HELP! Encore "suddenly" won't make slideshows for me!
Okay, Win 7 Pro (x64) system, Encore CS5.5 (aka Encore 5.1). I've made many a slideshow, automatic and manual, both with just a few slides and with scores of them. If a desired slideshow had more than 99 slides in it, I've had no problem splitting the slides between 2 or more slideshows and linking them together. My most recent project including slideshows was in November/December (can't remember which EXACTLY) of last year (i.e., within a couple of months). HOWEVER, now I can't get the program to create a slideshow for DVD no matter how small it is!
I had a project with several small movies, including video slideshows created outside of Encore, and some 470 pictures in manual slideshows (no single slideshow exceeded 97 slides). The slides were all JPEGs, fit to 720x480. When I first tried to build the project, I got past Transcoding to the "Preparing Project for Build - Building Slideshows" and got the ever-so-helpful "General Error" message, which of course killed the build. Sometimes, if I re-loaded the project and tried the build, it got past "Building Slideshows" to "Loading videos" (clearly of the slides) and THEN I got the "General Error"!
I tried saving the project to another folder/name... same result. I saved it to another folder/name and removed all videos, leaving ONLY the slideshows... same result. FWIW- I tried removing all the slides and built just the videos, and that worked FINE!
I tried empty projects FROM SCRATCH, creating a single slideshow using DIFFERENT PICTURES... "General Error".
I tried reverting everything (well, any videos) to original, deleting EVERYTHING out of the Transcodes folder and re-building... same result.
I cleared the Media Caches database... no help. I deleted EVERYTHING in the "Media Cache" and "Media Cache Files" folders in the AppData>Roaming>Adobe>Common folders... still no help!
I've re-installed Encore from my Production Pro CS5.5 setup files... no go!
Two things I've noticed, neither of which may be overly useful... first, it builds fine to Blu-Ray and Flash, just not to DVD, second, under the File menu, ALL options under "Render" (i.e., Render Project, Render Motion Menus and Render Slideshows) are greyed out!
What I need, aside from a miracle, of course, is to know a) is the build TRACKED/LOGGED anywhere so that I might be able to figure out what's going wrong? -and- b) What suggestions might y'all have to help me here?
'most any and all help is appreciated!
Thanks in advance!
J. Sky
Stan Jones wrote:
I'll just say that your Confirm that a 3 slide slideshow fails. Try it with jpg's that have all been opened and resaved in photoshop. I don't know what it means that the slideshow phase of building works, then the next step fails. I agree that should mean something, but I don't know what.
Stan,
Thanks. I don't understand the first sentence in your remarks at all. As for the second one, all of the pictures have been opened and re-saved in Photoshop, as I used it to resize all of them down to the 720x480 range. It was a good thought, though! ;^)
What I really don't get is why a brand-spankin' new project, with entirely different pictures, also results in a "General Error"!
It's SOOOO frustrating that there isn't any avenue to help that doesn't cost me more money beyond these forums, and no one here seems to have an answer either!
Similar Messages
-
Encore suddenly askes current CC subscriber for serial number and doesn't work
I am a long time and current CC subscriber. Yesterday, Encore CS6 worked. Today, when i click to open Encore and the program prompts me to enter a serial number or "quit". There is no other option.
All my other apps are current and work: Ae, Pr, Ps, Mu, Ai, Au, ect, ect. All but Encore.....
Any CC subscriber knows that our subscription doesn't come with a serial number. So I am left wondering why my program worked yesterday and today it doedsn't work. Mind you, nothing has changed between the the time i left my computer to the time i returned. No updates, no new installs, n o t h i n g.
So I follow my first instinct to search google and bing and I find that this appears to be a common problem with no soultions short of re-writing and deleting all kinds of crazy files that honestly just look unscrupulous and only meant to really screw things up worse for the person having the problem.
So, next I follow the walkthrough at adobe's link here: http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html It didn't help me because it doesn't address the problem. All my other apps work so obviously my address, email, and payment options are up to date.
