Help desk number

I need a help desk number. I have to update some government signature files and I with no headings in this package I cannot see how to call up my digital signature that is file on Firefox.
Where are my headings. How do I get to the menu bar that had the headings that you can go to things you need. I cannot even shut down Firefox without doing a CTRL ALT DELETE and stop the task manager.

Hi Sean,
Please refer to the following links:
http://forums.adobe.com/message/5664019#5664019
http://forums.adobe.com/thread/1033289?start=0&tstart=0
Regards,
Aish

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