Help?! CS6 PS won't allow me to change colors, choose colors

It started yesterday evening. i had been working all day. today can't use CS6 PS at all as my job is painting an illustration. Where do I begin to sort this out? I did install Sugar Sync yesterday as per client request.

I guess i would start with sugar sync, as there have been a post or two hinting at problems in photoshop after installing sugar sync.

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I have changed my email address. Now I cannot access I Cloud as it won't allow me to change the email address.

I have changed my email address and now cannot use I Cloud as it won't allow me to change details without deleting old email address.
How can I change the old email as I have forgotten password and cannot have it sent to me via the old email as it is enabled.
I would like to be able to turn on I Cloud on all my devices, I phone, I pad and Apple Mac desktop. Help.

Hey cnasmond,
Thanks for the question. I understand you are having issue relating to changing your iCloud account. The following articles may help to resolve your issue:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
https://support.apple.com/kb/TS5223
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Tap Settings > iCloud and try to sign out.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Tap Settings > iCloud and sign in with the new Apple ID.
Thanks,
Matt M.

App store keeps asking for old owner's password when I try to download updates, even though I am logged into my Apple account. It won't allow me to change ID to mine.

I bought a used iMac recently, and sometimes the app store asks for the user password of the previous owner (and displays former owner's ID). It won't allow me to change ID to mine, even though I am signed into store with my own account (and this is shown in dropdown menu). How can I make the store recognize my ID for downloads?

It is showing updates because your machine is tied to the original purchase and will remain so until you wipe the drive.
As you purchased it used and the seller obviously did not do what he was supposed to do and that is erase the hard drive and reinstall the original system, you will run in to far more difficult problems when you need to reinstall for whatever reason. The new licensing requirements are that any mac is sold with the original OS - any OS or app obtained at the app store is NOT transferable and the buyer needs to purchase their own license. That means you will not be able to reinstall the OS.
At some point, you will need to try to get either the original install disks (from the seller or Apple) and wipe your drive and reinstall. Then you can download your own licensed copy of Mavericks and any apps you want.

Just down loaded 10.8.5 and now secret files won't allow me to change document status

Just down loaded 10.8.5 and now secret files won't allow me to change document status.

Just down loaded 10.8.5 and now secret files won't allow me to change document status.

TouchSmart IQ546T Music "Settings" won't allow me to change my library to itunes

I would like to use my Itunes Library instead of the HP Touchsmart Library, I've seen/read all the tutorials about changing the library under "settings" but the icon to click "Use my Itunes Media Library" is greyed out and won't allow me to change to that setting. I verified that the location of my library was in the "music" folder. What am I doing wrong? Thanks

There are a number of possible problems:
1. If you use Preview to copy the pix you might not have actually gotten the picture onto the Clipboard, so there is nothing to paste. You can check this by either "Show Clipboard" from the Finder's Edit menu, or try pasting first onto a new folder. If it doesn't paste into the folder let us know. It could be that you haven't gotten the desired picture "active" in Preview--if, for instance, it is an icns file you need to select the 128x128 icon and then click in the actual picture part of Preview's window, then copy.
2. If your picture is indeed on the Clipboard and will paste onto a folder, but you can't paste onto the drive because the wee GetInfo icon won't highlight you've got a permissions problem. I've had luck changing the icon by TEMPORARILY giving Everyone read and write permissions to the drive, using GetInfo.
As a last resort you will have to use the Terminal, there are several different things you can do, of various levels of complexity.
Francine
Francine
Schwieder

Won't allow me to change my hard drive icon

Hello anyone! Here's my problem...I've been using Mac since 1985 and this has always been how you did this and now it's not working, has something changed?
1. Copy icon, picture, photo
2. Click once on hard drive icon on desktop and choose Get Info
3. Click on hard drive icon in Get Info window
4. Paste
5. Voila!
The blue halo that usually appears around the icon in the Get Info window is not appearing anymore. I've tried unlocking the Owner and changing from System to me as user and that doesn't help. I've tried renaming the hard drive and no luck. Has anyone else had this issue and can it be resolved. I don't want Cookie Monster as my icon anymore! Thanks!

There are a number of possible problems:
1. If you use Preview to copy the pix you might not have actually gotten the picture onto the Clipboard, so there is nothing to paste. You can check this by either "Show Clipboard" from the Finder's Edit menu, or try pasting first onto a new folder. If it doesn't paste into the folder let us know. It could be that you haven't gotten the desired picture "active" in Preview--if, for instance, it is an icns file you need to select the 128x128 icon and then click in the actual picture part of Preview's window, then copy.
2. If your picture is indeed on the Clipboard and will paste onto a folder, but you can't paste onto the drive because the wee GetInfo icon won't highlight you've got a permissions problem. I've had luck changing the icon by TEMPORARILY giving Everyone read and write permissions to the drive, using GetInfo.
As a last resort you will have to use the Terminal, there are several different things you can do, of various levels of complexity.
Francine
Francine
Schwieder

