HELP!!! Can't uninstall Acrobat 8 in WIndows XP

I used my copy on my previous computer running Windows 2000 but it doesn't work on this one running Windows XP. It installs and starts and freezes with the overlay "What do you want to do". I've tried to uninstall and it freezes halfway through the uninstall. I've reinstalled and uninstalled. I even renamed the file after one of the installs and it still has a lock on files even with the wrong directory name. I've gone into safe mode and tried to uninstall and remove files. This is the full Acrobat 8 program
I have the Acrobat 9 reader installed but how do I get rid of Acrobat 8??
THANKS

Download the utility http://support.microsoft.com/kb/290301 and run to cleanup Acrobat 8
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