Help! Can't receive calls/text msg. Why?

I Have an iPhone and my friend has an galaxy phone. Different provider. Verizon and tmobile. for some odd reason, we both can't receive any of each other's text or calls. We both have no blocks on our accounts. And when she calls me, it's says " Verizon restriction" something. I even called Verizon customer service to double check if I had any blocks on my account and they said no. and it's only with her number. I can't text everybody else and call with no issues. What might this be? Help Please!

Any number of things could have caused the phone to do this. If after the reset you are experiencing additional problems, the next step in the troubleshooting process is a restore from a backup. Make sure you have one before you start the restore process. If that does not improve things, then you may have to restore as a new device. Remember, restoring as a new device will delete all data off the phone. Make sure all of your pictures are imported to the computer and all other data is synced to supported applications on the computer before restoring as new. See this support document about backups http://support.apple.com/kb/HT4946, and this about restoring the phone. http://support.apple.com/kb/HT1414

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Straight Talk iPhone 5 can't receive calls/texts

iPhone 5 can't call/text or receive calls/texts. Straight talk is my carrier. I have had the phone since Christmas. It has worked perfectly all of this time. On June 27, I came home and the problems started. Can't call/text receive calls/texts. Can't get on the internet unless I connect to my router. Called straight talk and they rudely told me to just go outside when I wanted to make a call or text. Problems began to escalate. Phone wouldn't work outside my house or on my porch. It only works when I go very far from my house and even then it is testy. Now it won't connect to my router unless I'm right next to it. Called apple today and the support person had me update Network Settings. It worked! So excited, was able to make calls and text. Told the lady thank you and was thrilled that all seemed to be fixed. Set my phone down and came back to it in about five minutes. Guess what. It was having the same old problems again. Don't know what else to do. If I don't get any answers here. I suppose I'll call apple again. Hoping someone here is having the same problems and knows what is going on. Also, does anyone know what tower iPhone 5 uses with Straight Talk? I've heard it's Verizon, but I've also heard it's AT&T. Any help would be soooo much appreciated!

There might be another carrier fix.
You can go to Settings>General>About
Wait a few seconds and if there is a new carrier push, a prompt will show asking to update carrier settings
Also you might want to check these out as well.
http://www.straighttalk.com/wps/portal/home/support/apn
http://www.straighttalkbyop.com/program.php

HT4528 About 30 minutes ago, my iphone 4 screen just went white. It still shows the time, signal and battery at the top, but everything else is white. I can't receive calls/text messages. My phone will not lock or turnoff, but it will charge. HELP!!

I don't know what to do. My iPhone 4 just all of a sudden had a blank white screen. It still shows the bar at the top with the signal, time, and battery life. But the rest of the screen is white. If I touch the screen it acts like it's selecting something and gives me the choice to "Copy". It will still charge when I plug it up, but i cannot turn it off or lock the screen. I tried leaving it alone for awhile to see if it will lock on its own, like it normally would, and all it does is dim the screen. I guess im going to try to just let it die, and then see what happens, but if anyone else has any suggestions (other than taking it in to be looked at or getting a new phone) I would greatly appreciate it!

Any number of things could have caused the phone to do this. If after the reset you are experiencing additional problems, the next step in the troubleshooting process is a restore from a backup. Make sure you have one before you start the restore process. If that does not improve things, then you may have to restore as a new device. Remember, restoring as a new device will delete all data off the phone. Make sure all of your pictures are imported to the computer and all other data is synced to supported applications on the computer before restoring as new. See this support document about backups http://support.apple.com/kb/HT4946, and this about restoring the phone. http://support.apple.com/kb/HT1414

My iPhone 5 has lost network coverage. Wifi is still ok just can't receive calls or text messages (iMessages are ok though? ). I've re set network settings but that hasn't helped.

My iPhone 5 has lost network coverage. Wifi is still ok just can't receive calls or text messages (iMessages are ok though? ). I've re set network settings but that hasn't helped. Has anyone else come across this? Thanks!

