Help!! Data missing after sending it in for repairs.

I sent in my Xperia Z1 for repairs because of a cracked screen. So when I got it back, all the data was missing. I suspect they did a hard factory reset causing all my data to be wiped. Add. info: I sent it to an authorized Sony dealer and I did not have a sd card so all the data was internal memory. Please help me figure a way to retrieve the data! I can't bare losing all those memories.

Strange that they did not intimate you about backing up your data. Contact Sony. Try to go for a Hard recovery option if there is still something left, I dont think you are left with any data.
Also have you given your device under the accidentall cover??
They have replaced or repaired your unit?

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The forum is for Logic Pro users.. I will ask the moderators to move it to a more appropriate forum for your question/subject
Cheers..

Just received my iPod, now I have to send it back for repair. What?!?!?!?!?

I just received my iPod today. It isn't working correctly. I called tech support and they said send it in for repair and it'll be back in about 2 weeks. What? I just got it today. Shouldn't they just send me another one? Am I being unreasonable?

I don't think that you're being unreasonable but I also don't think you'll get anywhere. I don't object to such an inconvenience if a problem occurs after purchase. However, I have a serious issue with having been sold a defective product.
Good luck!

I sended my iphone for repair, and im being sent a replacement phone what exactly does that mean?

I sended my iphone for repair, and im being sent a replacement phone what exactly does that mean?

It means you will get a refurbished iPhone in exchange for the faulty one you sent in.

The earphone port on my ipod touch 4 does not work anymore, will I need to send it in for repairs?

The earphone port on my ipod touch 4 does not work anymore, will I need to send it in for repairs?

Apple will exchange your Pod for a refurbished one for:
Apple - Support - iPod - Repair pricing
A third-party place like this one is less expensive. Google for more places.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Where can I send my iPhone for repair?

Where can I send my iPhone for repair,I live in seng Kang and bought from Apple,not retail
The system suggest to go OCD@Taiseng by QCD
Technology PTE lTD,Leong haut building,is the place correct
For iPhone repair?

Contact Apple and find out who provides support in the country where the device originated from.
There is a Contact Us link at the bottom of every Apple website.

URGENT help needed:Address data missing after QA Refresh from PRD

All,
Address data for almost all user-ids are missing after QA Refresh from PRD.
In QA, after importing the User-Master although its shows successful. The detailed log shows:
   Data inconsistency in USR21. Start RSADRCK2 (See Note 459763)
   Exit program AFTER_IMP_ADDRESS3 successfully executed
   SAP user has no address SAP*
   Error while deleting ADRVP for SAP*
   SAP user has no address SAPCPIC...
   ERROR: Type "F" user exit with SYS_ERROR:     SUSR_CLIENTCOPY_USERBUF_RESET
We also do a Table export - import wherein the tables
USR03
USR07
USR09
USR20
USR21
USR30
are included.
The no. of entries exported and imported are same.
Also FYI in the User-master Transport i can see the following Tables included in the object list
USR01
USR02
USR04
USR05
USR06
USR08
USR14
USR21S
USR22
USRACL
USREXTID
USREXTIDH
Has anyone seen this before?
Any body has any ideas?

Hello Bidwan,
I think it is an issue with company address. Just check if company addresses are existing the source client ?After client copy company addreses of target client will only exist in source client. Then if you do impot of the transport containing USR* tables it will try to assign old company addresses to the users but probably they are not exisitng in target client any more.
If this is the case then you need to create those company addresses again using SUCOMP and then once again import the transport for user master.
Regards.
Ruchit.

Ical data missing after OS 10.5.8 update

all of my ical data is missing after OS 10.5.8 update. also must force quit. unfortunately i am not able to access my backup due to problems with disc not being recognized and timemachine.... aack ( this problem occurred prior to update)..... i have my data on my ipod so i'm not completely *... but is there some way to restore my calendar without using my backup?.... is my info still there somewhere in my HD?...
i am using a 24" imac intel core duo processor 2.4 ghz 4MG ram
thanks.... this happened to me before when i installed the 10.5.7 update.... but i luckily had my backup to go into at that time...
should have waited to install the update until i had my backup up and running again.... i guess... oh well....
any help will be more than appreciated.

I have also seen this problem.
My fix for it was to get the iCal package off the install CD.
To do this, download a program called Pacifist. What it does is it reads the install disc, and finds all the packages that the programs are in.
It is really handy for installing individual apps.
Once you have extracted the package, install it as usual. Then you should see all you data back in iCal, until it breaks again.
Note: This is not really a fix, rather a way to get iCal working again.
I have also seen this problem happen when there was no update done, or rather the update was done a month before the problem occurred. This was a real fail update by apple and i hope they make a fix for it in the next update, although now that Snow Leopard is out, your probably won't wee any more fixes, as they will be too busy patching up 10.6, already up to 10.6.2

Help files missing after upgrade to Lightroom 3

Dowloaded the upgrade, installed it, reinstalled it... help files missing... message is .. Cannot display help..
Use Lightroom 3 on Win 7 professional at 64bit...
Please help...

Solved problem by finding a folder in CS5 Photoshop set up files.. under the folder payloads.. and installing setup file for Adobe Help from there.. also installed updates from Adobes website for Media Player and Air...

Hard drive backup for sending powerbook in for repair

I'm not sure how to ask this in mac speak so please bare with me.
I'm about to send my Powerbook in for repair (mechanical not software) I want to backup my HDD so that in the event that something happens I can restore my powerbook to the condition it was in before it went to the shop.
Although I've done this hundreds of times on PC's I'm not familiar with what the mac equivalent to a disc imaging software would be.
Any insight would be apreciated.