Next, I click live chat at 6:00pm pst and I am bounced from one guy to the next until at 7pm pst i get the message... "Sorry to hear that your application will not work. Please contact the more experienced tech team later as they are offline." WHAT?!?!?! No solution, just, "Your problem happend at an inconvenient time for adobe so come back later." And no mention of when that time will be. THAT is NOT CUSTOMER Service. This so not cool, moral, or right in any universe. Just leave me hanging. I can not put in to words how upset I am right now. Adobe has really let me down.
When my clients have problems, I deal with it right then and there and I don't leave until it's fixed and done. I may jump ship on this one.Richard, I tried "run as administrator" to no avail. However, I was able to get in touch with a adobe tech today. After getting passed to about 3 or 4 different techs, one was finally able to assist me.
The tech had me open Pre Pro CC and go to "help" and click "sign-out". When you do that a pop-up appears saying that: signing out will deactivate the following software on this computer unless you sign in again; following with the icon for each Adobe CC app i have installed.
Next the tech had me open Pre Pro CS6, which upon opening askes you to sign in which I did. Once Pre Pro CS6 was open, The tech had me check under "help" to see if the the option "deactivate" was available or greyed out. For me, It was greyed out.
Next the tech had me close Pre Pro CS6 and open it again and check "help" to see if deactivate was still greyed out; and it was still greyed out.
Next the tech had me close Pre Pro CS6 and open Pre Pro CC which prompts you to sign in. After Pre Pro CC launched the tech had me close it and open Pre Pro CS6 again too check under the "help" tab again and confirm if "deactivate" was still greyed out or black (executable). This time "deactivate" was black.
Next the tech had me launch Encore CS6 tto see if it still required a serial number. This time Ecore opened as it should, without requiring a serial number.
Hopefully this stick, or Adobe includes a perminant solution in the next update.
I Hope this helps others with this same issue.
Thank you again Adobe for helping me! -
Best Reliable way to make slideshow for PC presentation
I am working with a company that is making a presentation slideshow with music to play at the beginning of an event.
Right now there is a lady doing it on a pc with PowerPoint.
Is there a nicer way in my mac to do it?
It has to play full screen, via a pc, thru a projector.
thanks LauraLaura:
If you don't need the Ken Burns effect it's my opinion that you'll get the best quality slideshow by creating it in iDVD. Open iDVD and create a new project. Select your theme and click on the "+" button at the bottom to create a slideshow section. Open it, double click on the slideshow button text, and go to the Media/iPhoto pane. There you can select an album or individual photos and drag into the slideshow organization pane. Select your slide transition and music playlist from iTunes (again the Media pane). If you want iDVD will let you add titles and/or subtitles to selected slides. Again that's just my preferences.
Numerous iPhoto users have reported that the syncing of the slideshow to the music selected does not work as intended. It seems to be a bug in iPhoto. (With the new Quicktime update that may have changed, I don't know).
Good luck.
Do you Twango? -
PLEASE HELP! iTunes won't restore backup for iPhone 5
I get the error message that the backup is corrupt or not compatible. Anybody knows why?
Do you have any older backups, or was that the only one. While iTunes will overwrite regular backups that are done, if you have done a restore in the past, those are kept with a date/time stamp. If one isn't too old, you can try that, but remember that anything done since that date/time would be lost.
The only other alternative is to restore the device as new and sync whatever data you can back from the computer. -
Making a slideshow for the web
Does anyone know if I can take the DVD that I made and put it in a web page?
or maybe use another program to convert it into a movie so that i can put it on the web.
I am looking for a program that can make a dvd and also put that same thing into a format that I can post it on the web. will iDVD do that for me.
ThanksI am a photographer and am looking for a simple way to make slideshows for my clients that won't take a ton of time
OK - that changes things. I use Extensis Portfolio to share images with customers. You can create a slideshow to put on a disc as well as web pages.
Check out http://www.extensis.com/en/products/assetmanagement/productinformation.jsp?id=prod60006 It may co$t a little more than you want.
