Help! Error 0xc000000f after changing the hard drive!
Please help. I have gone through this entire forum and NOTHING is working for me. My HP G42-303DX Notebook is only a few years old. I accidentally dropped it and apparently the harddrive broke. I purchased a new one and installed it. Forgetting that I received NO back-up or recovery discs, I purchased the ones from the HP website. As soon as I got them, I installed it. After all recovery discs were installed I got the following error:
==============================================================================
Boot Manager:
Windows failed to start. A recent hardware of software change might be the cause. To fix the problem:
1.Insert your Windows installation disc and restart the computer.
2.Choose your language settings, and then click "Next".
3.Click "Repair your computer."
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
Status: 0xc000000f
Info: The boot selection failed because a required device is inaccessible.
===============================================================================
I have done ALL the testing and everything comes out as "passed". I decided to remove the final disc, but then I noticed that my notebook was not ejecting the disc. Also, I cannot boot from the disc drive. I have reset my computer hundreds of times and it will not eject it. I have pressed F10 as per the other sites, changed the boot order etc etc and I still get the same error (above) and the disc drive will not open and/or will not be recognized by the notebook.
Stupid question to all the experts out there, but I thought the recovery discs included windows? Yes or no?
Any help you guys can give me I would greatly appreciate it. I am desperate. Again, I have read forum after form and I still cannot fix this. My work is very strict and have blocked numerous websites, even some to pay my utility bills on. But my work computer is the only computer I have access to.
Please help!!! I really don't want to resort to going to a tech company to get my laptop fixed.
Hello sincityjenn,
Welcome to the HP Forums.
I see that you're trying to get your Notebook up and running after replacing the harddrive and are running into an error. I will try to help you with this.
I would like you to read over this document: Looking for HP Recovery Discs or an HP USB Recovery Drive?
This statement at the start of the document should asnwer a question you had "An HP recovery solution can be used to return a computer's software configuration to its original condition". This imply's that you already have the OS on the computer.
What you would need is an installation disk for Windows, and to actually re-install the OS. If that doesn't work then you may actually wanna call support and run the situation by them to see what options are availible to you.
HP Technical Support, North America 1-800-474-6836. For all other regions click here.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Thank you for posting on the HP Forums.
I worked on behalf of HP.
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