Help downloading itunes, help downloading itunes
Hi... I can't download iTunes to my 2 year old H-P Pavilion (WIN 7). It just goes to the thank you page.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
Similar Messages
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Can't download audiobook that I purchased onto my ipad. any help would be greatly appreciated
See here: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
B-rock -
I am trying to download iTunes on my new desktop computer (Windows 7, 64 bit). It starts installing, and then stops with the message- "The System Administrator has set policies to prevent this installation." This is a stand alone computer and I am the sole user. Please help.
This is a Microsoft Windows Issue.
From a MS Support Engineer:
"Hi,
· Is the computer on a domain?
· Is the issue isolated to only this software or you get the same error message with other software’s as well?
Try the steps below and check if it helps.
Step 1:
Run the software setup file as an administrator and check if it helps.
a. Right click on the setup file of the software that you are trying to install.
b. Select “Run as administrator”.
Step 2:
Temporarily disable the antivirus software running on the computer and check if you are able to install the software.
Disable antivirus software
Warning:
Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
Step 3:
a. Click Start, type "Local Security Policy" (without quotes) and press enter.
b. Click on Software Restriction Policies.
c. In the right pane, double click on the "enforcement".
d. Select “All users except local administrators”.
e. Click Ok and restart the computer and check if the issue is fixed." -
Hi. My itunes library is in current 10.5.2 but my old ipod touch 4th or 3rd gen is not updating at all its still in current 4.2 and there is some apps i cant download that requires a 4.3 update but in my itunes it wont. Please help!
Are you sure you have a 4g/3g iPod? If you don't have a camera, it's definitely not 4G. If it has no camera and is 8 or 16 Gb it is a 2G and can't go beyond 4.2.1.
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I cannot download my old itunes library to my new ipod - please help!!!!
Unfortunately in August 2006 someone nicked my Ipod mini - thanks! So my insurance co. replaced it with an ipod nano. I've installed the new software disk that came with my ipod nano and hooked up with the old itunes library to my new ipod nano. Simple huh? Not likely. It says I have too many tunes in my itunes library to download to my new ipod. However the mini and nano are both the same size -4G so why now is it telling my I have too many songs to download to my ipod nano? I have even deselected some from the library but no luck. My old ipod mini was not full to capacity anyway? any ideas?
It could be that my current pc is not logged to the internet - AOL fault currently being sorted but surely that should not stop me updating my ipod? The tunes are in the library the new 4g ipod (allbeit a nano and not a mini as was) is connected yet the **** thing says I have too many tunes selcted to download WHEN I KNOW I DONT! Help......... please does anyone have a clue where i'm going wrong its driving my nuts!Why not? What happens when you try?
Is the content selected to sync? -
Help needed,
I am getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem , and i triyed it but still I cannot login I to my itune account. Same message keeping. Popping up, this problem started supricly today.Take a look at the instructions here.
http://www.technogal.net/2012/03/this-is-not-test-user-account-please.html -
my ipad can not continue to download ios 6.1.2 because of connection problem and it is stuck in connect to itunes image, i cant open it anymore..what should i do? help plz
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
I'm so frustrated and in desperate need of help, I don't know what else to do! Certain apps such as Tumblr (I've previously had the Tumblr app on my phone) and Vine will NOT dowload on my phone. I've tried deleting all apps from both my iPhone and iTunes, I've tried restoring my phone then backing it up, I've tried downloading the app from iTunes while my phone is plugged into my computer, etc. When I search the apps in the app store they show up but the 'FREE' button is white and unclickable, it's very frustrating. When I download it from iTunes while my phone is plugged in I can watch it download, but when it's done it immediately dissapears from the screen and from my phone. When I plug my phone into iTunes it say I have the Tumblr and Vine apps, but I assure you, I do not. I have deleted and tried to add them so many times but it never works. SOMEONE PLEASE HELP!!!
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
I have recently upgraded the new Apple software and now when I purchased new songs they show up in my tunes library However, I cannot transfer or download them to my iPod shuffle...any help is appreciated..my son is having the same problem downloading to his iPhone 4.
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes. -
Hello everyone,my names Charlotte and I was wondering if someone could help me with my iPod not syncing to my iTunes properly.
