Help Elements 12 will not launch

Please help, Elements 12 will not launch..no problems with previous versions or Premeir Elements 12 or Lightroom 4.

Hi Barbara,
I'm running Win7, i7 precessor, plenty of RAM. I've purchased/upgraded from Elements/Premier 9,10,11 without issue..Since upgrading to Elements 12 the software opens sporatically at best. I've spent 15+hr's and $60.00 with Adobe Support and still not resolved. Cannot open PremierElements or Lightroom 5 either. Here's what happens..I click on the icon and the timer spins for 5 or 6 seconds and stops. This happens most often after my computer re-boots for maintenance. I've changed the permissions and thought it was fixed but after a week the same thing happens..I've unistalled and reinstalled more times then you can imagine.
I do appreciate any help you can offer..works fine on my laptop runnning Win8
Thanks,
a very frustrated Mike

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