HELP! Cannot Play DVDs!

Hello all. It really seems like my sis's Mac mini Intel Core Duo is "plagued" with many many problems...
Today she attempted to play a self-recorded DVD from a friend, it played OK, it was the FIRST time she played a DVD, so when she poped the disc in, DVD Player kicks in (she didn't use Front Row), and it asked about the Region Code of the disc, since the disc was self-made, there is no code, but she chose Code 1 anyway, since most of our commercial discs are in Code 1.
She was able to watch the DVD.
The 2nd time round when she tried to watch the disc, it will not play anymore. I tested with other commerical DVDs, at least 2, "Fantastic Four" and "Star Wars III", all gave the same 'results' below:
In DVD Player:
DVD Player encountered an error it could not recover from
A system error was encountered [-70028]
In Front Row:
When insert and trying to read the DVD, it will go straight to 1 choice highlighted only, "Eject DVD", then the following pops from right:
The DVD cannot be played
There is a problem with the disc.
We are able to burn CDs with the drive, but did not burn any lately.
Is this a hardware problem or a software problem?? Looks like I am going to "bother" AppleCare again.
Thanks and cheers

Hi guys, thanks for the prompt reply, I have tried both and now "counting down" the min. 15 minutes shut down, hopefully everything will turn out just fine.
I have tested that self-recorded DVD my sis has on my iMac G5, and it plays just fine with DVD Player.
Cheers

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