BB Travel on Q10 won't allow setup or change of e-mail address

After (re)installing BBTravel (several times), I still can't set up e-mail scanning. After agreeing to the legal agreement I see the [Login] and [Register] buttons for a split second before that screen is involuntarily pushed aside and I'm presented with a "Enable Trip Scanning" dialog box with [Disable] and [Enable] buttons. I click [Enable] and [Login] and [Register] reappear for a split second before again being pushed aside and told I don't have that feature enabled. In other words, I'm never given a chance to set up the very thing I'm told to set up. Under Settings for BBTravel (V3.1.1.2) it shows my work e-mail address but I can't edit or delete that field; ditto the first and last name fields (which are empty). The app has been granted access to everything under Setup - Application Permissions.
I had all this stuff working just fine under BB7, so it's not like this app is new to me. (Yes I know it's a complete rewrite of the old one and not a simple port.)

Note that I do not have the option to do Settings > Manage My Emails as per this Knowledge Base article. When I pull down the menu from the top and tap on the Setting gear I'm shown a few user settings I can change such as what units to use for temperature, but I can't add/modify/delete the e-mail field or the First Name and Last Name fields.
btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=E8B503FB2BBF69EF32F6224578F73762?externalId=KB33886&sliceId=2&cmd=displayKC&docType=kc&noCount=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl
Trip Scan is a feature that will scan the associated emails that are registered with BlackBerry Travel for any existing trip itineraries. If itineraries are found, they will be added to BlackBerry Travel.
To enable Trip Scan, the following must be performed:
The Trip Scan feature must be enabled during initial login, registration or from the Settings menu in the application.
Allow BlackBerry Travel Permission to Email
Note:
BlackBerry Travel will only scan email accounts that have been registered with BlackBerry Travel on the BlackBerry 10 smartphone.
The BlackBerry ID email address will be automatically registered.
Additional accounts can be added through the BlackBerry Travel application, under Settings > Manage My Emails.

ITunes won't allow me to change song info

iTunes will either not let me edit info because it is greyed out or it will let me change it but when I press okay it won't actaully change anything. I have read-only turned off in properties and couldn't find any solutions online on how to fix it. Any ideas are appreciated!

Hi Chris,
I too am having the same problem as mentioned previously. When I try to edit the genre, and info for my songs, all I get is a greyed-out screen. You mentioned that the songs could be read only, or the folder might not be selected for write permission. Could you please explain further how I can make this adjustment?
Thanks!!

ITunes won't allow you to change country stores anymore?

I hope not because it's a great way of discovering music from other countries.
I get this message.. Unable to access allowance at this time,this information is needed to determined if a store change is possible.
*** does that mean?

First off, I need to see if you are doing it right. Have you tried going to iTunes store and then clicking on your country in the bottom right, after which you click on another country?

ITunes won't allow me to change the genre

I have a cd on iTunes and it says that it is Pop, with the exception of one song that I downloaded from iTunes that says it's country. The cd is supposed to be country and so I've tried to change it by going into Get Info and change the genre. It doesn't change no matter how many times I've tried. Any suggestions?
Windows Vista

Hi Chris,
I too am having the same problem as mentioned previously. When I try to edit the genre, and info for my songs, all I get is a greyed-out screen. You mentioned that the songs could be read only, or the folder might not be selected for write permission. Could you please explain further how I can make this adjustment?
Thanks!!

HT4576 My time zone is 3 hours behind and won't allow me to change it. Even when I turned it off the clock time is 3 hours behind!

The instructions given did not work, I'm still 3 hours behind. What do I do to get it back to Eastern Standard Time? It changed when I updated yesterday

The instructions given did not work, I'm still 3 hours behind. What do I do to get it back to Eastern Standard Time? It changed when I updated yesterday

Dreamweaver CS6: Installation disk won't allow a change in the location of the installation folder

First, I hope the moderators will cut me some slack for making a duplicate posting. The comments below were posted in the "Creative Suites" community. I just noticed that there is a "Dreamweaver" community. I feel the issues I've raised below are more relevant to the latter.
I recently purchased a Dreamweaver CS6 installation disk and have a valid registration code. The Adobe website has recognized this code as valid.
I started-out by having the installation disk install into a folder on a high capacity (0.5 tb) external drive. This was done while my Gateway PC was still working properly. I did a duplicate installation onto this hard drive (into a separate folder) to accommodate any work I wanted to do on a Dell laptop I also own. For a few days things seemed to work ok on both computers. Then the cursor on my Gateway stopped moving. Several changes of mice failed to resolve the problem. I've written-off my Gateway as "dead." However the Dreamweaver CS6 installation MAY (I can't remember) be on a "local" folder on my Gateway and I am concerned I will have trouble installing Dreamweaver on the replacement I've purchased. I understand one is limited to 2 installations. If needed, can I purchase a license for a third installation? And what might that cost?
After turning-off my Gateway I then went to my Dell laptop to try to work with Dreamweaver there. I felt it was best to install on a "local" folder so I deleted all the Dreamweaver software from the folders on my external drive. Unfortunately the installation disk is still "pointed" to the folders on my external drive. To make matters worse I am now getting an error message which indicates I need to install into a folder on the "local" drive of my Dell laptop. But the installation disk won't allow me to change the path. On the installation disk the "path" to my external drive is faded-out and it will not allow me to delete and type-in a new path.
I've spent what, to me, are big bucks on this Dreamweaver disk. It's the only website building software that seemed to get consistently good reviews. However, for me, Dreamweaver is becoming a nightmare! I'm very much of a novice at website building. I don't know how, in the world, I will be able to a) Create something, and then b) Get Dreamweaver to put it onto what is now a blank webpage. I recently got "Dreamweaver CS6 The Missing Manual" and "Dreamweaver CS6 For Dummies." So far I haven't been able to find anything, in either of these two books, which addresses the issues I've raised here.
Somebody--please help!!
Don't know if my screen name will show up. So my name is JACK, near Old Faithfull.

