Help-Dead spots on my Screen

My iphone is experiencing dead spots on the top portion of my screen. My dilema is that I bought this iphone and move to Canada this year, now i am worried that my phone will not be covered by warranty. Can anyone please give me some suggestion or help?

Those are dead pixels. Take the phone to an apple store and set up an appointment with a genius bar member. They will most likely give you a replacement phone. The dead pixel is hardware issue and cannot be cured by software

Similar Messages

Dead spots on touch screen, but only when using text or safari

For some reason my phone has dead spots, which CHANGE although one thing is consistent. I cannot press "send" on a message unless I am replying to a text straight away. I cannot initiate and then send.
What is stranger, is that if i pull up the SAME keyboard on the facebook app, it works perfectly.
So far i have tried recalibrating, resetting and restoring the phone to no effect. If has not been in water (unless splashed unbeknowns to me)
Has anyone had a similar issue and how did they fix it? My iphone is 3rd gen so no warranty but was in perfect working order until yesterday.

I can certainly understand your frustration. I have not heard of any other cellphone or PDA manufacturer that gives out free loaners while their equipment is being replaced. Although I have certainly heard about this practice in BMW and Mercedes dealerships, the cellphone/PDA industry is a little different.
I am surprised they had never heard of the problem, which probably means they have never visited this forum. I have read many posts regarding this problem, and if a reset/restore doesnt do the trick, it has always required repair or replacement.
Its the same with a Treo or a Motorola Q or a Blackberry. It is not reasonable to expect the manufacturer (Palm, Motorola, etc) to provide free loaners. The cost for this "free" service would inevitably have to be passed on to all buyers. I have a cheapy GSM phone in a drawer I use to stick my SIM card in when I don't want to use my iPhone, or in the event I have to send it in for repair. Having that alternative is my responsibility, not Apple's.
Now that I think of it, Palm doesnt even rent loaners. I would have been stuck with NOTHING had my Treo required service. At least Apple gives me a better choice.
That's another spin on it.

My Iphone 3GS has dead spots

Hi i bought my iphone of ebay around a year or so ago it's well out of wareenty but suddenly i got some dead spots on my screen in all 4 corners, It was weird as it was working fine earlier. So i done some digging about and found it's probably a hardware problem and that some people even tho it was out of wareanty had their phone replaced due to it being a known problem so am wondering if i took it into an Apple store would it be replaced or would i have to pay for a repair or even a new phone?
I know the 3gs is only now made in 8gb if they even still do that anymore but i have the 16gb but would happily take an 8gb if offered (i doubt it tho) but anyone got any idea what i should do? got really nothing to lose by asking but would like other opinions.

Well i'm in the UK and in most cases people have said the problem isn't fixable and they u=just recieved a knew phone i know its a long shot but might be worth a try, but i'm still to try a factory reset as i recently upgraded to IOS 6.1.3

Dead Spot-Top of the Screen (With: Maps - Stocks - Clock - Safari - iPod)

Dead Spot-Top of the Screen
I see some problems with the bottom of the screen but here the problem is with the top of the screen.
I can't use some part of this Applications, I don't know why, I already reset and restore the iPhone some times, and there is no change.
Maps - I can't type any direction on the search field.
Stocks - I can't select the first stock on the list.
Clock - World Clock - Edit - I can't select the Done button.
Safari - When the Phone is horizontal I can't select the Add Bookmark or the Back button.
iPod - When the Phone is horizontal I can't select the play button.
Please let me know how can I fixed or how can I change my iPhone, I'm working in McAllen Texas and the only Apple Store near to here is the one that is in San Antonio, so its like 3 hours driving, what can I do?

If they try and make u pay for a loaner phone, be insistant that they give u one free of charge! I had to send mine in for repairs, but talked them out of the $30 loaner phone fee..only makes sense that we shouldn't have to pay! cheers

My iPhone 3GS has dead spots on the left side of the screen, does anyone know how this problem has started or how I can fix this?

Over the past couple of months, my iPhone 3GS has had dead spots on the left side of the screen, preventing me from using the r, d and x keys, the number 4 and the semi colon and comma keys. Does anybody have any ideas on why this has happened or any ideas that I'll be able to fix this problem?
Just a note; I can't put my phone to sleep or turn off as my lock button isn't working, so I'm using the AssistiveTouch settings.
Thanks.

hannahhfoskett wrote:
I would gladly upgrade to the next model if my contract was due!
This has no impact on the ability to purchase a new iPhone... it simply means that the newer one will not be at a fully subsidized price.
You could always take it to Apple and do an Out of Warranty exchange (I'm assuming the device is out of warranty) for $149 US.

