Help changing my password

Hello, my acct has been hacked. I need help changing my password. I do not remember my security questions and i do not want the confirmation to go to my email, it would be pointless. Can someone help me ?

Contact the Apple account security team for assistance: http://support.apple.com/kb/HT5699.  If you can prove your identity to them they can help you reset your password.

Similar Messages

  • HT5312 Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT1338 I need help changing my password because i cant  remember it.

    Hi
    I need help resetting my password on my computer.
    thanks

    Insert the original Instal DVD that came with the computer, restart the mac and choose 'Reset Password' from the Utilities menu.
    If you don't have the DVD, follow the instructions here, carefully:
    http://osxdaily.com/2011/04/25/change-admin-password-mac/

  • TECH Support--Need help changing email/password

    I have had my Skype account for several years now...and after getting my first smart phone recently, I've tried to add my account on the phone. But the email I used to create my Facebook page (which is how I link to Skype) is nonexistent now (i deleted it and got a new one). Also, my Facebook password does not apparently work when I try to change my email for my account.
    I will supply whatever information is necessary to change my email--please help with accessing my current password or changing the email, if possible. Otherwise, I will ask that Skype deletes my account so I can make a new one. Thanks!

    You must enter your user ID and password TWICE. Once for incoming mail, and once for the outgoing (SMTP) server.

  • HT201363 Apple is not sending me emails to help change my password.

    I had a one year lag away from one of my Apple ID email addresses.  Now I am unable to access that AppleID.  Apple says it is sending me an email to reset my password but I have not received any.  Is there something that happens to "jam up" an ID if not used for a while?
    the second problem is that it is not recognizing me birthdate. so I am unable to troubleshoot back into my AppleID account.

    First, they send the email to your Rescue email address, not your regular email. If you don't see it there in the inbox, then be sure to check Junk mail.
    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I need help changing my password on my laptop windows vista hp

    I have been gone for over three years and now that I have returned I cannot remember my password to my laptop computer. It is an windows vista hp. Is there anyone who can help me?

    Two options I can think of.
    1-If you don't have files,photos on the laptop that you don't want to lose you can do a> System Recovery to restore back to Factory settings by tapping F11 key at power on.
    2- Download PC LoginNow. Click the .exe file to extract the ISO file and use ImgBurn to burn the ISO to a cd. Boot the laptop with the cd to clear password.Download and Guides HERE
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Help changing wifi password

    I changed to ATT U-Verse today. With the new wireless modem, I named it and chose a PW. Computers and ROKU work fine. When I try to change the PW on my iPhone 3GS and iPod Touch, I don't get the option to sign in with the new PW. The Network shows up but when I choose it, rather than ask me for the PW, it says "Unable to join Network". The only choice it gives is to "Dismiss" the message. How do I change the PW?

    click the blue arrow to the right of the SSID, then forget network.
    Then, add back the wifi SSID and you should be prompted for the pw.

  • My newly changed apple password is not working on my MacBook to help me change my password to log on?

    I just need help changing my password on my MacBook to log in. But my log in password and newly changed apple password are not working. Can I reset it or change the password another way or get a list of past password to try if those might be what the Mac thinks is my password still?

    You can reset it.
    For Snow Leopard and previous.
    http://support.apple.com/kb/ht1274
    For Lion and later.
    https://discussions.apple.com/docs/DOC-4101

  • I need to change my password and am having trouble doing so

    I need help changing my password on I touch, how do I do this?

    Password for what?
    What happens when you try?

