Help connecting Canon iR-ADV C5030/5035 to Mac

Help connecting Canon iR-ADV C5030/5035 to Mac
When adding this printer via IP, 'Windows' and also the advance tool everything seems to work correctly. Once printing it goes through as if it has printed yet nothing comes out. As if it isnt communicating with the printer. Have also downloaded drivers from the canon website for the printer for mac.
Adding another cannon printer (Canon iR C3200 PCL) the same way works fine and am able to print from this printer.
Any ideas or suggestions to help solve this problem?
Thanks

With Dept ID enabled, you need to open Printers & Scanners, select the C5035 printer in the list and then click on Options & Supplies. Then select the Utility tab and then Open Printer Utility. With the Canon utility open you will see the Printer Information button. Press this to open the Printer Information window that will confirm Dept ID Management is enabled in the copier as shown below.
Click OK to close the Printer Information window and then enable the Dept ID setting and enter your Dept ID and PIN. You will have the option to verify that your ID / PIN is correct and select not to use Dept ID printing when printing in B&W only. With the settings entered press the Save Settings button and then Quit the Canon driver utility.
Now open a document and select to print. Change the print dialog to Special Features and ensure that the Dept ID Management setting is enabled as shown below. You can also press the Settings button to check that your ID / PIN is set and you can verify it works. If all is good then see if you can print from this Mac.

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    4   LaunchServices                          0x00007fff94fda341 _LSFindOrRegisterBundleNode + 857
    5   LaunchServices                          0x00007fff95036b02 _LSRegisterNode + 75
    6   LaunchServices                          0x00007fff94fe2a0f _LSBundleCopyOrCheckNode + 1047
    7   LaunchServices                          0x00007fff94fca5b6 _LSCopyLibraryItemURLs + 486
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    10  libdispatch.dylib                       0x00007fff92a520b6 _dispatch_client_callout + 8
    11  libdispatch.dylib                       0x00007fff92a5347f _dispatch_queue_drain + 235
    12  libdispatch.dylib                       0x00007fff92a532f1 _dispatch_queue_invoke + 52
    13  libdispatch.dylib                       0x00007fff92a531c3 _dispatch_worker_thread2 + 249
    14  libsystem_c.dylib                       0x00007fff946b7cab _pthread_wqthread + 404
    15  libsystem_c.dylib                       0x00007fff946a2171 start_wqthread + 13
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    0   libsystem_kernel.dylib                  0x00007fff924456d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff946b7cb3 _pthread_wqthread + 412
    2   libsystem_c.dylib                       0x00007fff946a2171 start_wqthread + 13
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           0x101f91000 -        0x101feaff7  mdworker (707.3) <16ABDF29-6F80-3D48-8518-2650891685C3> /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker
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        0x7fff930b7000 -     0x7fff930bffff  liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
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        0x7fff95649000 -     0x7fff9566bff7  libxpc.dylib (140.41) <FAC04D8B-680E-325F-8F0C-DD69859D0E01> /usr/lib/system/libxpc.dylib
        0x7fff96778000 -     0x7fff96961fff  com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