Ipod touch Screen Dead Spots? (*Video Included)

I have a 16 Gig 1G ipod touch .. my problem is that my touch screen has glitchy/ dead spots my whole top row of the keyboard will not work to my touch anymore unless i stit there and tap the letter P or any top letter for 1 min. i can not reorganize my bottom row or feature row on the wiggle feature . everything else works fine but also some times when i scroll the scroll is a little glitchy and might select something i did not choose. NOTE: i have restored my ipod and upgraded to 3.0.. still the problem exist. i noticed after i pluged my ipod into a sound dock stero the day after. VIDEO
http://www.youtube.com/watch?v=aAsfg6x_4Rg
Message was edited by: Symonds2309

trust me i reste it multiple time.. and finally restored it a couple weeks ago but nothing my whole top line of my keyboard is dead and wont type..

Iphone LCD screen dead spot

Hey I have an iphone that I got from a friend as a gift never activated it but it seem as though it has dead spots how do I replace the LCD screen and will apple take it back. I don't know, I had it for a while without even looking at because to be honest I liked my blackberry. So how do I go about getting this fix; do I have to pay extra to get this fix or is it unfixable. I don't have a reciept and my friend didn't keep it. So should I bother with this phone because I'm not going to activate or bother signing up for a plan if this thing isn't going to work.

I've had my iPhone since August with no problems. I love it. Just this morning the very bottom part of the touch screen became unresponsive. The rest of the screen is fine. It's like the sensor in just that part of the screen has gone dead for some reason. Of course this also happens to be the part of the screen where you "slide" to answer a call, and also access the phone, mail, safari, and iPod icons. Also the "slide" to unlock the phone is located in this area. Basically this malfunction has rendered my iPhone unusable. I have turned it off and on, and also reset and restored it through iTunes. None of that works. It appears to be a hardware issue and not software. I wonder if this is a problem that will occur widespread in iPhones after several months use, or if my problem is somewhat isolated?
I'm frustrated as EVERYTHING is on my iPhone. I have an appointment tomorrow at the Genius Bar to have it checked out. Thank goodness I'm near an Apple store or I would be even more frustrated. I also have everything updated and saved on iTunes so it will be easy to personlize my iPhone again once the problem is fixed.
Ernie

HELP: iPhone 6 Keyboard/Touch Screen Not Working

Hello.
I recently acquired to an iPhone 6, which has been working properly for the last two weeks. Today, my keyboard/touch screen stopped working properly. When I am typing in iMessage, or trying to compose an email, enter a URL, or anything else that requires my touch keyboard, my "123" button that switches to numbers, punctuation, and special characters does not open. I updated my software to iOS 8.3., which switched to a new and "improved" emoji keyboard, but I did this after my keyboard had already become unresponsive. If I click on the emjoi keyboard icon to switch over, the "ABC" button to swtich back to QWERTY is unresponsive. This is REALLY frustrating! The phone is two weeks old, and I cannot use to for a huge chunk of functionality.
It's not a dead spot on the touch screen. When I am not trying to access the keyboard, that little bottom left corner works fine to open/use my Phone app.
I really don't want to reset my phone. Any other ideas?
I made a Genius Bar appointment for next Wednesday 4/15, but that seems like an eternity from now.
Please help!

To make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the Touch Screen . If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:
Use iTunes to restore your iOS device to factory settings - Apple Support
Find an Apple Authorized Service Provider
iPhone - Contact Support - Apple Support

How do i fix a dead spot at the bottom of an ipod touch?

I have a dead spot at the bottom of my screen. I can swipe, put my password in, and slide through the home pages. However, I am unable to select either of the original four menu options (Messages, Safari, Settings, or Music). I dont know what to do, it was literally just working until i recorded a video and it gave me a hard time stopping the recording. Ever since then (about 30 minutes ago) The bottom of my screen has been disfunctional.
Please help.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings (if you can)
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

White iphone 4 touchscreen dead spots

Hello Everyone,
I just bought an officially unlocked iphone 4 and there are dead spots on a specific part of the touchscreen. When I try to type in the virtual keyboard, some letters, numbers, and characters do not respond; 'w' and '2' and '/'.
I also tried to move apps around the same positions and they move back as if I removed my finger from the touchscreen.
I tried power off/on, reset holding sleep/wake button with power button for 15 sec, and restored the iphone to its original factory settings. None of those solved the problem .
Anyone facing this problem?? Is there any solution to this problem??
Your help is appreciated..

