Help diagnose a blocked site

Hi.
I'm trying to put a weather widget on our intranet site and for people in our "Restricted Internet" group we have a URL category list called "Allowed Domains". Basically I put the domain in .accuweather.com and I still cannot get this widget to load for a test user in the ldap group "Restricted Internet".
So the next step I did was go to Web Tracking and look up the user name, website and blocked for the transaction type. For some reason there are two results which contradict each other.
In the Disposition column it says Block - AVC, however in the Website column it correctly shows URL CATEGORY: Allowed Domains. This is a contradiction because if it is an "allowed domain" it should not be blocked. Any idea why this site would possibly be blocked? I did have the weather.com widget on our intranet site and that worked fine, however the accuweather widget shows a little more information.
Here is a clip from the Website column in Web Tracking:
http://netwx.accuweather.com/netWx-V212.swf?zipcode=19464&customtheme=&theme=blue&metric=0&target=_self&lang=eng&url=&video=&category=&logo=1&tStyle=whteYell&partner=netweather&myspace=0
(3)
CONTENT TYPE: application/x-shockwave-flash
URL CATEGORY: Allowed Domains
DESTINATION IP: 207.242.93.89
DETAILS: Restricted_Internet "Access". WBRS: 5.3.
RELATED TRANSACTIONShttp://vortex.accuweather.com/adc2010/images/animated-overlays/cloudy.swfhttp://vortex.accuweather.com/adc2010/images/animated-overlays/cloudy.swf
http://netwx.accuweather.com/netWx-V212.swf?zipcode=19464&customtheme=&theme=blue&metric=0&target=_self&lang=eng&url=&video=&category=&logo=1&tStyle=whteYell&partner=netweather&myspace=0
CONTENT TYPE: application/x-shockwave-flash
URL CATEGORY: Allowed Domains
DESTINATION IP: 207.242.93.89
DETAILS: Restricted_Internet "Access". WBRS: 5.3.

Good call on the Flash Video.
I SSH to the Ironport and played around with grep. Found this, which looks to be flash video. Oddly I didn't even think of it as flash video, as myself (in the very unrestricted IT group) can see the weather widget and there's obviously no video. However one of the pages calls an swf from another server... it must be the way they dynamically draw the sun or clouds in the forcast.
test@Windows
" DIRECT/netwx.accuweather.com application/x-shock wave-flash BLOCK_AVC_11-Restricted_Internet-Authenticated_Users-NONE-NONE-NONE-D efaultGroup ","-","Flash Video","Media","-","-",144.43,0,-,"-","-"> -
1308254622.019 307 10.1.3.126 TCP_DENIED/403 5344 GET
http://netwx.accuweather.c
om/netWx-V212.swf?zipcode=19464&customtheme=&theme=blue&metric=0&target=_self&la ng=eng&url=&video=&category=&logo=1&tStyle=whteYell&partner=netweather&myspace=0 "DIAMONDCU\test@Windows" DIRECT/netwx.accuweather.com application/x-shock wave-flash BLOCK_AVC_11-Restricted_Internet-Authenticated_Users-NONE-NONE-NONE-D efaultGroup -

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Help diagnosing connection to sites on particular ...

