Help cannot reset apple id

Cannot reset my apple id as I entered the wrong date of birth at the start and now cannot remember that date of birth.
Help what can I do?

Call Apple. Speak to someone in account security.

Similar Messages

  • I cannot reset apple ID password because the email accounts (original and recovery) no longer exist.

    I have have lost my password for apple id and the email account it was under no longer exists, switched from Cox to Uverse so I cannot get the email to reset the password.  Help >

    If you can't get the password reset via http://iforgot.apple.com (do you have a rescue email address on the account ?) then you will have to contact Support in your country to get the password reset (they should also be able to reset your security questions).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html

  • HELP cannot reset 'my account password'

    keep getting the same email to reset my password on the 'my account' option but email keeps asking for 'username' repeatedly and cannot get to the option to choose a new password

    The advisors have no choice in the matter, they are just pawns in the whole Apple SNAFU that's going on right now. Eventually, someone up top may come to their senses and then they'll be able to reset your IDs for you again.

  • Cannot reset apple password

    I am unable to reset my Apple pw. When I select the "mail me the reset instructions" option, the message says it mails the message, but it doesn't. Tried this a number of times. Then, I tried the route of providing credentials, but I must have put in the wrong birth date because the system says it is incorrect. There seems to be no appropriate Apple contact number to solve this. I am stuck.
    Anyone have suggestions???

    Call apple tech support. I had the same kind of issue with my daughters iPhone and they were very helpful

  • I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?

    Hi all
    i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?

    I am having the same issue!  I see several people are having this problem, and I see there is no solution from Apple!  Why is it I only see problems on this site and never any solutions?

  • HT1349 I have an old apple ID # that I used to purshase hundreds of dollars of I-Tunes.  Unfortunately I cannot reset the PW because the email account no longer exists so when it says it is sending information to reset PW to email account it is going nowh

    I have an old apple ID # that I used to purshase hundreds of dollars of I-Tunes.  Unfortunately I cannot reset the PW because the email account no longer exists so when it says it is sending information to reset PW to email account it is going nowhere.  How am I able to reset the PW.  Also, when it asks for my birthdate in order to reset it that way I use the birthdates of everyone in my family and not one works.  Please help.

    Try contacting iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.

  • I do forgot my Apple ID security question, please help me how to rescue email address or how to reset Apple ID security questions?

    I do forgot my Apple ID security question, please help me how to rescue email address or how to reset Apple ID security questions?

    From another post:
    On your browser, whether Safari, Google Chrome or otherwise, navigate tohttps://appleid.apple.com.
    Once here click Manage your Apple ID button and sign into your iCloud account. Here, on the left side select Password and Security and this will list options on the right side. You should be able to see an option to reset your security questions.
    Note other links in realtion to rescue email address:http://support.apple.com/kb/HT5312
    If you cannot see or reset your security question, or even obtaining an error, then you would have to contact Apple directly: http://support.apple.com/kb/HE57. Here you would explain the issue, transfer you to an Account Security Agent who will be able to veritfy your identity and assist you in the resetting of you security questions.

  • Please help me  incorrect apple id cannot be usedto unlock this iphone

    Please help me  incorrect apple id cannot be usedto unlock this iphone

    Use another device (Mac, Macbook) to reset your Apple ID...just had a similar experience.

  • Apple ID disabled for security reasons but I cannot reset

    So my Apple ID was disabled for security reasons a few days ago. I know I could easily reset it but the problem is that the email I had on that Apple ID is long gone, therefore I cannot reset. I contacted itunes support and they can't help me either because I don't remember what address I listed on my account. Should I just kiss all my purchases goodbye?

    You might try contacting App Store Support: http://www.apple.com/support/mac/app-store/

  • HT5312 i cannot remember the answers to my security questions.  Can you please help me reset them?

    I cannot remember the answers to my security questions. Can you please help me reset them?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 hi i forgot my security question and cannot reset this can you help me?

    hi i forgot my security question and cannot reset this can you help me?

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
    (90152)

  • Forgot security questions, apple cannot reset

    Hi, I purchased an iTunes Card and I need to verify my security answers, I don't remember what they are. I have contacted apple and they said that they cannot reset them. I have also tried to change them but it won't work! Please help!!!

    If apple say they can't reset them then it seems pretty impossible for one of us to be able to... just try as hard as you can to keep guessing what they could be. Ypu might have to make a new Apple ID - and write down your security questions and answers

  • HT5312 I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

    I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • On MacBook Pro, in iCloud cannot access Apple ID username to change it, from previous user. Can you help?

    On MacBook Pro, in iCloud I cannot access Apple ID username to change it, from previous user. Can anyone help?

    In System Preferences>iCloud: Sign Out, reboot and then Sign In with your ID and password.
    If Find My Mac is switched on you will be unable to sign out without the previous owners password.

  • Please help, I reset my Apple Id and my iMessage is working properly on my iPhone but now all of the conversations on my Macbook say "offline"

    Please help, I reset my Apple Id and my iMessage is working properly on my iPhone but now all of the conversations on my Macbook say "offline"

    Hello sydney235,
    You may need to update your MacBook Air with your new Apple ID password.
    OS X Mountain Lion and later: Open the Messages app, select Messages > Preferences, then click the Accounts icon.
    If you signed out before changing your Apple ID password, click Accounts and enter your current Apple ID to sign in.
    If you're still signed in with your previous Apple ID password, click Accounts, then select your previous Apple ID from the list of accounts. Click Sign Out, then click Sign Out again when asked to confirm. Enter your current Apple ID to sign in.
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Cheers,
    Allen

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