HELP...Distiller works with all apps including office2007 with the exeption of publisher 2007
I have adobe 4.0
It worked with all apps before the office upgrade.
Now it works with everything except publisher 2007.
I don't get any error. The entire print box is grayed out.
Not sure. How are you trying to print? You may have to remind us what some of the options are. I have 4 versions of Acrobat installed on different machines, but not back to AA4. I might actually have access to that on another machine if needed, but don't have Office2007 on that machine. The combination is a bit strange and we might have to guess.
When you say it works, I am assuming you have the Acrobat Distiller printer (or what ever the printer was) listed and you print to that. If not, please explain exactly what you are doing. There are too many options, particularly back when a lot of folks use PDF Writer rather than the Acrobat Distiller printer that is preferred.
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http://www.dslreports.com/faq/13600
^^
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Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics
Name Firefox
Version 33.0.1
Update History
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Profile Folder
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Multiprocess Windows 0/1
Crash Reports for the Last 3 Days
Report ID Submitted
All Crash Reports
Extensions
Name Version Enabled ID
Adblock Plus 2.6.5 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Adblock Plus Pop-up Addon 0.9.2 true [email protected]
Skype Click to Call 7.3.16540.9015 true {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Trend Micro BEP Firefox Extension 8.0.0.1173 true [email protected]
Trend Micro NSC Firefox Extension 6.8.0.1120 true {22C7F6C6-8D67-4534-92B5-529A0EC09405}
Trend Micro Toolbar 7.0.0.1243 true {22181a4d-af90-4ca3-a569-faed9118d6bc}
Graphics
Adapter Description Intel(R) HD Graphics
Adapter Drivers igdumd64 igd10umd64 igdumdx32 igd10umd32
Adapter RAM Unknown
Device ID 0x0046
Direct2D Enabled true
DirectWrite Enabled true (6.2.9200.16571)
Driver Date 1-30-2013
Driver Version 8.15.10.2993
GPU #2 Active false
GPU Accelerated Windows 1/1 Direct3D 11 (OMTC)
Vendor ID 0x8086
WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote true
AzureCanvasBackend direct2d
AzureContentBackend direct2d
AzureFallbackCanvasBackend cairo
AzureSkiaAccelerated 0
Important Modified Preferences
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browser.cache.disk.capacity 358400
browser.cache.disk.smart_size_cached_value 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.frecency_experiment 1
browser.places.smartBookmarksVersion 7
browser.sessionstore.upgradeBackup.latestBuildID 20141023194920
browser.startup.homepage www.google.com
browser.startup.homepage_override.buildID 20141023194920
browser.startup.homepage_override.mstone 33.0.1
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extensions.lastAppVersion 33.0.1
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network.cookie.prefsMigrated true
places.database.lastMaintenance 1414404204
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plugin.state.npmedia 0
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print.printer_Canon_MG2100_series_Printer.print_oddpages true
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print.printer_Canon_MG2100_series_Printer.print_scaling 1.00
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Making sure everything is allowed through firewall
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Doublechecking before proceeding ... what's the precise text of that message, please? (There's a couple of different ones I can think of that you might be getting.) -
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