Help! CS4 install - Mac - "Setup has encountered and error and cannot continue"

Question

Attempting to install CS4 Design Premium on PowerMac G5 with Mac OS 10.4.11
Install with first DVD and gets about 80% across on the progress bar and it fails with a message "Setup has encountered an error and cannot continue".    Is there an install log created where I could get diagnostic messages to give a hint on what the error is?
Any insight is totally appreciated!

Answer 1

The worst telephone support I have ever experienced!   Pathetic.
The first recommendation posted here in response to my initial inquiry was to contact technical support becaue it is "FREE".   I really suggest that you no longer make recommendations like that.
The first call I was placed on hold 20 minutes after the technician told me "TWO' minutes.   I hung up the telephone because I could only assume I was placed back in the queue.
The second call I had to spell my first name, my last name letter by letter to have the technician read it back to me letter by letter from a script, A=APPLE, B=BOY, B=CAT......   he also placed me on hold.   If had to spell my name, and he spell it back to me, how can I explain an error I am having, steps I have taken and have any reasonable expectation of a solution being translated back to me?   I hung up after being placed on hold a second time.
The third call iced this pathetic excuse for support.    Again, at least six minutes spelling my name.  Another four or five minutes spelling the email address.    Repeating the error code three times, slowly word by word.   This call I endured for fourty minutes.   After the third time on hold I admitted I gave it Adobe's recommended course of support and threw in the towel.
Understandable that it costs the company less to have this support done for pennies on the dollar overseas, but what about the cost to the customer who is left dead in the water with no faith in getting any help and wastes time and energy?    I guarantee you could have five hundred people lined up for one technical support job in the united states who would stay awake nites to learn and master the program and be pleasant to talk to and give the customer a sense of value!   As it is now, I feel only less than worthless as a customer trying to support this product.
Can't fix this problem, so going oldschool on it and load a fresh copy of the os.