Help downloading pdf from Acrobat?

I'm using Windows 7 (new computer). I can upload jpg's fine, turn them to pdf's fine, but then when I try to download back onto my computer, it downloads some format that my computer doesn't recognize. It's definitely not a pdf. Incidentally, all my pdf's at Acrobat can't be downloaded anymore -- even though I have downloaded all of them in the past.
Help?
Thanks in advance,
Tom

Isn't this the forum for Acrobat and Windows users? I can find no other forum that looks more relevant. Can you point me there? Thanks. ~Tom

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