HELP! cant make calls from portugal to uk!

Hi, I was wondering if you can help me? I can't make calls to the uk from here in Portugal, I can receive calls and texts and I can send texts. I also have the eurodata active on my phone. My plan has calls abroad included. I am getting married here and I would like to call my family back home. I hope you can sort it out!
[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

Hi ,
Yes this needs to be sorted so you can share this day with everyone.
Are you with EE/T-Mobile or Orange?
And also are you contract or top up?
Let's see what can be done for you.

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