Hi,
Since about the 26th of May my connection to sites hosted on a particular server has been incredibly slow and sometimes non-existant. I've been tearing my hair out, as it seems impossible to get BT to do anything about it that is outside their script of "check your wiring", etc.
This problem shows on my PC and a laptop in the same house. I have seen the owner of the sites load them up on his own premises, and they load quickly. Additionally, I've had BT "technical support" load them up to try to prove to them that the web server is not the problem, and they load very quickly.
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C:\Users\Administrator>pathping www.leadgenerators.co.uk
Tracing route to www.leadgenerators.co.uk [81.21.78.212]
over a maximum of 30 hops:
0 Camelot.home [192.168.1.64]
1 api.home [192.168.1.254]
2 217.32.141.132
3 217.32.141.174
4 213.120.161.58
5 217.41.222.58
6 217.41.222.182
7 acc2-10GigE-0-0-0-5.bm.21cn-ipp.bt.net [109.159.248.202]
8 core2-te0-2-5-0.ealing.ukcore.bt.net [109.159.248.130]
9 transit1-xe1-1-0.ealing.ukcore.bt.net [62.6.200.138]
10 t2c3-xe-9-1-0.uk-eal.eu.bt.net [166.49.168.21]
11 ethernet10-4.ar9.lon3.gblx.net [204.245.36.177]
12 WEBFUSION-LTD.TenGigabitEthernet14-1.ar9.LON3.gblx.net [208.178.246.254]
13 109.104.95.114
14 ds5989.dedicated.turbodns.co.uk [81.21.78.212]
Computing statistics for 350 seconds...
            Source to Here   This Node/Link
Hop RTT    Lost/Sent = Pct Lost/Sent = Pct Address
0                                           Camelot.home [192.168.1.64]
                                0/ 100 = 0%   |
1    0ms     0/ 100 = 0%     0/ 100 = 0% api.home [192.168.1.254]
                                0/ 100 = 0%   |
2   40ms     0/ 100 = 0%     0/ 100 = 0% 217.32.141.132
                                0/ 100 = 0%   |
3   41ms     0/ 100 = 0%     0/ 100 = 0% 217.32.141.174
                                0/ 100 = 0%   |
4   38ms     0/ 100 = 0%     0/ 100 = 0% 213.120.161.58
                                0/ 100 = 0%   |
5 ---     100/ 100 =100%   100/ 100 =100% 217.41.222.58
                                0/ 100 = 0%   |
6   32ms     0/ 100 = 0%     0/ 100 = 0% 217.41.222.182
                                0/ 100 = 0%   |
7   31ms     0/ 100 = 0%     0/ 100 = 0% acc2-10GigE-0-0-0-5.bm.21cn-ipp.bt.net [109.159.248.202]
                                0/ 100 = 0%   |
8   37ms     0/ 100 = 0%     0/ 100 = 0% core2-te0-2-5-0.ealing.ukcore.bt.net [109.159.248.130]
                                0/ 100 = 0%   |
9   31ms     7/ 100 = 7%     7/ 100 = 7% transit1-xe1-1-0.ealing.ukcore.bt.net [62.6.200.138]
                                0/ 100 = 0%   |
10   32ms     0/ 100 = 0%     0/ 100 = 0% t2c3-xe-9-1-0.uk-eal.eu.bt.net [166.49.168.21]
                                0/ 100 = 0%   |
11 ---     100/ 100 =100%   100/ 100 =100% ethernet10-4.ar9.lon3.gblx.net [204.245.36.177]
                                0/ 100 = 0%   |
12   33ms     0/ 100 = 0%     0/ 100 = 0% WEBFUSION-LTD.TenGigabitEthernet14-1.ar9.LON3.gblx.net [208.178.246.254]
                                0/ 100 = 0%   |
13   38ms     0/ 100 = 0%     0/ 100 = 0% 109.104.95.114
                                0/ 100 = 0%   |
14   35ms     0/ 100 = 0%     0/ 100 = 0% ds5989.dedicated.turbodns.co.uk [8
1.21.78.212]
Trace complete.
C:\Users\Administrator>
...yet I'm not convinced that this reveals much, as I get 100% loss figures on the BBC web site as well, and that loads instantly...
Would anyone like the challenge of assisting me to diagnose this further? I've come to the realisation that BT aren't going to do it, so I'm going to have to personally find out exactly what the problem is, and then try to contact the exact person who will have to do the work to fix it. It's either that, or move back to Sky...
Many thanks in advance.
LR
Solved!
Go to Solution.

Hi CharlieF,
I'm using Windows 7 where Telnet is not enabled by default, and I'm having problems enabling at the moment, so used Putty instead. Here's the output, which was instantaneous:
GET / HTTP/1.1
Host: www.leadgenerators.co.uk
HTTP/1.1 400 Bad Request
Date: Sun, 05 Jun 2011 18:40:04 GMT
Server: Apache/2.0.55 (Ubuntu) mod_ssl/2.0.55 OpenSSL/0.9.8a
Vary: accept-language,accept-charset
Accept-Ranges: bytes
Connection: close
Content-Type: text/html; charset=iso-8859-1
Content-Language: en
Expires: Sun, 05 Jun 2011 18:40:04 GMT
<?xml version="1.0" encoding="ISO-8859-1"?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en">
<head>
<title>Bad request!</title>
<link rev="made" href="mailto:%5bno%20address%20given%5d" />
<style type="text/css"><![CDATA[/*></style>
</head>
<body>
<h1>Bad request!</h1>
<p>
Your browser (or proxy) sent a request that
this server could not understand.
</p>
<p>
If you think this is a server error, please contact
the <a href="mailto:%5bno%20address%20given%5d">webmaster</a>.
</p>
<h2>Error 400</h2>
<address>
<a href="/">www.leadgenerators.co.uk</a><br />
<span>Sun Jun 5 19:40:04 2011<br />
Apache/2.0.55 (Ubuntu) mod_ssl/2.0.55 OpenSSL/0.9.8a</span>
</address>
</body>
</html>
...but sadly, I think this is an issue with Putty, because the same happens if I try and grab the BBC site!
Grrr.
LR

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