Solved (for me)
I had exactly the same issue - a portion of the screen on my 3G was unresponsive (the lower row of icons on the home screen) but seemed OK in SMS and Safari.
I tried backing up and restoring to no avail and was all set to book a date with the Genius bar... but guess what? I went to the movies last night and switched off my phone for at least 2 hours. When I switched it back on everything worked perfectly!

Problem with Wi-Fi (dead spot) on my computer

There 1 room at my university where I have constant problem with Wi-Fi. All the other people do not experience that problem.
Besides that, Wi-Fi works just fine. Just this room.
1. What can cause this dead spot (only for me)?
2. Is there anything I can buy, like AirPort Express, which could solve my problem?
I'm including screen shots of my setting below.
Thank you for the help.
Best,
Ranahim
Specs:
MBP with Retina
OS X 10.9.2
2.6 GHz Intel Core i7
16 GB 1600 MHz DDR3

Nobody can tell you anything without proper system info or other technical details.
Mylenium

Two black spot in the screen

Hello!
I don't know what to do anymore!
I have a Ipod video 30g. It has only 2 weeks old. I was very happy but now it does not turn on anymore. And there is 2 black spot on the screen. I do not know what to do, and I cannot talk to anyone. This website is very confusing.
Can anyone help me? I am in Brazil Sao Paulo.
Thanks

I would set an appointment up at a local Apple Store and have them find out what it is.
Thanks,
Kevin

Digitizer/Dead spots

i have an iphone it works great in some places but i have a couple of dead spots. the phone,email,safari, and ipod icons dont work at all. since i have these dead spots on the bottom row of the phone and also in the middle of the phone. Would buying a new digitizer make the whole touch screen brand new? or is there any other way to fix this major problem? PLEASE HELP

Hi,
Try the general tips in this article: http://support.apple.com/kb/HT1650#faq5
You can also try restoring the iPhone to rule out software issues. This article: http://docs.info.apple.com/article.html?artnum=305744 will walk you through restoring the iPhone.
If the issue persists the iPhone will need hardware repair. You can get the iPhone repaired or replaced by making a reservation to have a Genius at a local Apple retail store take a look at it or calling AppleCare.
http://www.apple.com/retail/geniusbar/
U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
If the iPhone warranty or AppleCare Protection plan has expired, the iPhone can be repaired for a Out-of-Warranty Repair Service fee listed here: http://www.apple.com/support/iphone/service/faq/#warranty7
-Jason

G400s a white spot on lcd screen

dear lenovo,
please help me...
I recently bought a laptop in one day, and then I found a white spot on lcd screen.
Given these conditions if I could get a replacement with a new laptop?
Or do I just get a replacement just in the troubled lcd and how long the problem can be solved?
Please help to related parties to help the handling of the issues mentioned above.
Thank you for your attention.
model : G400s
serial : CBxxxxxxxx
machine waranty status: 2014-06-05
problem description : a white spot on lcd screen
buy date : sept18'2013
trouble date : sept19'2013
region: surabaya, east java-indonesia.
Moderator Note; s/n edited for member's own protection

Ardha,
Welcome to the forum. White spots on the LCD, typically a bright white spot most clearly seen against a white background like the forum, or google home page, is caused by pressure damage - pressure applied to back of the LCD panel.
Since you indicated that you have only had the system 1 day, unless you are aware of something that happened while in your care, I can only guess that the damage was done during transport or manufacturing. I would recommend you contact your point of purchase and ask to exchange the unit. I would also try to power up and inspect the new system immediately to make sure all is well.
Please also see my PM - I would like you to take a pic of the spot and email to me if possible. While random things happen, I'd like us to take a look at this.
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Dead Pixel , or uneven screen brightness test

Hello
I will get my new Imac monday.
Could you please tell me how can I check the screen for dead pixels or uneven screen brightness issues?
Thank you fpor your help
Please when you explain, take in consideration that I never used a mac before,
I am a switcher
Many thx

Normally you will see any stuck (colored) or dead (black) pixels right from the get go. Many times stuck pixels will unstick over time or by running pixel fixers.
example: http://www.jscreenfix.com/basic.php
In the unlikely event that you have any dead pixels, contact Apple, your local Apple Store or Apple Service Provider there really good about making things right.
All computer displays will exhibit some sort of unevenness and or back light leakage, but most folks don't notice or worry about it. Unevenness can be seen using a solid light gray or light blue back ground and backlight leakage can be checked using a black screen.
+Just slap up your favorite photo's or wallpapers on the desktop and move on.+
Dennis

Help-Dead spots on my Screen

Similar Messages

Maybe you are looking for