Hey K1978,
Thanks for the question. I understand that you are having cellular connection issues with your iPhone 5. The following troubleshooting assistant may help to resolve this issue:
Apple - Support - iPhone - Calls Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/calls/#section_1
For more in-depth troubleshooting, see the following article:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/TS3780
Follow the instructions below for assistance with troubleshooting cellular data issues on your iPhone. After performing each step, please test to see if the issue is resolved.
1. Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
2. Restart your iPhone.
3. Ensure that your software is up to date:
          - Check for a Carrier Settings Update. Tap Settings > General > About.
          - Check for an iOS Software Update. Tap Settings > General > Software Update. Note: Some updates may require a Wi-Fi connection.
4. Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
5. If your SIM card has SIM PIN enabled, try toggling it off: Tap Settings > Phone > SIM PIN.
6. Try another location. If a different location works, but the original location still does not, contact your carrier to report the issue.
7. Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
8. Restore the iPhone as new.
9. Contact your carrier to:
          - Verify that the iPhone is properly set up on the account with the appropriate, current data plan.
          - Verify that there are no account-related blocks.
          - Find out if there are specific error messages in the carrier logs that could help determine why the issue is occurring.
If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare to troubleshoot further.
Thanks,
Matt M.

The screen on my smart phone is broken, it still works, I can here my received text sound. Can I receive calls on my tablet or p

the screen on my smart phone is broken, it still works, I can here my received text sound. Can I receive calls on my tablet or pc?

IF you have installed/activated Verizon Message+ on your phone, then yes you can. If not, you are out of luck.
If they are iMessages on an iPhone, you could log into your iMessage account on an Apple computer to read the iMessages, but would be unable to view SMS/MMS.

I am Canadian and take my iPhone to the USA for 6 months in the winter. I can't receive any texts in the USA unless I'm hooked up to Wifi. Can anyone help please!!!

Help, I'm Canadian and have an iPhone 5c. I take my phone to the USA for the winter and can't receive any texts unless I'm connected to wifi. Have tried everything I can think of and nothing works. Can anyone help? Tried complete reboot, delegating all threads. Turning off iMessage altogether, then I get nothing!

iMessage (the blue bubble) will only come through via a data connection - cellular or wifi. With cellular data turned off, those messages will not come through until you have a wifi connection.
SMS (green bubble) should still come through, but you would need to verify this with your carrier in Canada.
~Lyssa

HT201412 Hi,My iPhone device is unresponsive ,not even able to shut down or restart .i can only receive calls thr' Bluetooth. no other apps could be operated,kindly help.

Hi,My iPhone device is unresponsive ,not even able to shut down or restart .i can only receive calls thr' Bluetooth. no other apps could be operated,kindly help.
Not responding or does not turn of
Thank u

Hi softwater,
Thank you for the suggestion. I haven't looked into Carbon Copy Cloner previously, I'll check it out.
I'll see what I can do about getting to a store. I've only just had the MBP13 get a logic board replacement, for which it had to be in store for a week, so I'll have to make plans to move data around so I can keep working while it's out of action.
I won't be able to take it to a store for at least another week, so if anyone else has an (unlikely) solution in the meantime I'd be very appreciative!
Thanks

Can't receive normal text messages after updating to iOS5, only iMessages

Over the summer I bought iOS5 from a developer and had it on my phone for about a month until it crashed and I had to restore from a backup. So I put iOS5 back on my phone, and it crashed it again. I decided to wait until yesterday to put it back on, because it was legit and through Apple. Now I can't receive normal text messages from non-iPhone users. I'm only receiving iMessages. The only way to fix it is to turn off iMessage, but that's one of the main features of the update. Help?

i may put my iphone in the toaster tonight i am so $%#@!*^ frustrated.
i have an iphone 4 which i upgraded to ios5 about 4 days ago. yesterday, i realized i wasn't able to receive any text messages, but was (and am still getting imessages), along with the ever-so-vague 'sms mailbox is full, delete some text messages' alert.
so i came to the internet to find out about the supposed 15mb (75k*) limit. Apple's solution on their own site was 'hey, crazy hoarder, why don't you delete some texts?? there you go, EASY PEAZY!' except that didn't work...for me, and a ton of other people apparently.
i came down from 76something to around 67k.
I hard restarted, i ignored it, i deleted more texts, i bought phoneview, i deleted MORE texts, more restarts, NOTHING. it has now been 48 hours with no texts. NEED I ASSURE YOU THAT I AM A VERY IMPORTANT PERSON (as we all are).
so i backed up my phone (again, as i did before the upgrade), and restored it to factory nothingness. restart. restart. stare blankly. no texts.
then, i go to restore from backup (via itunes) so i can at least get all my contacts and whatnot back. lo and behold, my backup is gone. only the option to set up my 'new' iphone. i delay utter panic for a brief second and silently pray to the angel steve, sitting upon his giant white icloud, remembering that i actually paid for extra icloud space and backed up to that as well.
now i'm just waiting for it to restore AT LEAST my contacts, which it now seems to have done by the time i've typed this. PARTIAL crisis averted.
alas, i STILL am not getting any text messages. it seems that calling apple does nothing since apparently no one was told about this and/or how to fix this. i cannot receive text messages from my boyfriend, my parents, my colleagues who all are iphoneless and better off than me at this point.
i am leaving for a business trip in 12 hours. i'd like to figure this out before i put this thing in the garbage disposal or violently smash and use it's parts as confetti. although by the time i do, i will probably have lost all my friends and been disowned by my family for ignoring their jokes / emoticons / cries for help.
i fear apple has become a sentient being, and this is it's way of forcing all people of earth to use iphones...for there will be no other way to communicate with each other once we evolve and are all born with giant thumbs instead of vocal chords...hold me im scared...
it's so dark here...

