Help downloading an e-book to adobe digital editions

I have a book for my college course I purchased through academic pub.  The site required me to download Adobe Digital Editions, which i did.  However, when I click to download the book, I get a message that says "Adobe Reader could not open 'URLLink(10).acsm' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded".

Modern kobo books should just use regular Adobe DRM and be readable on compatible ereaders that are authorized to the correct Adobe ID.
I understand older kobo book had different DRM: but I wouldn't expect those to
When Adobe DRM book information say 'no copying', that generally means no copying outside those Adobe DRM limitations.
You should be able to copy within the restrictions.  You can double-check that with the sellers (Kobo).
Just double-checking
the pocket book is Adobe DRM compatible?
that you have authorized your pocket book with your current Adobe ID?
menu/Help/Authorize Device when plugged into ADE:  Library/Authorize Device if using the older more reliable ADE 1.7.2
If the pocket book is already authorized but to a different ID, you will need to deauthorize it first, ctrl-shift-E to ADE with device plugged in (or cmd-shift-E on Mac).
Be aware that will lose the ability to read DRM books authorized with the previous ID.

Similar Messages

  • Windows vista system, continuously trying to download a DRM file in Adobe Digital Editions application shows "Error check activation". I have authorized the Fire Wall and still the same.

    windows vista system, continuously trying to download a DRM file in Adobe Digital Editions application shows "Error check activation". I have authorized the Fire Wall and still the same.

    Since Re-activation as suggested by the link above is not working for you, Can you please confirm the following:
    The OperatorURL is reachable. ( you can find the operatorURL from the acsm file by opening it in notepad,etc)
    And Book is still available on the book-store for purchase.
    (If any of first two are not available, you might have to talk to distributor for next action item to get the book. Since you will have record of purchasing the book, (in my opinion) they should provide you the new token for downloading the book)
    And please confirm this that you used the same userID for downloading that you used when you first fulfilled/downloaded the book.
    (If it is the case, then you have to use the correct userID)
    I hope it helps.

  • When I open a book in Adobe Digital Editions, I get the following error: Error getting License. License Server Communication Problem: E_ADEPT_DOCUMENT_TYPE_UNKNOWN:

    Hi, I bought an e-book in PDF format that uses Adobe DRM.  I've created an account on adobe.com and tried downloading the book in Adobe Digital Editions on the Mac (as well as the bookstore's e-reader--logged into my Adobe account--on an Android device). 
    It tries to download the book but get's the following error:
    Error getting License. License Server Communication Problem:
    E_ADEPT_DOCUMENT_TYPE_UNKNOWN:
    Has anyone come across this?  Any guidance would be most appreciated!
    Thanks!
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    Please refer to the KB article, Public Knowledge Base

  • As this is an adobe DRM protected book you will need to import the book with adobe digital editions to open this book. I USED ADOBE DIGITAL EDITIONS TO UP LOAD THE BOOK TO MY TABLET. HELLP

    as this is an adobe DRM protected book you will need to import the book with adobe digital editions to open this book. I USED ADOBE DIGITAL EDITIONS TO UP LOAD THE BOOK TO MY TABLET. HELLP

    To attempt a new chat session...
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    http://helpx.adobe.com/x-productkb/global/service1.html

  • Issue on copyng an e-book from adobe digital editions 2.0 to my pocket book

    The issue is the impossibility to copy an e-book from adobe digital editions 2.0 to my pocket book. In particular, it appears a pop-up with an attention signal in which is written "impossible to write the destination file". How could I solve that issue?
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    Mario

    Modern kobo books should just use regular Adobe DRM and be readable on compatible ereaders that are authorized to the correct Adobe ID.
    I understand older kobo book had different DRM: but I wouldn't expect those to
    When Adobe DRM book information say 'no copying', that generally means no copying outside those Adobe DRM limitations.
    You should be able to copy within the restrictions.  You can double-check that with the sellers (Kobo).
    Just double-checking
    the pocket book is Adobe DRM compatible?
    that you have authorized your pocket book with your current Adobe ID?
    menu/Help/Authorize Device when plugged into ADE:  Library/Authorize Device if using the older more reliable ADE 1.7.2
    If the pocket book is already authorized but to a different ID, you will need to deauthorize it first, ctrl-shift-E to ADE with device plugged in (or cmd-shift-E on Mac).
    Be aware that will lose the ability to read DRM books authorized with the previous ID.

  • How do I return an e-library book on adobe digital editions?

    How do I return an e-library book on adobe digital editions?

    You should ask in the Digital Editions forum,
    http://forums.adobe.com/community/adobe_digital_editions
    This is the Reader one.

