Help, device must be in vtr mode when device control is enabled

I am trying to capture with a Panasonic gs120
I have one tape that I shot on this camera and I can capture perfectly, however another tape from another camera, one that shoots 24 fps, i cannot capture.
I have tried changing all my settings and changing the frame rate to 24, however i can only get the video to capture if i put it as an uncontrollable device and therefore i have no timecode.
any suggestions, i would really like to be able to capture tc as well.
is there a way to interpret footage before you capture in case you dont know what the frame rate is? how do you find the right setting withotu changing every single one of them?
thanks
Jana

Do you have access to the camcorder the footage was shot on? Or a DV VCR, rather than a DV camcorder?
You see, when that camcorder shot those clips, it recorded 30 frames (29.97), but inserts flags in the metadata indicating that it was shot with 24P (or 24PA) pulldown.
Many DV camcorders cannot read the 24P or 24PA flags, but most DV VCRs can. And the camcorder that shot the clips, or the same make and model, also can.
There could still be a problem with the recording, but you can't know that until you're tried capturing with a device that can read the flags.

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