Help: Could not test the survey URL! It is urgent! Pls helpuFF01

Dear All,
I have test a survey in CRM GUI and it is no problem. Then I upload a xml template, name as 'CRM_SVY_BSP_CRMDEV_100.xml', and generate the URL
'http://crmdev.ww.com:8000/sap/bc/bsp/sap/crm_svy_server/Survey.htm?sap-client=100&applid=CRM_SURVEY_OPPORTUNITIES&svyid=WIN_LOSS ANALYSIS&vers=0000000001&lang=EN&parid=CRM_SVY_BSP_CRMDEV_100.XML' . But when I test, the webpage show nothing(It is a blank page) and has no error. I do not why. Need your help! It is urgent.

Try activating the service in SICF transaction .Also check if the correct version of Java is installed.

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