I have tried to restore my old iPhone 3, but when i tried the itunes logo and a pic of a USB cable have come up on my phone and now i cant do anything with my phone.Any ideas how i can fix this? I can make/receive call. iPhone 3GS, iOS 3.1.2. Thanks

I have tried to restore my old iPhone 3, but when i tried the itunes logo and a pic of a USB cable have come up on my phone and now i cant do anything with my phone.Any ideas how i can fix this? I can make/receive call. iPhone 3GS(Ireally don't remember if it's a 3G or 3GS), iOS 3.1.2. Thanks for your help

please help me!!!

Ios5.0.1, can't receive calls, can't end call, can't take video!!!!!

After installed ios5.0.1, can't receive calls, can't end call, can't take video!! The screen become frozen! Any help please? Thx!

How about going to a corporate store and see if they will let you put your SIM card in a display model. Your number will transfer over with the SIM card. Then if you call your number from your wife's phone or one of store landline phones and the call goes through, you have ruled out the SIM card being the problem.
You don't have the phone number set to automatically forward to the voicemail, do you?

I can't receive calls

I bought a Noki 2760 mobile phone yesterday.
I can't receive calls. I believe I have closed the loudspeakers or shutdown receving calls.
I can call you and I can send SMS to you.
I tried in vain to solve the problem.
I have downloaded the English manual too.
Please help me to fix the problem.

Hello and Welcome to the Forums!
Given your description, I believe your suspicion is correct -- something wrong with the account tied to the SIM that is not working. I suggest contacting your carrier for assistance.
Cheers.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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IOS 8.1 will not let me make calls via car Bluetooth system , i can only receive calls , making calls i have to select handsfree manually each time , no problem before , 2013 mitsubishi outlander

iOS 8.1 will not let me make calls via car Bluetooth system , i can only receive calls , making calls i have to select handsfree manually each time , i had no problem before iOS 8 , 2013 mitsubishi outlander , I'm based in South Africa and support of any type really ***** here , would really appreciate any help , i have unpaired , deleted , repaired and so forth , nothing works

Hi
i have a honda crv, 9 month old. I have before an iphone 5 s, it was perfect./ios7.1.2/
after soft update 8.0 disconected from hands free system, every 5-6 second, over 2-3 second back into connection automatically.
After i changed into iphone 6 / only 8.X/
It was an update. i think 8.0.2 for this problem, that this update was bad.
This problem is by lexus, VW, and another 2 Honda CRV, 1 civic / 2024 /
ONLY 8.0 or higher soft
this time 8.1.2
Today was 1 minutes call, by calling was 4-5 disconnect episodes
i probe with another iphone 5s/7.1.2/, motorola x 2014, galaxy s5 - there are perfectly
IT'S a SOFTWARE PROBLEM!!!!

TS4268 Android users can't receive my text messaging but their not able to get mine.

Android users can't receive my text messaging but their not able to get mine. Please help.

It isn't your issue, it is his. He needs to make sure he has turned of iMessage and removed his number from the iMessage database. If he does not still have the device, he needs to contact Apple Care to take care of it.

HOW CAN GET BACK MY TEXT MSG & PICTURES DELETED

HOW CAN GET BACK MY TEXT MSG & PICTURES DELETED I REALY NEED

lilsimms1228 wrote:
How can I get an overview of old text messages and phone call [personal detail removed]
If you are the account owner, you can access the last year of calls records and the last three months of message summary (date, time, number texted, there is no where to see the text context) through your online account. Click on the HOME Tab once logged in and choose PRINT BILLS and then click on the pull down menu to choose any invoice for the last twelve months to view.

I just got this phone last night and I can't receive calls. It was my sons phone and it worked perfectly before.

My son got a new iphone5 so I took his iphone4s. It worked perfectly with him but, after I activated my new SIM card and try to use the phone I can't receive calls. I can make calls and sent and receive texts. Just can't receive calls.

try resetting your network settings, it just resets wifi and carrier settings, no data

Help! Can't receive calls/text msg. Why?

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