Help, Creative cloud wont download.

Everytime I try to download the creative cloud which I've paid for it says Error 1 or creative cloud is missing or damaged. How can i fix it.

I have OS X version 10.93. Ive used creative cloud before as a trail and
uninstalled it then tried installing  it again and the error 1 came up. I
will try that link though thank you!
On Tue, Jul 1, 2014 at 4:40 PM, Sanjeeta Yadav <[email protected]>

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