Help downloading OS X Mountain Lion from AppStore

I am trying to download the app from the app store.  I made the purchase and the button says "download" but when I click it nothing happens.  Any help is appreciated!

Welcome to the Apple Support Communities
Press Shift key while your Mac is starting to start into safe mode. Then, open App Store > Purchases and try to download OS X again. If it doesn't work, contact with Apple > http://www.apple.com/mac/app-store/contact

Similar Messages

  • I have downloaded OS X Mountain Lion from the App Store. It took two hours to download but now its not running and I have no idea how to make it run!

    I have downloaded OS X Mountain Lion from the App Store. It took two hours to download but now its not running and I have no idea how to make it run!
    Download was complete and I accepted everything and restarted computer but its still running 10.7.5
    Any idea how to get OS X Mountain Lion to run?

    What you donwloaded was the OS installer. You still have to do the installation.
    To get started, double click on the download, then double click again and follow instructions.

  • I've downloaded OS X Mountain Lion from the App store , it still shows download on purchases . I've downloaded multiple time and still shows download.

    I've downloaded OS X Mountain Lion from the App store , it still shows download on purchases . I've downloaded multiple times and still shows download in App store purchasesSoftware is showing OS X 10.8.3 .

    Is this what you see?
    That Download button is telling you it is available for downloading. Since you have paid for it and you are entitled to multiple downloads, that button is correct.

  • Problems downloading and installing mountain lion from the app store

    HI i have purchased the upgrade for mountain lion from snow leopard and everytime i download and install the install wizard informs that he file cannot be verified so may be corrupt. Am i doing anything wrong?

    App store download problems:
    - Sign out of the App Store (in the Store menu)
    - Quit the App Store
    - In Finder - Go>Go to folder...  (or Apple-shift-G)
    - Paste in the following "~/Library/Caches/ "
    - It will take you to a folder.  Delete com.apple.appstore
    - Launch the App Store.  Sign in and then reclick the Mountain Lion buy.  It won't charge you again.
    App Store Error 100
    App Store Error 103
    App Store Support

  • Trouble with downloading os x mountain lion from app store

    Hi! I purchased the new os x mountain lion from app store but I have trouble with downloading it. Its starts the download but constantly stops after few mbs and says an error has occured, check you internet connection. My internet connection is fine, everything else works even downloading other apps. Has anyone an idea how to fix the problem?

    Firewalls and anti-virus software can interfer with iTunes/Mac App Store downloads.

  • Why am I getting a white screen after downloading to OSX Mountain lion from OSX Snow Leopard. What caused this?

    I just upgraded to OSX Mountain Lion from OSX Snow Leopard, thinking this was the thing to do.  I have NEVER had any problems with Snow Leopard, but
    after just a few days after downloading OSX Mountain Lion when I turned the computer on, the screen was white.  Stayed white.  I had to go onto another
    computer to find out what to do.  What caused this and will this happen again?

    Did you see a circle made of light grey hash marks in the center/bottom of the screen?  My iMac is 5 years old and for every update until 10.8.2 I would get the same white screen and the first few times I paniced and thought the machine was broken!  Just let it play out until the desktop comes back up and it should not do it again until you do a system update. 

  • Can't download Mountain Lion from AppStore

    Hello communitie
    Well I keep it short ....
    Bought Mountain Lion in March 2013 with my new iMac27" --> verry happy
    Now I'd like to update my old iMac 24" from OS X 10.6.8 to Mountain Lion, but I can't !!!  --> unhappy
    If I try to load it from App Store, I'll just recieve the message "This product is not available in the Swiss App store at the moment. --> very unhappy
    Going to the apple support site, I'm able to order Mountain Lion for 20.- sFr.  --> angry
    What's wrong here ..... ?
    Thanks for any feedback, I'll go for a beer
    cheers Stefan

    If your new iMac27" shipped with Mountain Lion installed, it is only licensed for that Mac.
    You would need to purchase ML for your old iMac 24", if it is capable of running it.
    http://store.apple.com/ch-fr/product/D6377ZM/A/os-x-mountain-lion
    However, if your iMac 24" meets the specs for ML, it also meets the specs for Mavericks, and Mavericks is free.

  • Cannot download os x mountain lion from app store

    I need to install the original mountain lion that i had on my system. I do not have the downloaded software. I did originally purchase the software, but I cannot redownload the software from the appstore. I keep on getting an error after the download starts and stops after a few minutes. THIS IS EXTREMELY FRUSTRATING!!!! I need the software to install a fresh copy of the operating system on my iMac. I have attempted to download the software on 2 MacBookPros, and they both had the same error.