Okay well basically,a while ago my laptop caught a virus and in the end I ended up having to reboot the whole thing.
(My OS is Windows 7 Ultimate)
However,because of this,it meant I had to download iTunes again, and so I did.
(I have the latest iTunes and iPod Touch version downloaded)
Then I found a way how to sync all my music from my iPod touch (not the 4th gen) to my laptop, so I did and put all my music and more (from albums I haven't downloaded yet e.t.c) onto my newly downloaded iTunes.
But anyway,back to the original topic. Because of downloading iTunes again and rebooting my laptop, my iPod Touch wont sync to my new iTunes and I don't know what I can do to fix this?
Another thing I did notice was on the 'Devices' option on the sidebar, it now says 'iPod Touch', instead of 'Charlotte's iPod'.
I'm really stuck on what to do because when my iPod does sync to my iTunes it says 'Syncing iPod Touch (Step 1 of 1)', when usually it should be of 4 steps, like backing up data and transferring purchases e.t.c.
Then it just finishes sync..
One thing I did do was de-authorize it and re-authorize it again as I found online that it worked for some people,.... for me it didn't. To be honest I didn't expect it to work as I thought it was just for anyone trying to hack/take away your music...but it was worth a shot anyway.
But please help!
I really want to put more songs onto my iPod
Many Thanks for reading this,
~CharlotteUpdate: I deleted all my songs in itunes and then put them back on, and then proceded to sync my ipod again which worked! the songs are being put on
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I bought a song on iTunes and it started downloading but then about half way through it seemed to stop downloading so I pressed the square stop button in he middle of the downloading circle so that I could try and restart the download. But when I went back to iTunes, instead of having the cloud and the arrow to let me download the song from the cloud next to it, it said "Play" as if I had already downloaded the song. So I went back to my music library to try and find the song but it's not there and iTunes isn't letting me download it cause it says I already have it. Please help.
http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/
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In the past 6 years I have purchased many books from iTunes. I lost one of them and would like to download it again, however it is not showing up in my purchased screen. All of my music, movies, and shows are showing but none of my books. They do show up in my purchase history, how can I get them back? Help!
Welcome to the Apple Community.
So far as I am aware, books haven't been available for 6 years, so I'm wondering if you mean audiobooks.
Audiobooks are not currently part of the content that can be re-downloaded. -
i downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing.i even restarted my ipod several times but it doesnt seem to work....i tried to delete and re-install the apps but that too doesnt seem to work... and while syncing,the apps are shown in my ipod and after the ipod is synced the apps disappear... dunno wat to do .................please help........
Do you have Restrictions set that prevent adding the apps? (Settings>General>Restrictions).
What happens whenyou tru to download the apps directly to the iPod.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I've been trying to download this song for two days. ITunes says that it downloaded, and that I purchased it, but it will NOT appear in my music. The weird thing is that I bought two songs simultaneously and the first one successfully appeared and I can listen to it. Totally fine. However, the second one will finish downloading, then disappear. I bought the same song two more times off of different albums just to make sure there wasn't a problem there. Nope. Everything with that song title will not show up. Rhapsody in Blue, by the way. I also bought it on my iPod touch just to make sure there, and it successfully downloaded and I can listen to it on my iPod without a problem. Again, it just won't go on my IPHONE. It's frustrating. Any advice or help?!
Hi EFlanders,
Here are some ideas on how to find the lost media:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
This article explains how to transfer purchases from your iPhone to iTunes:
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/ht1296
Cheers!
- Ari -
I purchased two tv shows on my new ATV2, but they do not show up in iTunes on my computer. Was hoping to download to ipad2 for travel. Help!?.
Welcome to the Apple Community.
Have you tried the 'Purchased' option in the top right corner of the Store window in iTunes -
When I try to play music downloaded from itunes on my iPhone 4S it says 'this URL is not found on the server'. This does not happen when I play the same music on my iPad. The music plays fine. The message also comes up when I try and login to iTunes on my iMac. Can anyone help?
I too am having the same issue as the OP.
Your USER AGENT information is Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
Every webserver that receives a request from your browser is able to determine the HTTP USER AGENT information unless it has been removed by some software (e.g. firewall) before the request was trasmitted.
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