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    D [29/Jan/2013:10:48:02 -0500] [Job 2] argv[3]="Option 1.pdf"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] argv[4]="1"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] argv[5]="AP_ColorMatchingMode=AP_ApplicationColorMatching AP_D_InputSlot= collate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMJobName=Option\ 1.pdf com.apple.print.PrinterInfo.PMColorDeviceID..n.=37710 com.apple.print.PrintSettings.PMColorMatchingMode..n.=0 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 media=Tabloid orientation-requested=4 pserrorhandler-requested=standard job-uuid=urn:uuid:eed84498-012e-3160-595d-d100c17e0632 job-originating-host-name=localhost time-at-creation=1359474477 time-at-processing=1359474477 PageSize=Tabloid"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] argv[6]="/private/var/spool/cups/d00002-001"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[0]="<CFProcessPath>"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[2]="CUPS_DATADIR=/usr/share/cups"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[8]="CUPS_STATEDIR=/private/etc/cups"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[9]="HOME=/private/var/spool/cups/tmp"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[11]="SERVER_ADMIN=root@localhost"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[12]="SOFTWARE=CUPS/1.6svn"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[14]="USER=root"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[15]="CUPS_MAX_MESSAGE=2047"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[16]="CUPS_SERVER=/private/var/run/cupsd"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[17]="CUPS_ENCRYPTION=IfRequested"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[18]="IPP_PORT=631"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[19]="CHARSET=utf-8"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[20]="LANG=en_US.UTF-8"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[21]="APPLE_LANGUAGE=en-US"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[22]="PPD=/private/etc/cups/ppd/Canon_iR_ADV_C5000s_B1_PSV1_0US.ppd"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[23]="RIP_MAX_CACHE=128m"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[24]="CONTENT_TYPE=application/postscript"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[25]="DEVICE_URI=dnssd://Canon%20iR-ADV%20C5000s-B1%20PSV1.0US._printer._tc p.local./"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[26]="PRINTER_INFO=Canon iR-ADV C5000s-B1 PSV1.0US"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[27]="PRINTER_LOCATION="
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[28]="PRINTER=Canon_iR_ADV_C5000s_B1_PSV1_0US"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[29]="PRINTER_STATE_REASONS=none"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[30]="CUPS_FILETYPE=document"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[31]="FINAL_CONTENT_TYPE=printer/Canon_iR_ADV_C5000s_B1_PSV1_0US"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] envp[32]="AUTH_I****"
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Started filter /usr/libexec/cups/filter/pstops (PID 447)
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Started filter /Library/Printers/Canon/PS3/PDEs/EF118958/fierycupsfilter (PID 448)
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Started backend /usr/libexec/cups/backend/dnssd (PID 449)
    D [29/Jan/2013:10:48:02 -0500] [Job 2] execv failed: Permission denied
    D [29/Jan/2013:10:48:02 -0500] [Job 2] PID 448 (/Library/Printers/Canon/PS3/PDEs/EF118958/fierycupsfilter) stopped with status 1.
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Hint: Try setting the LogLevel to "debug" to find out more.
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Resolving "Canon iR-ADV C5000s-B1 PSV1.0US._printer._tcp.local."...
    D [29/Jan/2013:10:48:02 -0500] [Job 2] STATE: +connecting-to-device
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Resolving "Canon iR-ADV C5000s-B1 PSV1.0US", regtype="_printer._tcp", domain="local."...
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Looking for printer.
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Page = 792x1224; 7,11 to 785,1213
    D [29/Jan/2013:10:48:02 -0500] [Job 2] slow_collate=0, slow_duplex=0, slow_order=0
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Before copy_comments - %!PS-Adobe-3.1
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %!PS-Adobe-3.1
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %ADO_DSC_Encoding: UTF8
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%Title: (Option 1.pdf)
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%Creator: (Adobe Acrobat 11.0.1)
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%For: brian
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%CreationDate: 1/29/13, 10:47 AM
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%BoundingBox: 11 7 1213 785
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%HiResBoundingBox: 11.3400 7.3376 1212.6600 784.6624
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%CropBox: 11.3400 7.3376 1212.6600 784.6624
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%LanguageLevel: 3
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%DocumentNeededResources: (atend)
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%DocumentSuppliedResources: (atend)
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%DocumentNeededFeatures: (atend)
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%DocumentSuppliedFeatures: (atend)
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%DocumentData: Clean7Bit
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%PageOrder: Ascend
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%TargetDevice: (Canon iR-ADV C5000s-B1 PSV1.0US) (3017.102) 1
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%Pages: (atend)
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%DocumentProcessColors: (atend)
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%DocumentCustomColors: (atend)
    D [29/Jan/2013:10:48:02 -0500] [Job 2] %%EndComments
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Before copy_prolog - %%BeginDefaults
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Before copy_setup - %%BeginSetup
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Before page loop - %%Page: 1 1
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Copying page 1...
    D [29/Jan/2013:10:48:02 -0500] [Job 2] pagew = 1201.3, pagel = 777.8
    D [29/Jan/2013:10:48:02 -0500] [Job 2] bboxx = 0, bboxy = 0, bboxw = 1224, bboxl = 792
    D [29/Jan/2013:10:48:02 -0500] [Job 2] PageLeft = 11.3, PageRight = 1212.7
    D [29/Jan/2013:10:48:02 -0500] [Job 2] PageTop = 784.9, PageBottom = 7.1
    D [29/Jan/2013:10:48:02 -0500] [Job 2] PageWidth = 1224.0, PageLength = 792.0
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Wrote 1 pages...
    D [29/Jan/2013:10:48:02 -0500] [Job 2] PID 447 (/usr/libexec/cups/filter/pstops) exited with no errors.
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Resolved as "lpd://CanonC5045.local.:515/print"...
    D [29/Jan/2013:10:48:02 -0500] [Job 2] STATE: -connecting-to-device,offline-report
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Executing backend "/usr/libexec/cups/backend/lpd"...
    D [29/Jan/2013:10:48:02 -0500] [Job 2] STATE: +connecting-to-device
    D [29/Jan/2013:10:48:02 -0500] [Job 2] Looking up "CanonC5045.local."...
    D [29/Jan/2013:10:48:02 -0500] [Job 2] backendWaitLoop(snmp_fd=5, addr=0x7f8d70c0dba8, side_cb=0x10bb23a13)
    D [29/Jan/2013:10:48:02 -0500] [Job 2] PID 449 (/usr/libexec/cups/backend/dnssd) exited with no errors.
    D [29/Jan/2013:10:48:02 -0500] [Job 2] End of messages
    D [29/Jan/2013:10:48:02 -0500] [Job 2] printer-state=3(idle)
    D [29/Jan/2013:10:48:02 -0500] [Job 2] printer-state-message="Looking for printer."
    D [29/Jan/2013:10:48:02 -0500] [Job 2] printer-state-reasons=none

  • Canon iR-ADV C7260 - Stuck in Queue until Reboot of Printer

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