I use Déjà Vu, and its cloning instructions (in the ? icon at the bottom). In addition to creating a boot-able backup on an external FireWire drive, you can schedule backups of project folders and settings, or just your home folder to said drive. I usually keep nearly everything I work on in one projects folder to simplify things. A weekly backup of your home folder will also help you keep settings that change over time too.
Additionally, you'll want to insure that the external FireWire drive is the same or larger than your original built-in drive (and faster is better, but more expensive, and 2.5" form factor drives can also be more portable since they don't require a power cable), so that you can utilize its Safety Net backups (copies of deleted/changed items).
http://propagandaprod.com/dejavu.html

New macbook after old sent in for repair

So I sent my white macook core duo in for repairs since it would not recognize the battery. Three days after sending the computer in I received a call from apple saying that they wanted to keep my computer and send me a brand new one. Something about doing research on that particular problem. Has this happened to anyone else?

no problem at all, just trying to see if this has happened to anyone else. not only am I getting core 2, but I am also getting double layer dvd and i think i heard someone say that the wireless was improved. what else is different between the first and second generation?

Sending MBP in for repair, $50 reinstall fee if accidental erase...

Hello-- I was going to send my computer in for repair recently and the mac genius asked whether I wanted to pay $50 in case things were accidentally erased/lost.
I was kind of surprised that would be something I would have to pay for. Is this normal, are there other options ... like do most people have their own back-up and reinstall themselves or do you just pay the $50 bucks if it happens that things get erased ? and what is the liklihood of losing data ?
Thanks.

Sad thing is a complete image of your system would take them a few minutes and could be done simply as a customer service. I would come to expect Apple to offer this free service before anyone. Would give great press.
Gone are the days that such issues are even issues. For Apple, it would be as simple as plugging in cable, starting up a backup utility (they could even get a nice one made in house for their purposes), got get a coffee, come back to find it ready for servicing. No fuss, no muss.
The charge I think it very weak of Apple. Not surprising, but very weak, considering just how easy it would be backup the data with the means at their disposal.
Then again, Time Machine should make backups run a little smoother on Mac, which have a surprisingly very poor bundle of backup utilities to choose from.

Sending material outside for repair

All SAP Gurus,
We want to send some material outside our company premises for maintenance work.
For this I have made a service PO.
Now, how to send this material out (which mvt. Type to be used)?
And after wards how to take it back
Regards,

Hi Rajan,
Please go thru the link Provided below:
http://www.sap123.com/showthread.php?t=52
I have gone thru the link but Fortunately i havenot found any information regarding sending material outside for services.
If you want to use Service po then you have only two options:
Either Send the material using MB1B 541 Movement type (If Negative Stock are allowed because for service items you may not found stock)
Or Handle the Scenario out of SAP. That means Send Directly to the Service Provider without using SAP.
Regards,
Ashok

What happens when Apple send a box for repair?

Hi,
After calling AppleCare about my white MacBook's discolouration issue again today, they have agreed to take it in and replace the inner top casing - which makes me very happy. They have said that as soon as they receive it, they will repair it and send it back the next day, so hopefully no more than a week in all - even better. They said they would "send a box" via TNT. Not having had to send in any of my Macs for repair before, I wondered if any of you who have been through this experience could tell me what the procedure is. When they say they are "sending a box", does this mean when TNT come around they will pop my MacBook in a box and take it away with them there and then? Will they want to take away the original packaging (and software, remote, power adapter etc) along with it, or just the MacBook itself? I'll be at work when they come with the box and my other half will have to deal with it, so I just want to make sure I have it all ready for her and know what to expect...
Thanks!
MacBook white 2Ghz, iBook 1Ghz, MacMini PPC Mac OS X (10.4.6)

Same procedure, different machine!
It so happens I had to send back a 15" G4 PB today for service. Apple generously flew an empty cardboard box from Cologne to the Milands for me to pop it into!
UPS is very used to the procedure (the guy told me they have to pick up so many faulty iPods!) so they're happy to hang around for the 1 minute or so it takes to pop your Macbook in a bag like the one it originally came in, then lay it in the box (you have to break off pieces of polystyrene which cunningly create the perfect sized aperture to snugly fit your model).
If Apple didn't mention it then they don't want anything except the Macbook.
Once it's in the box the UPS guy then sticks on a sealed security label, and you wave it goodbye for a week!
I must say I'm impressed at how quickly Apple has acknowledged the discolouration issue - it was an official announcement today that they would replace the top case of affected machines and they attribute it to manufacturing defect.

Apple store needs to send my MBP for repair to change an HD?????

A bit disappointed here, not only my MBP HD just failed after 11months but my local Apple store (seattle) can't change an HD they have to send it for repair (???) and 2 days after dropping the MBP at the store it is awaiting shipment to the repair station????
It's a good thing I am a Procare member, I wonder how long it would take otherwise...?
I talked to the store twice about an estimated time for the repair, twice I had to remind them I was a Procare member (they did not know....), .
Is there anybody aside from the local store I could contact about this? can't find a number for customer service.
Thanks
F

Sorry, I really don't know what HD I had in the MBP. How can I find out?
I just read a post :
http://discussions.apple.com/thread.jspa?threadID=1234166&start=100&tstart=0
This is pretty much the noise I have been hearing for about 4 weeks before the drive failed.
F

Help!! Data missing after sending it in for repairs.

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