You might also want to look at RapidWeaver from http://www.realmacsoftware.com/rapidweaver/ for creating web pages with slideshows and FotoMagico for making slideshows http://www.fotomagico.com/
Roxio's Toast Titanium 7 comes with a nice slideshow application for discs. http://www.roxio.com/enu/products/toast/titanium/overview.html -
Help - i recently made put together a high quality movie for a relative, it has taken me months to complete and it goes for a total of 9 hours and 43 minutes ,however, it won't let me export the video at all! please help - its taken ages to make it!
9 hours??!
Twice the length of a cinema epic?
How are you expecting to distribute it?
iDVD encoding settings:
http://docs.info.apple.com/article.html?path=iDVD/7.0/en/11417.html
Short version:
Best Performance is for videos of up to 60 minutes
Best Quality is for videos of up to 120 minutes
Professional Quality is also for up to 120 minutes but even higher quality (and takes much longer)
That was for single-layer DVDs. Double these numbers for dual-layer DVDs.
Professional Quality: The Professional Quality option uses advanced technology to encode your video, resulting in the best quality of video possible on your burned DVD. You can select this option regardless of your project’s duration (up to 2 hours of video for a single-layer disc and 4 hours for a double-layer disc). Because Professional Quality encoding is time-consuming (requiring about twice as much time to encode a project as the High Quality option, for example) choose it only if you are not concerned abo
In both cases the maximum length includes titles, transitions and effects etc. Allow about 15 minutes for these.
You can use the amount of video in your project as a rough determination of which method to choose. If your project has an hour or less of video (for a single-layer disc), choose Best Performance. If it has between 1 and 2 hours of video (for a single-layer disc), choose High Quality. If you want the best possible encoding quality for projects that are up to 2 hours (for a single-layer disc), choose Professional Quality. This option takes about twice as long as the High Quality option, so select it only if time is not an issue for you.
Use the Capacity meter in the Project Info window (choose Project > Project Info) to determine how many minutes of video your project contains.
NOTE: With the Best Performance setting, you can turn background encoding off by choosing Advanced > “Encode in Background.” The checkmark is removed to show it’s no longer selected. Turning off background encoding can help performance if your system seems sluggish.
And whilst checking these settings in iDVD Preferences, make sure that the settings for NTSC/PAL and DV/DV Widescreen are also what you want.
http://support.apple.com/kb/HT1502?viewlocale=en_US -
My Apple TV randomly returns to the beginning in the middle of the slideshow for no reason. I don't habve the photos on shuffle
I started the slide show many times and somtimes it got through 20 photos, other times 50. Then all of a sudden, it goes back to the beginning and starts again. It's so frustrating as there is no reason for this and it doesn't loop back to the start on the same photo each time. I have about 350 photos in the album and they all loaded fine as thumbnails before I played the slideshow.
Can anyone help please?
Thanks, AdamHave solved my own problem. My PC sits on the floor so I have a four-port USB hub on my desktop with one port in use. I use one of the other three ports for USB-related task. As I was shutting down for the night I had a - what turned out to be inspired - thought about whether there was an adequate power supply from the hub. I then tried the iPod USB connection directly into the front of my machine and everything worked. It seems that an inadequate power supply was the cause of this strange set of conditions.
-
My apple TV has worked flawlessly since Xmas 2011. Now when I download a new movie, it tells me the movie won't be ready for 6 hours. I haven't changed my internet hardware or provider, or speed. Can anyone help?
Winston is right. If it seems OK though, I would also add that you should make sure to check it at the same day and time you have tried to download the movie. I had the same thing happen to me and it turned out my speed was fine much of the time but was dropping to like a few hundred kbps from about 7-11 evenings (typically when we were trying to order a movie).
Steve -
Best way to make a slideshow for a wedding?
I am trying to make a slideshow for a wedding. What is the best way to make this?
Export the slideshow out of iPhoto as a QT movie file via the Export button in the lower toolbar. Select Size = Medium or Large.
Open iDVD, select a theme and drag the exported QT movie file into the open iDVD window being careful to avoid any drop zones.