  • I need help to change the password to my Apple ID

    I have two apple ID's I made the second one for my iCloud when I bought my iPad not knowing that I could have used my normal Apple ID that I use for everything else. Now I cant sign out of that apple ID in my icloud on all three of my devices my iphone 4, my ipad and my iphone 5 I currently use, because I cannot for the life of me remember my password!
    I have tried everything I can remember and none of the passwords I was sure would work, works. So first of all I tried to have apple send me an email to reset my password and no email is received in my email account from apple, I have checked my other two email addresses I use thinking maybe I entered those as my alternate email addresses and there is nothing from apple in either of them for this particular apple ID. Then I tried the option to answer my security questions and it doesn't even recognise my date of birth linked with this apple ID! which is ridiculous because the account is mine. So I started googleing and found that I could change my normal apple id with the one I want to change the password to but when I enter that email it says 'email must be valid,be available and not be a domain owned by apple' and it wont let me save that email address to do that.
    Then I found a video on youtube that tells you how to unlock it and delete it from your device without the password but it only works if the icloud is actually signed in and mine isn't signed in so I can't even do that, mine is signed out on all my devices but still on my phones and ipad and everything is grey so I cant click into anything! and every time I use my phone or ipad and go into safari or anything else a box pops up every two seconds asking me to sign into icloud its soo frustrating to have to click cancel every single time and now that I'm so fed up with it I thought I would now reset my password thinking it wouldn't be hard to do as I usually forget my passwords to almost everything and am constantly resetting them its become the most difficult thing to do with apple!
    I called apple support and they were trying to get me to do all these things in my settings and nothing worked! I've been needing to call them back and ask if there is a way they can just reset my password for me or if my phone number is linked with my apple ID so maybe they could text me my reset key, does anybody know if they can do that? usually these days everything can be texted to you like my email provider and net bank providers but Apple seem to not even have that option or can anyone tell me how I can hack into my own account? also I went to that "find my apple ID" thing when you go to sign in and popped in all my possible email addresses, either all together or one each with my name and it wont find this apple ID I'm locked into it's like it doesn't even exists anymore but it does exists I remember creating it, its still on all my devices with my picture there as well! I've even been thinking I should go to a hypnotist or something to help me remember this password its making me so frustrated I've never had a password of mine that I have forgotten that I've never been able to reset or crack back into but Apple makes this so difficult. can anybody help?

    Restore it.
    (83648)

  • HT204053 I have recently changed my apple id email address, which was ok however I have recently changed my password and now I have icloud account/sign-in issues, can anyone help?

    I changed my apple id email address  last week, not a problem I just entered the correct info on my 6 apple devices for FaceTime, AppStore and iTunes.
    The issue now, is that I have changed my appleid password so that the kids couldn't install any apps and charge my credit card.
    Now I am getting an icloud authorisation error, it is telling me that the account (old apple id) or password are incorrect.
    What have I done and how can I fix it?
    Do I have to 'delete account' on my iphone and add a new one? I have just paid for the max icloud storage plan as well.

    I FOUND THE SOLUTION!
    I had the same exact problem. I had my old apple ID connected to a school email which did not exist anymore. My ipad was prompting me to put the password in for that ID and I could not delete it from my ipad because the "Find My Ipad" was turned on, once again prompting for password. I called apple and they said this Apple no longer exists and is not in there system, which I knew already. After hours on the phone nobody could help me. Try this.
    -Go to create a new Apple ID and use the same email address as the old apple ID which is locked in on your ipad
    -Create a new password and all that, it will say it send a verification link to your email, in my case my email no longer exists so I could not do this
    - I called Apple to explain this problem and I asked if they could verify it for me, which they did after I convinced them it was worth a try. The guy told me that the verification shouldnt matter and should still be able to login but he did it anyway. You can try skipping this step but if it doesn't work then go ahead.
    -Go to ICloud and click on your account, the email should be grayed out but it should allow you to change that password, put in the new password which you just created.
    -This allowed me to sign in to accept the new terms and conditions but it said "unable to conncet to server" so I just backed out and went to "Delete Account" and it worked!
    The whole idea is to re-create your old apple ID into Apple's system and then use that new password. The guy at Apple said tons of people called about this problem and nobody could solve it. I thanked him for helping me and he thanked me for helping him. I hope this helps you!

  • I had put a greek keybooard up on my Ipod 5th gen, then changed my password to a greek word, yesterday I took the greek keyboard off and didn't change my password, so I now can't get into my Ipod. If any one could help me that would be grea

    I have an Ipod 5th gen, I added a keyboard which was greek, I had changed my password to a greek short sentence. But the decided to take the greek keyboard off as I didn't use it often, so there was no point in having it. But I forgot to change my password, so I can't enter my Ipod. I've tried to enter the password in English and its not working! I don't really want to restart it all because I will loose everything! If anyone could help that would be great thank you.

