Help! error message 'The IPod cannot be restored' error message 1418

basically the last time I tried to sync my ipod i had run out of memory. I went back and deleted some of the playlists and then why i tried to sync it wouldn't let me because some of the playlists had changed.
I then restored the settings on my IPOD and realised how to change the settings in ITUNES.
Every time i connect my ipod it says cannot sync re the playlists when I go in and then change them and click on sync it doesn't seem to be able to pick up the connection.
when i tried to restore to factory settings got the message cannot be restored error 1418... Any ideas anyone?
Many thanks

Hi, I am having a similar problem with an i pod. I recently bought a second hand i pod for my son's 6th birthday pressie, from a friend who had a mac pc. I have plugged the i pod into my pc which is windows xp, and the message comes up saying the i pod needs to be restored. Everytime I try to restore it, the error message 1418 comes up. I have followed ALL the links on the help pages to try and restore this thing, but NOTHING has worked. This i pod is heading back to the original owner if I can't get a solution from someone, and my son's birthday is getting closer and closer!! PLEASE someone HELP ME!!!!!

Similar Messages

When I try to eject my ipod after sync I get the following message:"The iPod cannot be restored because it contains files that are in use by another application.". I tried to restore but it doesn't work and I get the same message

When I try to eject my ipod after sync I get the following message:The iPod cannot be restored because it contains files that are in use by another application.". I tried to restore but it doesn't work and I get the same message

Go to your computer's System Tray and try ejecting. If you can't eject, there is an application that is trying to access your iPod.
Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.
Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.
Note that this is a good, general process any time you can't access any file.
In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod.

My ipod shuffle 1st generation won't restore. There is an error that reads "The ipod cannot be restored. An unknown error has ocurred (1442)". The lights blink orange and green simultaneously...and it just won't restore. help?

So it's the little thin ipod with no screen...that has the usb thing and the landyard. Whenever I try restoring it it tries to restore and then a message pops up. There is an error that reads "The ipod cannot be restored. An unknown error has ocurred (1442)". The lights blink orange and green simultaneously...and it just won't restore. help?. I have literally tried restoring it like 10 times and nothing happens. When i connect headphones it does not hear and that little light think happens....which i had never seen happen before. I need to fix it. ....please help....if i take it to an apple store....will it cost alot to fix that?

reset utility should help...for mac
http://www.apple.com/support/downloads/ipodresetutility103formac.html
for windows
http://www.apple.com/support/downloads/ipodresetutility104forwindows.html

Error message:The iPod cannot be updated. The file or directory corrupted..

HELP!! error message: "The iPod cannot be updated. The file or directory is corrupted and unreadable."
What do i do?!?! it wont let me update or ANYTHING, it wont even let me delete anything off of it. Its a 5th generation 30 gig about 1 1/2 years old. HELP?!?!
5th generation 30 gig Windows XP

Hi swiss22!
Have you tried restoring your iPod? For instructions and info on how to restore an iPod, see this:
Restoring iPod to factory settings
If a restore doesn't help, then take a look at this post by Da Gopha:
Da Gopha: Info on iTunes "corrupt" error messages
-Kylene

Receive error message, The iPod cannot be synced. The required disk cannot be found. iPod nano 6th Gen, all latest updates, Macbook Pro, with OS 10.6.7

Receive error message, "The iPod cannot be synced. The required disk cannot be found. This is a iPod nano 6th Gen, all updates on iTunes and iPod, Macbook Pro OS 10.6.7. This is getting frustrating. I have changed USB ports, cables, reset, restored and was able to sync one time in parts, not all songs at once. I have seen a lot of this same issue, will Apple please find a solution, nothing works, I think I wasted my money with this iPod. I have the iPod touch, iPod shuffle, 4th gen iPod nano, iPhone and iPad. This is the only device that has this issue.

I was actually able to investigate and solve the problem myself. After readng many posts, I found that someone else's tips worked for me:
Re: 30gb 5th gen. Probs syncing.
Posted: Oct 13, 2009 8:48 AM in response to: johnnyfrommars
Try running a disk check out the iPod using the tools provided by windows.
To do this:
1. Plug in your iPod and close iTunes.
2. Go to "My Computer". Click on the iPod drive once. Go to File, and then click Properties.
3. Go to the Tools tab. Under "Error Checking", click Check Now.
4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
B-rock

When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

This is getting frustrating. Every example of my problem has the same reply:
Try deleting the iPod Photo Cache folder. This is normally located in your pictures folder. Once this is done, try syncing again.
iTunes: Understanding the iPod Photo Cache folder
http://support.apple.com/kb/ts1314
I have NO photos on my Ipod Nano. I select "Photos" and the Ipod goes to a blank screen with the msg "No Photos" at the bottom. There must be some other file missing. Itunes won't connect to the Ipod, I keep getting the same error over and over. It would be nice if it told me what file is missing.
The ipod cannot be synced. The required file cannot be found."

