Help connect iPad to wi-fi after re-store

Took my iPad to genius bar where they did a restore. They told me to synch it as a new iPad and not as the original. I got all my apps, but cannot reconnect to my wi-fi. It is not getting the right ip address. I disconnected my modem and router, but still not working. My pc and iPod are accessing the wi-fi, but not the iPad. How do I restore my connection?

I'm sorry but troubleshooting Internet connection problems is not my field of expertise. That's why I merely dug up the support articles for you and made no specific suggestions.
I assume that you tried ....
Forget this Network in the iPad settings, restarted the iPad reentered your password
Toggled WiFi off and on, and restarted the iPad
Renew Lease in the settings restarted the iPad
There are a number of very knowledgeable WiFi "gurus" that participate in this site and I hope one reads your post. If you get no help with this thread - post another very specific question now - "iPad can't find the correct IP address or has incorrect IP address - that may help narrow it down for those that scan the site.

Similar Messages

Can't connect iPad 2 to Airport after restoring iPad

I am giving my iPad 2 to my wife. I reset everything and did a restore through iTunes. So it has a fresh install of iOS 7.0.6.
Now, it will not connect to my Airport Extreme network! I get this message, time after time:
"No Network Connection
The Wi-Fi network you selected is not providing an Internet connection.
Change your settings or choose a different network."
Here is what I tried:
I rebooted the Airport Extreme
I reset the iPad (several times).
I triple-checked I am using the right settings (password, security [WPA2]).
I am well within range of the Airport.
All other devices using this Airport is working fine.
This iPad has worked fine for me ever since I got it with this same network.
I thank you in advance for suggestions or ideas.

Hi Dunestrider,
Thanks for visiting Apple Support Communities.
I recommend trying these additional steps if you cannot connect to the internet with your iPad:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network, and then reconnect to the network.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Best Regards,
Jeremy

Please help, My Ipad won't restore after update!

Itunes starts to restore then stops with no error message. the ipad is completely useless. I've restarted and reset several times and ive changed USB ports. It is recognised in iTunes and begins to restore, the ipad shows the progress bar, which also just freezes with no error message.

See here! Help with unresponsive ipad!

Can't connect ipad to airport extreme

Can't connect ipad to airport extreme after internet provider reset modem. Works fine only with MacBook Pro.

Have you tried resetting your network settings?
Try "forgetting" that network. Tap Settings > Wi-Fi, tap the chevron next to your wireless network name and then "forget this network".
Tap it again to choose it.
If that does not work... then try Settings > General > Reset > Reset Network Settings.
You will need to enter your networks passwords again, after which they will be remembered.
To see available networks go to Settings > Wi-Fi. Available networks are shown under Choose a Network...
iOS: Connecting to Wi-Fi

Bluetooth connection between iphone and ipad no longer workers after upgrade to ver 8 - any help?

bluetooth connection between iphone and ipad no longer workers after upgrade to ver 8 - any help?
I'm trying to use the iphone as a remote with keynote, which again worked before the upgrade

Hi russellpaton,
Thanks for visiting Apple Support Communities.
If your iOS devices are not communicating with each other after updating to iOS 8, the troubleshooting steps in this article can help resolve this sitation as well:
If you can’t use a Bluetooth accessory or car kit
Cheers,
Jeremy

Problem with connecting ipad 2 with crestron cp2e...help plss its urgent... I hv a ipad 2 with mobile pro g connected with cp2e. when i pressed any button in ipad its connet with cp2e but after 4-5 sec one error comes (warning wifi was powered off while t

problem with connecting ipad 2 with crestron cp2e...help plss its urgent...
I hv a ipad 2 with mobile pro g connected with cp2e. when i pressed any button in ipad its connet with cp2e but after 4-5 sec one error comes (warning wifi was powered off while the device was in auto -lock(sleep)press connect to reconnect) when i pressed again its connected with cp2e. i am using netgear wireless access point . i also has been changed access point as well as updated ipad firmware bt problem is as it is .. pls help.

Hi have you solved the issue ?
Cause I have the same problem.
Tnx

I am trying to change country to US for iTunes on my iPad. After I select US in account setting and press NEXT I get message: "Cannot connect to iTunes" and then "The iTunes Store could not process your request. Please true again later". Help please.

I am trying to change country to US for iTunes on my iPad. After I select US in account setting and press NEXT I get message: "Cannot connect to iTunes" and then "The iTunes Store could not process your request. Please true again later". Help please.

downloaded the updated iTunes and that did nothing. I then went through the form about $ very VERY carefully and discovered one field left blank. Once that was filled in, everything worked and I now have my free app.

HT1386 My iOS device (Ipad mini) only appears in iTunes while cable-connected, but does not appear after diconnect the cable. How can I Wifi sync ?