Follow this workflow to help assure the best qualty video DVD:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image, launch DVD Player and play it. If it plays OK with DVD Player the encoding is good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
If iDVD was not preinstalled on your Mac you'll have to obtain it by purchasing a copy of the iLife 09 disk from a 3rd party retailier like Amazon.com: ilife 09: Software or eBay.com. Why, because iDVD (and iWeb) was discontinued by Apple over a year ago.
Why iLife 09 instead of 11?
If you have to purchase an iLife disc in order to obtain the iDVD application remember that the iLife 11 disc only provides themes from iDVD 5-7. The Software Update no longer installs the earlier themes when starting from the iLIfe 11 disk nor do any of the iDVD 7 updaters available from the Apple Downloads website contain them.
Currently the only sure fire way to get all themes is to start with the iLife 09 disc:
This shows the iDVD contents in the iLife 09 disc via Pacifist:
You then can upgrade from iDVD 7.0.3 to iDVD 7.1.2 via the updaters at the Apple Downloads webpage.
OT -
hi, im tinkering with mpeg streamclip and its giving me problems because it won't open my ripped dvd files from my desktop. It keeps giving me the same message "no VOB files can be found". Can anyone help me, this doesn't make sense. I also found online that you need Apple Mpeg-2 playback component in order to use mpeg streamclip. Even though I have OS X Lion, should I download the add-on?
You need to convert the VOB files in the TS-Folder of the DVD back to DV which iMovie is designed to handle. For that you need mpegStreamclip:
http://www.squared5.com/svideo/mpeg-streamclip-mac.html
which is free, but you must also have the Apple mpeg2 plugin :
http://www.apple.com/quicktime/mpeg2/
(unless you are running Lion in which case see below))
which is a mere $20.
Another possibility is to use DVDxDV:
http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.overview.htm
which costs $25.
For the benefit of others who may read this thread:
Obviously the foregoing only applies to DVDs you have made yourself, or other home-made DVDs that have been given to you. It will NOT work on copy-protected commercial DVDs, which in any case would be illegal.
And from the TOU of these forums:
Keep within the Law
No material may be submitted that is intended to promote or commit an illegal act.
Do not submit software or descriptions of processes that break or otherwise ‘work around’ digital rights management software or hardware. This includes conversations about ‘ripping’ DVDs or working around FairPlay software used on the iTunes Store.
If you are running Lion:
From the MPEG Streamclip homepage
The installer of the MPEG-2 Playback Component may refuse to install the component in Lion. Apple states the component is unnecessary in Lion, however MPEG Streamclip still needs it.
To install the component in Lion, please download MPEG Streamclip 1.9.3b7 beta above; inside the disk image you will find the Utility MPEG2 Component Lion: use it to install the MPEG-2 Playback Component in Lion. The original installer's disk image (QuickTimeMPEG2.dmg) is required.
The current versions of MPEG Streamclip cannot take advantage of the built-in MPEG-2 functionality of Lion. For MPEG-2 files you still need to install the QuickTime MPEG-2 Playback Component, which is not preinstalled in Lion. You don't have to install QuickTime 7. -
Created help file either won't open or opens blank when emailed or copied for another user to see it.
Our HR person made a help file she wants to email to someone or copy to a network share.
-If she emails it the other person cannot open it.
-If she copies it even from her desktop where she saved it to the folder with all the other files, it opens blank.
Any help would be appreciated.I think they must be swapping out .html for .chm in DW or something. What the OP describes sure sounds like what happens when you do that.
@dfiore27101
DW doesn't support .chm file types. Adding the extension doesn't compress the images into the file to create a true .chm.
Adding .chm will make a perfectly good .html file stop displaying in DW though.
An easier way to send someone .html help files would be to archive their folder as a .zip then email the .zip. The recipient would then need to extract the archive to view the files in their browser.
I don't know of any way to create real .chm files in DW. -
Hi, my name is Molly and my iPod has a backlight but it won't turn on, it's a fourth generation if that helps. I have looked in settings for anything about the backlight but there is nothing please help as I cannot find anything
Go to Settings>Brightness and make sure it is maxed out.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
P45 MS-7516 worked great for 2 years, suddenly won't post.
MB: P45 Diamond MS-7516 (v1.0)
CPU: Intel Core2 Quad Q9550
RAM: Tried many types in differing slots.
