Help! cant download iTunes - something about key value ???
help.
we used to have itunes...but it just stopped working after our comp crashed.
i have tried to download it again several times but it stop like near the end and saying
something like:
'cant find value to key /software/classes/.qt...'
please help what do i do????
oh
i cant seem to download ANYTHING form the internet *like applications.* i have a feeling our comp dude disabled them *because i used to download heaps from download.com and he got mad or something :/*
would there be an option thing somewhere maybe to disable downloading again??
coz i REALLY need iTunes.
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See if a friend can download itunes for you and put it on a USB stick or burn a CD.
Or go to a free wireless cafe.
Because retrying over & over w/ the dongle is going to use up all the bandwidth you've paid for! It's a 73MB download! -
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Hi buckirich,
Thanks for using Apple Support Communities. It sounds like you may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying a thorough uninstall and reinstall of iTunes as described here:
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http://support.apple.com/kb/HT1923
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Have you tried "Run" instead of "Save?"
Do you have anti-virus software on the PC? If you do, try disabling the anti-virus for just 15minutes to allow the download to finish.
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These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.) -
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Or refer to this article:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866 -
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I am having this same problem. I took Kappy advice on restarting the Apple Mobile Device Service, however that did not work. I got this message in a pop up window that came up immediately.
Windows could not start the Apple Mobil Device Service on local computer.
Error 1053 The service did not respond to the start or control request in a timely fashion.
I have already uninstalled itunes, all the related programs and I cannot reinstall, this Apple Mobil Device message stops the install.
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Why can't you download iTunes?
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Hi, I cant download Itunes onto a brand new laptop.....when i download it it says itunesSetup.exe is reported as unsafe......my only options are to cancel of view more details which doesnt help...
ANY IDEAS?jacobfromworcester wrote:
Hi, I cant download Itunes onto a brand new laptop.....when i download it it says itunesSetup.exe is reported as unsafe......my only options are to cancel of view more details which doesnt help...
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Are you downloading from the Apple site, or some outside source? If from Apple, then I would suggest a false alarm from Windoze.
Stedman -
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I get an error message that says I cant download iTunes because I don't have an entry point or something similar to that. then a second error message popped up after saying error 7( windows 127)
i go to the website i enter my email and click download and all it says, thanks for downloading but no icon or anything....
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This post (credit: user Gungho) explains that:
there are three things associated with this kind of error is a permissions issue, illegal characters, or a non-existent share point. To address the first possibility Get Info about the alias and check the permissions. You should have read and write access. For the 2nd remove any illegal characters in the name such as characters;: ", | * [] / \ = + <>. The . can only be used to separate the file name from the file type.
Could any of those things be happening? This link also has some good suggestions.
Here are some other things to try:
Try to restart
Perform a file system check
While starting, hold "Command + S"; once there type "fsck -fy"; once complete type "sudo shutdown -h now"
This user posted that it worked for him
Test all of the methods listed here to attempt to delete a file you don't need
Others have suggested to repair your HD through disk utility [instructions here]
Other:
Some more complicated suggestions that never worked [link] -
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Hi
Any help with getting error 127 and cant download itunes to windows 8 64 bit laptopTry the following user tip:
Troubleshooting issues with iTunes for Windows updates -
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I loads it till almost the end then I get a message saying the installer couldn't stall this program.
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