Hi, My iOS device (Ipad mini) only appears in iTunes while cable-connected, but does not appear after diconnect the cable. How can I Wifi sync ?
Documents say
Whenever the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it....
But I can't see my iPad Mini in iTunes.
And my Ipad (Settings, General, iTunes Wifi Sinc) shows a message :" Sync will resume when xxx(my PC with iTunes) is available "...
Both are in the same network,
Ipad mini is is plugged in to power
. iTunes is open on the computer
what can i Do ???

Hi Skydiver119, and tks for four interest.
I have done exactly as you say, but it does not work for me.
You indicated " Navigate to the info tab and scroll down. There'll be a check box for 'sync over wifi' or something to that effect. Check that box and sync to affirm your choice."
I navigated to Summary tab (not Info Tab) and checked "Sync with this ipad over Wi-Fi"
I disconnect the wire,
and my iPad disappears from my iTunes screen.
in my iPad ->Settings -> General -> iTunes Wi-Fi Sync -> says " Sync will resume when (my PC) is available.
So, I can not sync via wi-fi
I appreciate if you can help me.

Icloud backup - my ipad is hung with the dialogue box saying "this iPad hasn't been backed up in 4 weeks. Backup happen when this iPad is plugged in locked and connected to WiFi". Even after doing what is said, I am not able to do anything with the iPad -

My ipad is hung with the dialogue box saying "this iPad hasn't been backed up in 4 weeks. Backup happen when this iPad is plugged in, locked and connected to WiFi". Even after doing that, I am not able to do anything with the iPad - neither able to reboot nor able to get to the homescreen. The dialogue box doesn't go at all even after pressing OK a hundred times. I treid tacking the back up through itunes and through 3G conncetion but of no avail. Please help

I too have been having this issue since about 12/14. That is around the same time I got the Ipad for my kids. I am unsure if it is related. I have tried logging out of icloud/deleting it and trying again. Removing most of the apps to sync. I reset my router. All of the attempts have produced zero results. I will be anxiously watching this thread for some help. Good luck to you also

HT1766 please help my ipad min is not working on the scren it says iPad disabled connect to itunes

please help my ipad min is not working on the scren it says iPad disabled connect to itunes

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

How can i change the setting on my ipad 2? Whenever i read stories in the net after awhile it goeson standby and i have to keep on entering the passcode. Please help.

How can i change the setting on my ipad 2? Whenever i read stories in the net after awhile it goeson standby and i have to keep on entering the passcode. Please help.

Settings>General>AutoLock>Never. Now it will not sleep at all so change it back when you are done reading.

My just bought new ipad screen stuck one a game. Can't turn off, can't get into log in screen. I connect ipad to my imac, but message say need to unlock ipad. But my ipad screened dead. Please help!

My just bought ipad with retinal display 32G, screen frozen at one of game my son play. Now I can't turn off ipad, I can log in ipad. I connect ipad to my apple computer, message say I need to unlock the ipad, the problem is I can't even get to ipad home screen to unlock or enter the password. Basically, my ipad is dead. I can't even know what my series number etc. Please help!
Thanks!

Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.

The sound in my IPad is not working after I downloaded the new iOS 7. I tried to reset the IPad to no avail. Could anyone be so kind to help me?

The sound in my IPad is not working after I downloaded the new iOS 7. I tried to reset the IPad to no avail. Could anyone be so kind to help me?

I"m going to make the presumption that you've checked the volume and that you don't have it muted. One thing some have suggested is to go into the settings and reset all settings.
It is kind of a drag because you wil have to retweak everything but it's helped for some.

HT4623 I trying to update my iPad using iTunes. After connecting to MacBook Pro where is installed all latest software iPad is recognised as iPad, Serial Number: n/a. iTunes run recovery mode, trying to restore iPad firmware, and in the end unknown error

There was some updayts for my iPad 4 automatically downloaded. After installing it, the iPad began to restart itself every few minutes.
I tryed to update my iPad using iTunes. After connecting to MacBook Pro, where is installed all latest software, iPad is recognised as "iPad", Serial Number: n/a. iTunes run recovery mode, trying to restore iPad firmware, and in the end unknown error occured (3). Tried many times, not results. And now iPad stays only in recovery mode, can't switch it off. How can I solve this problem please?

When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

Hi when I stream video content to my Tv using Apple from my Ipad3 I find the Ipad goes to sleep after 2/3 minutes and disconects, the only way I have found to stop this is to continually tap the Ipad screen but there has to be a simpler method/ any help

Hi when I stream video content to my Tv using Apple tv from my Ipad3 I find the Ipad goes to sleep after 2/3 minutes and disconects, the only way I have found to stop this is to continually tap the Ipad screen but there has to be a simpler method/ any help would be most welcome.

Welcome to the Apple Community.
Contact the developer of the Air Video app.

Help connect iPad to wi-fi after re-store

Similar Messages

Maybe you are looking for