Help!!!Cannot update firmware N95 v20 to v21

Could anyone help me with this problem
i've installed NSU and nokia pc suite(all latest..)
i've plug the my n95(v20), detected by PC suite...
i run NSU,, detected,,, and downloaded v21 firmware for n95 (112mb)..
after it finished downloading, when it try to install it.. it says
"Downloading update failed"
"internal module error"
maybe i didnt read the instruction about change profile to general..
i changed it to general, the problem still the same...
okay maybe after i didnt change profile there is some file left in my phone.. so i decided to soft n hard reset.... and i connect again... still showing the same problem, after it finished download...
so i used my other computer(maybe there is some problem with my vista), so i used my XP...
and it still showing the same problem..
i've used that msxml4 solution, but it still didnt work...
Please help me....

28-Mar-2008 01:07 PM
blue_panther9_9 wrote:
Could anyone help me with this problem
i've installed NSU and nokia pc suite(all latest..)
i've plug the my n95(v20), detected by PC suite...
i run NSU,, detected,,, and downloaded v21 firmware for n95 (112mb)..
after it finished downloading, when it try to install it.. it says
"Downloading update failed"
"internal module error"
maybe i didnt read the instruction about change profile to general..
i changed it to general, the problem still the same...
okay maybe after i didnt change profile there is some file left in my phone.. so i decided to soft n hard reset.... and i connect again... still showing the same problem, after it finished download...
so i used my other computer(maybe there is some problem with my vista), so i used my XP...
and it still showing the same problem..
i've used that msxml4 solution, but it still didnt work...
Please help me....
28-Mar-2008 01:07 PM
blue_panther9_9 wrote:
Could anyone help me with this problem
i've installed NSU and nokia pc suite(all latest..)
i've plug the my n95(v20), detected by PC suite...
i run NSU,, detected,,, and downloaded v21 firmware for n95 (112mb)..
after it finished downloading, when it try to install it.. it says
"Downloading update failed"
"internal module error"
maybe i didnt read the instruction about change profile to general..
i changed it to general, the problem still the same...
okay maybe after i didnt change profile there is some file left in my phone.. so i decided to soft n hard reset.... and i connect again... still showing the same problem, after it finished download...
so i used my other computer(maybe there is some problem with my vista), so i used my XP...
and it still showing the same problem..
i've used that msxml4 solution, but it still didnt work...
Please help me....

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