    Again, what error message do you get? Did your sister purchase Mountain Lion with her Apple ID as well? You should be able to simply go to the Purchases tab in the Mac App Store and see "Download" to the far right of "OS X Mountain Lion":
    Do you see this in the MAS? Do you see a Download button?
    Clinton

  • Can't download 10.8 mountain lion from app store

    Hi,
    I own a 2008 mac pro. The system drive was still running an original install of osx (upgraded to the latest version of 10.8). It had become pretty slow, so I bought a new ssd for a fresh install of the os.
    I own 10.6 on dvd, which I have used previously on another computer to acomplish the exact same thing I'm trying to do here; install 10.6 on a new drive, then upgrade to 10.8 (the only way I know how to do this).
    So I did the usual - new drive in, old drive out, install 10.6, update 10.6 until the "app store" becomes available. So I'm now running 10.6.8. I open the app store, log in, go to "my purchases" and see osx mountain lion sitting in the list. It says I purchased it on the 12th of November, 2012, which is correct. If I click on "osx mountain lion", the app store informs me that "Item not available. The item you've requested is not currently available in the UK store". I bought the "item". I paid good money Apple. Why can't I download this? If I click "download" a little spinny thing appears for a couple of seconds next to the back/forward arrows, then disappears.
    10.9 is unsupported with the software I use - everyone's reporting faults, so I need 10.8. Can someone help? Obviously I can just put the old drive back in, but this NEEDS to be available somehow...?
    Thanks

    That's good to hear.
    After some mucking about I managed to get it downloading on another computer (which is already running 10.8). Hopefully I should be able to copy it over and install.
    But I will let Apple know - potentially pretty disasterous for people.
    Thanks.

  • Failing to download OS x mountain lion from Zimbabwe

    I bought mountain king online but I am failing to downloadit from Zimbabwe. Message I receive is itsnot in the Zimbawe Store but I paid for it? How can I go round it?

    The error refers to your RAM, not your hard drive storage space (which is not called "memory.") Mountain Lion requires a minimum of 2 GBs of RAM. Most likely you have only 1 GB installed.

  • Purchase and download OS X Mountain Lion from windows OS.

    Hello,
    I am new to MAC OS X. I would like to know if it is possible to purchase and download the OS X Mountain Lion using Windows PC?
    Thanks!
    Regards,
    yelkrebb

    You can install it on any computer you own...
    Providing the System Requirements are met...
    Install Mountain Lion on multiple Computers
    But they have to be Mac Computers...

  • Accidentiallly removed my bought OS X Mountain Lion from Appstore...

    I happend to remove OS X Mountain Lion I bought in appstore, it doesnt come up under "Purchased" in Appstore anymore. Is there a way to restore it so I dont have to buy it again?
    BR
    Simon

    Hiding and unhiding purchases
    Mac App Store  >  http://support.apple.com/kb/HT4928

  • Why does an error occur when downloading OS X Mountain Lion from the Mac Store? Help!

    I purchased it and was downloading it, until the very last moment i got an error message and i cant get it anymore

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • Just downloaded OS X Mountain Lion from the App Store last night. My MacBook Pro has been restarting itself whenever it feels like it at least 3 times today. Help? July 2010 MacBook Pro.

    Just wondering if anyone has a solution? If so, write its simply, I'm not much of a techy person.

    Solution may be found if you search in the "More Like This" section over in the right column. 

  • I keep getting "hash mismatch" when trying to download Mountain Lion from the App store

    I've been trying to download the new Mountain Lion from the App Store & keep getting "hash mismatch" message. I was able to download on my 1 computer, but no luck on the 2nd computer, which is up-to-date on all updates & software. Support even put a fresh copy of the App in my account & I still get that same message. Someone suggested AppCleaner, but how do you delete the OS to re-install the new. Didn't think that was possible. Any suggestions - I've tried quitting & logging out of the App Store & even re-starting (several times)

    -  Temporarily disable anti virus software if installed.
    -  Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading including Mountain Lion.
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select Mountain Lion. Then right or control click where you see Installed then click Install.
    Make sure and use the same Apple ID used for the original purchase.

  • HELP!!! Mountain Lion Install Error, computer won't boot!

    Today I downloaded OS X Mountain Lion from the Mac App Store. Once it finished, I installed it. It rebooted and came up with the error "Install Failed, Macinstosh HD is damaged and cannot be repaired". Macintosh HD is (and has been) operating correctly, after running tests on it about 1 week ago. But, the worst part is that when I boot into the Recovery Partion of the HD, it will not let me reinstall Lion, it just comes up with the error "Error", no discription. Already called Apple, they could not fix it. Anyone else had this problem? Please help, thanks.

    Same thing happened to mine today, now nothing works

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