Have you tried calling Adobe Customer service? They can deactivate one of your installations so that you can install and run on a new system. And perhaps they can help with your other problem, or send you to a tech support rep who can.
With regard to your use of DW, I'd strongly suggest that you take advantage of this downtime by learning as much HTML and CSS as you can absorb. Multiple sittings would be helpful. The more you know about those two, the easier DW will be for you when you eventually get it going.
Here are some tutorial sites that may be helpful -
http://www.w3schools.com
http://www.html.net

All the apps that I have downloaded are "waiting" and whenever I try to sync apps on my computer with my phone, the apps section is greyed out and won't allow me to do anything. I have tried restoring to factory settings but it didn't work.

How can I access my apps? They are all greyed out in itunes. I have tried restoring my iphone to factory settings but that didn't work. I have a feeling it may have something to with the restrictions settings on my phone restrictions are on) but it won't allow me to change the restrictions without putting in a passcode. I don't remember ever having a passcode and after several attempts have not been able to get the right code.
Also. on my phone, in settings, personal hotspot, iCloud and Twitter are greyed out. And, the App Store icon is missing from my screen as well.
Can anybody help me with this?
Thanks

yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this!

AI won't allow font name to be changed

A colleague gave me a document using a font I don't have: UniversLTStd* I have Univers..the real family
Illustrator won't allow me to change the name to Univers; it insists on keeping it UniversLTStd*
I can type some other letter like A___ and it will change the font.
How can I get Illustrator to bend to my will and accept the change to Univers without scrolling all the way down in the type menu?
thanks!
w

wkjeiwoi wrote:
...Illustrator won't allow me to change the name to Univers; it insists on keeping it UniversLTStd*
I can type some other letter like A___ and it will change the font.
How can I get Illustrator to bend to my will and accept the change to Univers without scrolling all the way down in the type menu?
thanks!
w
If you type the name of the font in the font menu available on the Control bar, you are not changing the name of fonts but you are searching for a font. It is like typing in the Google search box and it is guessing your search. Sometimes Illustrator search guessing capabilities are poor and can make it hard to find the font this way.
Alternatively, you can also right click on the text in your document and choose Font or use the menu Type > Font then, in your case looking for Univers, keep pressing U until you get the desired font that starts with U.

Arrangement track will not allow section type changes LPX

It seems as though every time I boot up Logic Pro X 10.1.0 I have a new problem. For a while it was the issue with MIDI playing wrong notes even though the MIDI data in the piano roll was correct.
Now, as I'm entering an arrangement in the Arrangement Track, LPX won't allow me to change the type of section, such as from Outro to Verse, etc. Cursor will not return to an arrow state so I can invoke the drop down list of Arrangement section types - instead, cursor stays in a Drag state, sort of like this: <->
I've saved the project and exited the program, and reloaded program and project... no luck
I've copied my audio files into a new Project - no luck...
Running on laptop listed below...
Any suggestions out there? If not, any suggestions for a more reliable DAW?
Thanks, in advance...
Don
Yosemite 10.10.2
Model Name:    MacBook Pro
Model Identifier:    MacBookPro10,2
Processor Name:    Intel Core i7
Processor Speed:    3 GHz
Number of Processors:    1
Total Number of Cores:    2
L2 Cache (per Core):    256 KB
L3 Cache:    4 MB
Memory:    8 GB
Boot ROM Version:    MBP102.0106.B07
SMC Version (system):    2.6f59

OK, that isn't quite the way to deal with replacing preferences. I'm afraid I don't know the exact locations for the files on Mac becasue I'm a Windows user, so you'll need to d a search (the files are hidden). You need to rename or delete InDesign Defaults and InDesign SavedData, which wil not be in the same folder, if you want to do this manually. You can do this automatically using a keyboard operation during application startup by pressing the four modifier keys (CMD, Control, Opt, Shift) immediately after launching ID. If you don't see a confirmation dialog, you were not fast enough with the keyboard. I'm on my laptop and don't have a link handy, but if you check the online help for setting preferences you'll find more information.
Remove the Suitcase Plugin. It's a known source for this kind of problem.
Peter

Help?! CS6 PS won't allow me to change colors, choose colors

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