HELP!! error 1013 when trying to restore!? PHONE HAS DIED!!
i tried udating my iphone 3GS with my itunes and it failed asked me to restore my iphone and now wont restore, i just get a message saying "unknown error 1013, unable to restore"?!
would be very grateful for help as id like to go to sleep!
First delete all .ipsw files on your computer. In OSX they are located here:
~/Library/Application Support/iTunes/iPod/iphone Firmware
If you have your firewall turned on, disable it. Then see if you can force the phone into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Also, any reason why you have not updated to 10.6.2? You might try updating to 10.6.2 FIRST & also make sure itunes is up to date, version 9.0.3.
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http://support.apple.com/kb/ht1212
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Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
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HT201210 dose someone has any idea about error 1015 when trying to restore iphone iOS?
Dose someone has any idea about error 1015 when trying to restore iphone iOS?
Error 1015 means the phone was jailbroken. You can not get help here.
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Hi All
My Ipod nano gets unknown error -48 when trying to restore and download the software update. Specifcally, when I connect my ipod, I get a message saying itunes cannot access the ipod and that I should restore it. I go the the ipod tab, hit the restore button and the download begins (approx 16mb). The download completes, and then I get this message :
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Please help !!!!!Even though not specifically listed, try the steps here:
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Getting error -34 when trying to restore my ipad
I am getting an error (-34) when trying to restore my backup to my ipad after update to ios 5. Seems to be the same issue as: https://discussions.apple.com/thread/3374362
I have plenty of free space on my 64gb ipad but the settings keep getting defaulted to not downsample my music to 128kb. that would over fill my device. I have been on the phone with apple for over an hour with no end in sight. I have lost many data files including a recorded meeting from this week.
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Thanks,
RAConfigure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
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Error -1 when trying to restore and update iphone 4s
After trying to update to new software 5.1 i got Error -1 when trying to restore and update iphone 4s via itunes
here part of iphone upadate log may help, i could not post all log it's too long
update_baseband: requesting baseband firmware data
update_baseband: received data from host (11207986 bytes)
update_baseband: performing next update stage
bbupdater: BEGIN: Perform stage at second
bbupdater: BEGIN: Sending 1 Images
bbupdater: Waiting for Hello...bbupdater: OK
bbupdater: Hello received boot mode: ETLSAHModeMaverick
bbupdater: Hello response boot mode: ETLSAHModeMaverick
bbupdater: Hello reserved fields: 02
bbupdater: Starting Maverick Protocol
bbupdater: Sending Erase Response: Length 12 Type 161
bbupdater: Erase EFS 0
bbupdater: Checking Manifest Request: Length 40 Type 162
bbupdater: Sent Manifest with length 586
bbupdater: DBL_HASH: 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00
bbupdater: OSBL_HASH: 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00
bbupdater: AMSS_HASH: 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00
bbupdater: Sending Hash Response: value 1 success 1
bbupdater: Disconnecting...bbupdater: OK
bbupdater: Waiting for Hello...bbupdater: OK
bbupdater: Hello received boot mode: ETLSAHModePending
bbupdater: Hello response boot mode: ETLSAHModePending
bbupdater: Hello reserved fields: 02
bbupdater: Sending Image 'OSBL'...
bbupdater: 0x6e050 of 0x6e050 (100 percent)
bbupdater:
bbupdater: Took 0.229405 seconds
bbupdater: Disconnecting...bbupdater: OK
bbupdater: Waiting for Hello...bbupdater: OK
bbupdater: Hello received boot mode: ETLSAHModeComplete
bbupdater: Hello response boot mode: ETLSAHModeComplete
bbupdater: Hello reserved fields: 02
bbupdater: Sending Image 'ELF'...
bbupdater: 0x32000 of 0x12c0000 (1 percent)
bbupdater: 0x6013f of 0x12c0000 (2 percent)
bbupdater: 0x885000 of 0x12c0000 (45 percent)
bbupdater: 0x1085000 of 0x12c0000 (88 percent)
bbupdater: 0x119b000 of 0x12c0000 (93 percent)
bbupdater: 0x12b1000 of 0x12c0000 (99 percent)
bbupdater: 0x12c0000 of 0x12c0000 (100 percent)
bbupdater:
bbupdater: Took 6.138110 seconds
bbupdater: Disconnecting...bbupdater: OK
bbupdater: END: Sending 1 Images
bbupdater: Waiting 4 seconds...bbupdater: OK
bbupdater: BEGIN: Preparing Initial stage
bbupdater: Requested boot mode: kBBUBootModeNone
bbupdater: Creating transport, attempts remaining 0...bbupdater: OK
bbupdater: Modem booted
bbupdater: Ping failed, 9 tries left
bbupdater: Ping failed, 8 tries left
bbupdater: Ping failed, 7 tries left
bbupdater: Ping failed, 6 tries left
bbupdater: Ping failed, 5 tries left
bbupdater: Ping failed, 4 tries left
bbupdater: Ping failed, 3 tries left
bbupdater: Ping failed, 2 tries left
bbupdater: Ping failed, 1 tries left
bbupdater: Ping failed, 0 tries left
bbupdater: END(kBBUReturnIOError): Preparing Initial stage
bbupdater: END(kBBUReturnIOError): Perform stage at second
send_bbupdate_status: sending baseband update status to host
update_baseband: bbupdater error: kBBUReturnIOError
0: RamrodErrorDomain/3ec: update_baseband: failed to perform next stage
1: BBUpdater/10
unable to convert ramrod error 1004
attempting to dump restore log
writing log file: /mnt1/restore.log -
HT201413 How do i resolve error 47 when trying to restore iPhone3Gs?
How do i resolve error 47 when trying to restore iPhone3Gs?
Hi alsoharryshine,
If you are getting an Error 47 when attempting to restore your iPhone, you may find the following articles helpful:
Apple Support: Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Apple Support: Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Regards,
- Brenden -
TS3694 I am getting 1015 error message when trying to restore iphone 3Gs
I am getting error message when trying to restore iphone 3gs
If this is your phone, it appears that you had either loaded the iOS 7 beta on it and it is now expired or you are not trying to restore the phone correctly. Did you attempt to update using something other than the standard procedure in iTunes? You cannot install a custom iOS file.
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unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"
Hello chae84swangin,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?
When you restore, which error # appears?
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My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
HT201210 what is error (1618) when trying to restore an iphone 5
what is error (1618) when trying to restore an iphone 5???
Try uninstalling iTunes, restart your computer and re-install iTunes.
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How do I fix a 1611 error code when trying to restore my ipod?
How do I fix a 1611 error code when trying to restore my ipod touch?
Click here and follow the instructions.
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