HELP: Driver updated needed: 1.0 TB USB 3.0 Basics Portable Hard Drive - HDTB210XK3BA

Hi,
I have been using the above harddrive for 2 months with no problem on my laptop.  4 days ago it stopped being recognised - is now the 'F Drive not Toshiba -  an error message told me it needed re-formating. For the next 3 days, however, it was working on another laptop, but now the same issue has come up and I can no longer read or extract files from it.
I can see it under Computer Management on my laptop, and - on scanning -  a message tells me the device is working well (hence assuming there is no phycical damage). My auto updates tell me that I need to install a driver for it, but when I try via the Windows device manager it doesn't come up with the suitable driver. I also tried to get this via Driver Installer, but it wants me to pay for this - surely there is a free driver out there for me?
Advice? Help? I have 1/2 a TB of info on there which I would really hate to lose.  The fact that it is visible under Computer Manager and did continue to work on another laptop gives me hope.
Sorry - not a real techie so simple and easy to follow support would be much appreciated.
Thanks,
Amelia

Hi Peter!
I just opened my driver S/N Z33YSFHZSTT1. I read the instructions, but did not find anything saying that I would not be able to delete anything after backing up. The fact is that There is now that !!CAUTION, DO NOT DELETE....." I need to start all over again, since I did not intend to leave all this stuff on the drive. I read the solution you gave to one user, by sending you a screen shot of the windows. I want to send this screenshot to you, but I don't know ho to bring up "explorer" in order to open windows and get the screenshot. I am using Windows 8 and very new to it...
How do I access "explorer" and what to do in order to get the screenshot?
Can't I just use the drive a a storage divice? 
Thanks for your help. 

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