  • Good Morning, I am having issue downloading ebook. Getting message "Adobe digital edition 4.0 has stopped working" with problem event name : APPCRASH. Any ideas how to fix this?

    Good Morning, I am having issue downloading ebook. Getting message "Adobe digital edition 4.0 has stopped working" with problem event name : APPCRASH. Any ideas how to fix this?

    Do you have the most  current dirver for the printer?

  • Can I read Amazon Kindle E-Books on Adobe  Digital Editions?

    I would like to read books that I buy from the Amazon Kindle E-book store. Do you know if I could read Amazon Kindle E-books on Adobe Digital Editions?

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  • New to program.  How do I transfer a book in Adobe Digital Editions to my BlackBerry Playbook?

    I'm new to this.  How do I transfer a book in Adobe Digital Editions to my BlackBerry Playbook?  Please help

    Try the forum for Adobe Digital Editions.

  • Using Windows 8.5 why can't I download a book from Adobe Digital Editions to my nook?

    Error message "NO PERMISSION TO COPY THE BOOK"I have Windows 8.5 and am trying to download a book to my nook. Why can't I download the book to my nook using Adobe Digital Edition?

    That is the problem that I am having as well.  Tried to authorize my computer, but it would not accept the serial #  ??

  • Why can't I find a downloaded epub book in Adobe Digital Edition

    Why can't I find a downloaded epub book in Adobe Digital Edition

    Remove "Kaspersky Security" by following the instructions on this page. If you have a different version of the product, the procedure may be different. The product includes a Safari extension that may not be removed by the uninstaller.
    Back up all data before making any changes.

  • Can no longer see my purchased books in Adobe Digital Edition software

    Because my purchased books are no longer listed on my Adobe Digital Edition software, they can no longer be downloaded into my E-Reader (due to Rights protection).  I do not understand why they disappeared from the Purchased list.  I would like Adobe to Re-install into my purchased list all my purchased books.  Would like some help with that.

    Very nice device the PRS-350, my wife and I both have them.
    Not exactly sure how much you have updated, so some of these comments may not be to the point ....
    Copying to the Sony should have worked as long as it is still registered with the ID used when you bought the books.
    Maybe the Sony lost its registration when you did Sony updates, and you need to reregister it?
    Nothing will work with a different ID; you can change the email address assocated with the old ID,
    but can't read books with a device registered with a different ID or transer them to a new ID.
    Probably when you updated your software ADE lost its repository.
    Adobe does not remember your books in any 'cloud' associated with your ID,
    the ID is just used to unlock the files you still have that are associated with the ID.
    Try opening the books on the USB on ADE (ctrl-O, menu/File/Add to Library).
    They should then appear again in the ADE library and you should be able to copy to the Sony (assuming registrations all correct).
    Or, if you want the books always available on the computer even without the USB,
    copy from USB to computer, then use ADE to open the copies on the computer.
    If ADE won't read the books either it is probably not correctly registered (with the original ID).
    One possibility is that ADE got confused about registration when you reinstalled (it often does).
    See ***1 note at end.
    Also, there is a bug in ADE2.0/2.0.1 that means they Sony devices won't work with library books on that ADE release.
    If you want to use library books, use the older more reliable version of ADE.
    See ***2.
    Good luck.
    ****1
    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
    Uninstalling and reinstalling does not help.
    Unfortunately, it often then gives misleading error messages about what is wrong.
    A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
    This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
    Restart ADE, and then reauthorize with your (old) Adobe ID.
    In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0
    ****2
    There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.
    (You can have them both installed at once if you like.)
    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

  • Using windows vista with two users and I can only open books with adobe digital editions on one account?

    using windows vista with two users and I can only open books with adobe digital edition

    You must authorize the second computer with the same Adobe ID.
    There are sometimes issues with this registration: if you have them ....
    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
    Uninstalling and reinstalling does not help.
    Unfortunately, it often then gives misleading error messages about what is wrong.
    A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
    This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
    Restart ADE, and then reauthorize with your (old) Adobe ID.

  • How can i see my e-book in Adobe digital editions?

    i already downloaded the Adobe digital editions but when i get to the part that i have to authorize this message shows up:
    "Error del servidor de activación"
    please help me!

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • Help! Getting a message:  Your adobe digital edition 2.0 has stopped working.

    Need help.  My Adobe Digital Edition 2.0 has a message saying that it has "stopped working".  How do I correct this problem?

    Have you checked what it says in http://helpx.adobe.com/digital-editions/kb/installing-digital-editions-20-windows.html ?
    I think this is more about installation than running after installing, but ...???
    I reverted to 1.7.2 because of other issues with v2.0; it has lots of bugs.
    Did you want to use 2.0 because it is the latest, or is there some new feature in it you really want to use?

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