    Connect the iOS device to your computer and try to make a backup. Yo shld be able to make a backup if you previously syncing to this computer.
    iOS: How to back up
    Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store   
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • How can I change the password in the iBook donated to our nonprofit.  No password was given with the iBook?  We need to put in printer and other software.  Help, we can use the laptop without changing the password.

      How can we change the password in the iBook donated to our nonprofit?  No password was given with the iBook and every time we try to install items, the password window pops up.  We need to put in printer and other software.  Help! We can use the laptop without changing the password.

    If you did not get an OS X install-restore DVD with the computer you may need
    to buy one from somewhere, and you may be lucky to get a retail OS X 10.5.x
    version. The original grey-label install set of software and OS X it shipped with
    likely would be an older system than Leopard 10.5. Last versions of G4 Mac, &
    G5, shipped with a Tiger 10.4 system; so did early Intel-based Mac. Grey discs
    which accompanied other computer build models generally do not interchange.
    The last OS X version a PowerPC architecture can use, if supported, is 10.5.8.
    A PPC processor at 867MHz & faster should be able to run OS X 10.5 Leopard.
    {With the correct disc installer, you can use it to change a password and other
    things including re-install, and perform disk utility functions, etc.}
    There is a chance you may be able to get a white-label Replacement 10.4 DVD
    or Replacement 10.5 DVD from AppleCare or the online Apple Store (800myapple)
    from a Mac OS X system specialist; these have been available yet hard to get
    as not all persons involved with them seem to know if they still exist until someone
    is asking. These aren't retail stock, are special discs for computers who could use
    a system later than original old discs; these are complete install discs not for one
    specific series of Mac. Generally they'd work in supported PowerPC G4/G5; but
    do not replace specialized original install DVD, such as an early Intel mac requires.
    You'd need to have a serial number of the computer, and a method of payment
    when seeking some replacement system media from Applecare or Apple sales
    and these discs are not available in a retail store. The original Retail discs are
    labeled differently and shipped in a retail box with a big X on the front. Other
    sources for retail 10.4 Tiger or 10.5 Leopard may be online via amazon sellers
    or computer resellers who handle repaired Macs. Avoid mystery grey label ones
    that were intended to be sold and kept with their original computer kits.
    Good luck!

  • My ipod tells me my apple id password is wrong even though I just changed the password. I can log on via my desktop, but the ipod continues to tell me that the password is incorrect, so I can't update any apps. Help!

    my ipod tells me my apple id password is wrong even though I just changed the password. I can log on via my desktop, but the ipod continues to tell me that the password is incorrect, so I can't update any apps. when I continue to to try to enter the correct password in it finally freezes the account, and I have to go online via my desktop to fix that problem. I have two apple id's because when my ipod crashed I had to reset it completely. I have never had any problems with this before, and it has been a year since I got my second id, which is linked to the ipod. My first id is used for the cloud on the same device. My wife suggested I reset documentson the cloud for the second id, however, when I try to log on the cloud with my current id, it tells me I have to set up the cloud on that device, but it is already done, but with the old id.
    confusing I know. I have been on the 'change your password merry-go-round' all day, and I'm getting dizzy! Help!

    Then contact iTunes:
    Apple - Support - iTunes - Contact Us

  • I have an ipod touch and it is disabled cause my cousin changed the password and forgot what it is so now it is stuck .. i connected it to the itunes but still the keypad didnt appear and couldnt remember the password.. anyone can help me ?

    i have an ipod touch and it is disabled cause my cousin changed the password and forgot what it is so now it is stuck .. i connected it to the itunes but still the keypad didnt appear and couldnt remember the password.. anyone can help me ?

    Place the iPod in Recovery Mode and restore via iTunes.
    iOS: Wrong passcode results in red disabled screen
    If not successful, try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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