PS: Antec 500w
Video: ATi HD4850
This setup worked great for close to two years, and today it suddenly won't POST. Immediately after pushing power button (most) all of the MB's LED indicators light, no beeps, no video output, but all fans spin. It stays like that until I turn off power supply.
Here's everything I've tried so far:
I switched out memory, tried one stick up through four in all configurations.
I checked power supply with DMM and all is correct.
I tried 2nd power supply (375w).
I reset CMOS, the correct way, via battery and jumper.
Triple checked all connections.
Removed MB from case and set on cardboard.
Reseated the CPU and tried a different heatsink.
The labels on the MB's LEDS are very hard to read. Can't really see which numbers line up with which lights. It looks like pretty much all of them are on.
1 on and blue
2 on and red
18-22 (top right) all on and blue
4 on and red
9-16 (that whole 4 group thing) Each group has one Red on.
And there's a few more I'm leaving out. Basically they're all on.
I don't know if this is relevant, but immediately before this problem started (remember pc worked great for 2 years) I was booting up Linux off a Sandisk thumbdrive. Ran into some boot issues, hard reset, and then wouldn't reboot or even POST from power on.
There have been no power surges or electrical storms.
Judging from my process of elimination, I think it must be the CPU or MB. I'm hoping I don't need to replace both. Any ideas?
ThanksThanks, that makes perfect sense.
But given that this MB worked for so long with one PS, and just out of the blue stopped working, and that another PS (one which the store uses specifically to troubleshoot) was tried, and that all other components (RAM, VGA, CPU) have been replaced and the MB still has same behavior, it seems extremely likely that the MB is to blame. Am I wrong in that assumption?
I'm also assuming, from the lack of responses regarding the MB's diagnostic LEDs, that having them all lit is not a meaningful code. Is that assumption correct?
Thanks all! -
I have been working on a wedding slideshow for days and have over 3,000 pictures in albums on iPhoto. It suddenly will not open without upgrading to Aperture and I can't find any of my photos!!!! I need these photos, to complete the video, not to mention I don't want to lose them. I have had trouble ever since upgrading to Maverick.
Try the following:
1 - launch iPhoto with the Command+Option keys held down to open the First Aid window.
2 - Run Option #4, Rebuild Database. -
IOS7 installed OK to my iPhone 4S and worked OK for a while but I have somehow managed to completely jam my iPhone 4s. The touch screen won't work except for up and down gestures (some of the time). I can't make or answer calls, I can't even power if off. I can't access the hardward ID which Apple support seems to require for Chat.
It might have happened when I was accessing my camera bypassing the lock screen!
All I know is that the thing is now useless and it looks like I will have to wait for the battery to run down to see if powering it back up afterwards will solve the problem.I have since discovered the "hold down home key and power button" together for a few seconds and this seems to have worked .... phew!
Maybe you are looking for
-
Hey folks, I got a new Apple TV 3rd generation. Its fine with my ipad, but I wanna stream content from flash based websites via my MacBook(2007) with OS X Lion. Do you have any Idea how to do it? I know e.g. AirParrot, but as far as I know with AirPa
-
I/O direction of LabView shared variable?
Can I programmatically change the I/O direction of a LabView shared variable? I'm using LV 2010 and I'm trying to change the I/O direction of a NI 9403 module programmatically. Is this possible?
-
World of Warcraft post-quit screen freeze
Hi all- Wondering if anyone has had this problem or, more importantly, knows a solution. When I quit WoW, regardless of how long I played, the screen fades out for a split-second as it quits (as it did when things were working fine) but instead of fa
-
I have checked the box to delete it from iCloud. However, when I put the songs back into iTunes and run a match, it appears Itunes has "remembered" that I uploaded them previously and doesn't look if there is a match in the store. It is really frus
-
Hi friends, I have two tables , ekes and eine my requirement is if Ekes-ebtyp = 'X1'. then Ekes-ebtyp = EKES-EINDT + Eine-j_3alitra. the doubt is there is no primary key common between this table . actually in my whole program for purchase order i us