Help...cannot download iTunes movies

I can purchase rentals and they appear to be downloading, however, when complete, I cannot open them and/or move to my iPad....frustrating.  I called support last time but the problem persists and now there is no one available at support.  And, I need to be on a plane at 5 AM.

... And the error might be...?

Similar Messages

  • Help, cannot download itunes 7.5 to my XP windows, please help me

    Hi, just purchased a new ipod shuffle gen 2 on the weekend. Have tried numerous times to download i tunes 7.5 but it keeps coming up with error message, itunes75setup.exe is not a valid win32 application. And it just wont go any further. This is very frustrating as i cant even play my new ipod. does anybody know how to help me??

    Try downloading a copy of the installer to a different PC (preferably one in which an iTunes 7.5 install has already gone through successfully).
    burn the iTunes75Setup.exe (installer) file to a CD-R (or copy it to an external harddrive, and carry the CD or ExHD back to your PC. Copy the iTunes75Setup.exe to your desktop (don't try to run the install from the exHD or CD), and then try starting the install by doubleclicking the iTunes75Setup.exe on the desktop.
    Does that go through any better?

  • Help Cannot Download Itunes -

    it brings up a message " The Installer encountered errors before itunes could be configured  - Errors occurred during installation - your system has not been modified  - Anyone any ideas?? Thanks

    i downloaded the new itunes update and now when i play my music its all distroted and staticy and i cant even hear the music. WHY IS IT DOING THIS AND HOW DO I FIX IT!!

  • Please help cannot download itunes 10.5

    i have been trying to update itunes to 10.5 but at the end of every installation it says there is a problem with this windows installer package. a program required for this install to complect could not be run ?
    please help chris.

    I found this fix and it worked for me:
    "Control panel - add remove programs - right click apple software update - repair. then try install again - should work now."
    Original location:
    http://community.o2online.ie/t5/Apple/iTunes-10-5-released-on-apple-site/td-p/35 7818

  • Cannot download itunes, error message says I am missing media accessibility.dll  Can you help me?

    I cannot download itunes on my PC.  Error message says i am missing Media Accessibility.dll  Can anyone help?

    Hi, you may have resolved this issue already, but if not...
    There should be one copy of MediaAccessibility.dll in the folder:
    C:\Program Files\Common Files\Apple\Apple Application Support (32-bit systems) or
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support (64-bit systems)
    If you can locate the file, right-click on it and select Properties, then on theDetails tab it should have File Version - 48.1.0.11. If it has a different version number then it is out of date and is likely to be cause of the problem.
    Please search your Programs Files and/or Programs Files (x86) folders for all copies of the file MediaAccessibility.dll - Any other copies of the file in different locations are likely to be out of date, but might be called in error by an executable file in the same folder, thereby causing the error.
    Should you find more than one copy of MediaAccessibility.dll could you please let me know in which other locations it was found. This will let us more effectively help others with the same issue by suggesting where they should look. If you have the correct version, in the correct place, then deleting any others should fix your problem. This is similar to the QTMovieWin.dll issue dealt with in the first box of the user tip Troubleshooting issues with iTunes for Windows updates.
    If you don't have the correct version of the file then completely removing all components, deleting the named folders, and reinstalling as suggested in the second box of the user tip should work. You could try repairing Apple Application Support alone from the the Programs and Features or Add/Remove Programs control panel first as that would be quicker, but only if it works.
    tt2

  • HT1657 after i rented a movie from itunes, i saw it download (i think) but now can't find it to play! where do i look to find downloaded itunes movies? help!

    after i rented a movie from itunes, i saw it download (i think) but now can't find it to play! where do i look to find downloaded itunes movies? help!

    If you select the Movies part of your iTunes library, is there a Rentals tab on it ?

  • TS3354 Cannot downloading TV movies. Itune attempts download but then freezes after about 1 minute into the download.  Download status first states video will take 37 then 45 hours to download

    Cannot downloading TV movies. Itune attempts download but then freezes after about 1 minute into the download.  Download status first states video will take 37 then 45 hours to download. My computer more than meets the minimum requirement for HD downloads...not sure about the HDCP  capability

    Hi 1611kjb,
    Please refer to the solution mentioned in the following threads :
    http://forums.adobe.com/message/5396792#5396792
    http://forums.adobe.com/message/5409050#5409050

  • Can't download itune movie, not enough space 6gig available?

    Can anyone help, I have approx 6 gig of space available, but I cannot download a movie I purchased from iTunes, I get the message not enough space available, use settings to manage?

    Both are true.
    Your have lost of iCloud space.
    The problem is you need space on the iPhone.
    On the iPhone
              Setting > General > Usage select Storage
    See what is taking up space on the iPhone.
             Delete what you don't need.

  • I cannot download a movie i rented. i keep getting an error message and it says retry  and doesn't download.

    Help. I cannot download a movie i rented. I get an error message and says retry. I retry and it says retry again.

