic link

    I'm trying to get another sequence from another project into this one (mostly to be able to copy over a specific edit from that without remaking it) and when trying to do so, the system, as per the usual, tries to connect to the dynamic link server,

  • 8bit or 16bit in Camera Raw

    When I open a Raw image from Adobe Bridge into Camera Raw, I see the Workflow options....that blue line of writing at bottom...now show 16bit where my previous raw images was 8bit. Should I change it in Workflow Options to 16bit ? I also understand t

  • Files not syncing...

    Files not syncing in Creative Cloud, for the last two (?) weeks....... I´ve tried everything, renaming the files, restarting, reinstall, you name it......nothing seems to work.... I´m working on Imac by the way...