HELP...downloading the v 5.0 software

Ok I got a message on my phone saying there was an update.  Great ...I'm game.  I go to the update section and follow the instructions.  Well My update is at Task in Progress (3 of 5) and it keeps trying to reconnect to the JVM(?) and then it throughs out a error saying Application loader was unable to connect to your device.  Please reconnect your device, enter the password if  required and then hit retry.
Well the phone is plugged into the computer.  I've checked the connection making sure it was plugged in well.  The phone screen is blank but the red led light is blinking.  I am afraid to unplug it but it won't go any further. 
I'm really sorry I bothered trying to d/l the update right now. 
Can someone please tell me what to do?  Thanks in advance

Follow the instructions (exactly) in the first post of this thread. 
http://www.blackberryforums.com/general-8900-series-discussion-javelin/223863-latest-os-8900-5-0-0-1...
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