    Hey 321Tammy,
    Thanks for the question, I can definitely understand how frustrating this situation can be. What is the error message you receive when you attempt to download the movie? You can check the following resource for possible errors and solutions:
    iTunes: Possible iTunes Store errors
    http://support.apple.com/kb/TS1424
    Additionally, you can report a problem with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thanks,
    Matt M.

  • I cannot download itunes on my pc.  I get the message "An error occurred during the installation of assembly. "microsoft.VC80.CRT.type=8 0.50727.4053". publicKeyToken="1fc8b3b9a1e18e3b". processor rArchitecture=amd64".

    i cannot download itunes on my pc.  I get the message "An error occurred during the installation of assembly. "microsoft.VC80.CRT.type=8 0.50727.4053". publicKeyToken="1fc8b3b9a1e18e3b". processor rArchitecture=amd64".
    Please help. Have just bought a new ipod and cannot use it !!! Thank you.

    Hi Gurmo,
    HRESULT: 0x80073712 means ERROR_SXS_COMPONENT_STORE_CORRUPT, and it is one of the error codes listed at this
    KB article.
    I suggest you run the System Update Readiness tool and check if the error still persists.
    There is a similar thread for your reference.
    https://social.technet.microsoft.com/Forums/en-US/0b3d0479-b9c0-4551-a623-1519ce7584af/error-when-installing-sql-server-2008-r2-rtm-on-windows-server-2008-r2-foundation?forum=winservergen
    Thanks,
    Lydia Zhang
    If you have any feedback on our support, please click
    here.
    Lydia Zhang
    TechNet Community Support

  • Hi there, can anyone please help? Download itunes and it says The Itunes library .itl file is locked, or on a locked disk or you do not have write permission for this file.

    Hi there, can anyone please help? Download itunes and it says The Itunes library .itl file is locked, or on a locked disk or you do not have write permission for this file.

    Holding down the shift key while iTunes is opening. That will bring up the 'choose iTunes library' dialog. Select 'Choose LIbrary' from the choices and navigate to your music folder and iTunes music folder.
    Or refer to this article:
    iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
    http://support.apple.com/kb/HT1866

  • Cannot download itunes because of security alert

    I installed a new copy of windows xp after reformatting my pc and now i cannot download itunes. When i try a security window appears saying "your current security settings do not allow you to download this file"
    I have searched for a few days and canfind people with the same problem bbut no help how 2 solve this.
    I can download other files just not itunes. Have tried the security settings and these seem 2 be fine
    Please help!

    ok thats what i should have done and thanks that sorted it for me. firefox it is from now on i guess lol.
    Now my only problem is that when i try 2 install itunes i get an error message sayin "itunes.exe is not a valid win32 application"
    Any help on this would b much appreciated

  • I cannot download itunes says a newer version of quiktime is installed

    i cannot download itunes. keep geting error message. a new version of quiktime is installed. ive workd on this for hours. help a brother out. plz

    a new version of quiktime is installed.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

  • I cannot download itunes on my windows 8 laptop

    I cannot download itunes onto my laptop, what does this installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid window installer package mean for window 8?
    My windows accounts is set to administrator and i have tried deleting the temp files as advised on apple website but this does not work. Someone help im going loopy!!!!

    Hi Ash ...,
    Welcome to the Support Communities!
    You may need to remove iTunes and all of its components and try to install again:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Click on this link to download the latest version of iTunes for your operating system.  The blue Download iTunes button is at the top right corner of the window:
    Apple – iTunes – Everything you need to be entertained.
    https://www.apple.com/itunes/
    Cheers,
    - Judy

  • Cannot download iTunes onto my iPhone 4

    I have an iPhone 4 and it does not appear to have iTunes installed on it.
    When I first tried to find the iTunes app, I was initially directed to a page that said "Download iTunes".... but when I clicked on that link, I was taken to another page that described how wonderful iTunes was but didn't appear to have anything regarding downloading iTunes.
    When I found another supposed link to "Install iTunes", the "iTunes Connect" window on my phone opens, I enter my password and get the following message: Your Apple ID isn't enabled for iTunes Connect. (2002) 
    I went to my Apple ID account and saw nothing about enabling my Apple ID for iTunes Connect. Then I find that iTunes Connect doesn't appear to have anything in common with trying to load a new copy of iTunes onto my phone. Very confusing to me.… I'm an all-Apple person now and this reminds me more of my days on a PC.
    I have a feeling that I'm going to need to wipe and reinstall ALL the software on my iPhone? Yes?
    Thx
    in Using Mac App Store • Reply • I have this question too Show 0 Likes(0) • Stop following this discussion
    1 replyShow more comments 
    doin it now (to doin it now) Less than a minute ago (Show more)

    You cannot download iTunes onto iPhone.
    Apple has iTunes (an Apple Store front for purchasing music, movies, tv-shows, etc) built-in on all iPhones, no need to download.
    The iTunes that you can download is either for your Mac or PC computers, not Apple mobile devices.
    iTunes Connect is for Apps Developer.

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