HELP! Email accounts won't move from old BB to new BB!

Hi there. I am new to the forum. I recently purchase the BB Curve 9330 because my old 8330 was slowly dying. I transferred my contacts, etc. without a hitch.  Here is the problem:
I tried to send an email and here is what happens:
It says "No messages services configured. You will be directed to set up wizard"
I click "ok" to go to setup wizard
Set up wizard says "A new BB device has been detected.  You must move email account(s) to resume email delivery to your BB device" 
I have two email accounts.  I follow the step to move both.  My new device identifies them and verifys my passwords for both. 
However, the two accounts do not show up on my BB device like they did on my old device.  When I try to send an email again, I am redirected to do the whole process over and over again.  Then I tried to add a new email account and it wont let me because the device says that account already exists, but it is nowhere to be found!  HELP!!  Email access is vital to my job!
Thanks!
T

This worked for me, too!  Until today around noon, I was still getting the 500 error.  It's working now!  Thank goodness!

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