HELP: Conflict between iPod/iTunes and AverMedia USB vid cap device ?!?
I have: an iPod photo with a firewire connection and latest iTunes, an AverMedia DVD EZMaker Pro USB2.0 (an analog video capture device), on a Gateway 9310X desktop with Windows XP.
I cannot get both iPod/iTunes and the AverMedia video capture device to work on my system.
After pulling my hair out for many days trying to get these to work, I did a full Windows System Recovery to wipe out everything on my hard drive, and then restore it to the original state when Gateway first shipped it. I did that twice...
The first time, I installed just the AverMedia USB hardware and software. I used it for several hours and it worked fine capturing video from my camcorder. Then I installed the iPod/iTunes software, and the problems began (see below).
The second time I did a full System Recovery, I installed just the iPod/iTunes software. I played with all of it's features for over an hour and that worked fine. Then I installed the AverMedia driver and the problems appeared (see below).
There are two problems:
(1) When using iTunes (playing music from iPod), music will play normally for a few moments, then it is replaced by a constant high pitched tone. Once this happens, even other applications (eg: Winamp) will only produce the high pitched tone. I am connecting my iPod to a firewire port.
(2) When I plug in the AverMedia video capture hardware to the USB port, I get a message that the new hardware was not installed properly. And the bundled video capture software cannot find the device. Usually, if I reboot and use only the AverMedia product without using iTunes at all, it will work fine.
Any suggestions about how to resolve this apparent conflict?
Thanks!
Gateway 9310X Windows XP AverMedia DVD EZMaker Pro USB2.0 (analog video capture device)
OK, what exactly have you tried? I don't want to waste my time and yours suggesting things you've already done.
A little tip for the future; when something starts to degrade, that's the time to look at it, don't wait for it to fail altogether, the remedy is likely to be more costly, painful, difficult and time consuming (or all of the above).
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