Help custom video size

Hi everyone,
Wistia, a video hosting service has a video on their homepage http://wistia.com/  
how can I make a  video with odd size dimensions like this?
I have attempted using "desktop" instead of a pre-set and then using custom dimensions. Please help.
[email protected]

Hi Harm,
After I create a custom size in desktop the video outputs with black bands on top and bottom. I must need to change the video size in more than one area but don't know where? please help.

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