Help: Can't Unstall Quicktime

Trying to uninstall Quicktime so I can install iTunes 7. The installation of inTunes 7 has been stalling because it says it cannot uninstall an older verion of Quicktime.
Steps taken thus far:
1. Done add/remove of Quicktime (though it doesn't remove the Quicktime image)
2. Deleted Quicktime and iTunes folders from Programs and from Windows/System32
3. Done "search" for all things Quicktime and deleted any file named Quicktime.
Nonetheless, still get the message: An older version of Quicktime cannot be removed.
Help! What am I missing to uninstall this program so I an move forward with iTunes?
Thanks in advance.

okay, there may still be corrupt QT installation
configuration information on the PC.
Download and install the Windows Installer CleanUp
utility. then use it to clear any existing
QuickTime installation configuration
information from your PC:
Descrip
tion of the Windows Installer CleanUp Utility
after removing the QT installation configuration
information, restart the PC and try another iTunes
install. does it go through properly this time?
I got this nasty error after I cloned my old hard drive to a newer big one and tried to update iTunes. I have been battling this problem for over a week. Here is what I have done so far and I still can't get it to install
1) Uninstalled all apple products (including iTunes)
2) Deleted all quicktime values from the system registry using regedit. This took forever because I went back and got all QT related values such as QTUtility mentions.
3) Used the Windows Installer Cleanup Utility.
4) Downloaded an older version of QuickTime.
None of this worked, as I still got the same error. Here is what finally fixed my problem:
1) Deleted all files in C:\windows\temp.
Save yourself some time if you get this error and delete your temp folder first

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