HT201210 I'm trying to restore my iPhone, but get an error message 'the iPhone cannot be restored, the device cannot be found. How can I resolve this?

I'm trying to restore my iPhone, but get an error message 'the iPhone cannot be restored, the device cannot be found. How can I resolve this?

iOS: Unable to update or restore

When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found anyone have this happen?

When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found anyone have this happen? How do i get past it?

I seem to recall that this may be cause by overloading the USB bus (lack of power to go around). Shut down your computer. Reset the iPod shuffle using this procedure.
http://support.apple.com/kb/HT1655
Disconnect ALL peripheral USB devices, including keyboard and mouse. Power up the computer. If you need your mouse, connect it and launch iTunes. Connect the iPod shuffle to a direct USB port and try the sync again. See if there is any difference.

I am trying to sync my 160gb, but get an error message "the ipod cannot be synced. a duplicate file name was specified. it only syncs a small % of music. any clues?

i am trying to sync my 160gb, but get an error message "the ipod cannot be synced. a duplicate file name was specified. it only syncs a small % of music. any clues?

Hmm. It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
If necessary, post the resultings numbers and we can verify what the next steps to take.
B-rock

I am trying to get my ipod to work and when i plug my ipod in to my computer with i tunes on i get the message " the ipod cannot be used because the mobile device service is not started" what does this mean

I got the message "the ipod cannot be used because the mobile device service is not started"...when i plugged my ipod in with itunes running

I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

ERROR MESSAGE: The IPOD cannot be updated.

Please help!! Have tried everything can think of including, resetting, retrying, restarting, reinstalling and restoring. ITunes automatically starts downloading when you connect but then only transfers the first 50 or so songs in the library, and then says update complete. When you ask it to then update the IPOD through file menu an error message comes up saying 'The IPOD cannot be updated, the disk could not be read from or written to.' There is no problem with the IPOD, because I have been able to update it via another PC, it just won't update via the laptop even though the ITunes has been set up on the laptop as the ITunes I want to use.
Click wheel Windows XP

To all concerned: There is a new Apple Support Document regarding this error:
-36 or "Disk cannot be read from or written to" error syncing iPod in iTunes
Maybe this helps.
Alexander.

Error message: the ipod cannot be synced. An unknown error occurred (-48)

When i try to sync my ipos i get the message:
"The iPod "my iPod" cannot be synced. An unknown error occurred (-48)"
What should i do?! please help

Hello danayy,
The cause of this error message could be linked to a corrupt song or perhaps an corrupt iTunes or iPod file.
Maybe start by trying this:
1. Plug in your iPod and close iTunes.
2. Go to "My Computer". Click on the iPod drive once. Go to File, then click Properties.
3. Go to the Tools tab. Under "Error Checking", click Check Now.
4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
Others have had luck with the solution provided in this Apple support document. It does say error 50 but may apply to your situation as well. It's worth a shot.
http://support.apple.com/kb/TS1539
If still no luck, it may be a good idea to [Restore|http://support.apple.com/kb/HT1339] the iPod via iTunes.
Hope this helps.
B-rock

Why am i receiving error message "the ipod cannot be synced. an unknown error occurred (13019)" when i try to move a song from my itunes library into my music folder on my ipod touch?

Why am I receiving the following message when I try to move a song from my iTunes library into my iPod touch's music folder?
"The iPod cannot be synced. An unknown error occurred (13019)."
It was working just fine. Then all of a sudden this error message popped up.

Try here:
iTunes: Error 13019 during sync

TS3694 trying to restore and update my iphone 3g but it keeps saying the iphone cannot be restored error code 1015 can anyone help?

i am trying to restore and update my iphone 3g which i have just brought but it keeps saying iphone cannot be restored error code 1015 can anybody help please?

This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.

Help!! The ipod cannot sync!

Hi all, i have a problem with my ipod.
I 've download the last itunes version, its full bat, and restore mi ipod, but now it cant sync!
The msg that appears is something like this:
"The ipod cannot synchronize. It does not find the needed file."
can someone help me pls, i try to put some files in the library (i can put folders but have to put files 1 at the time :s) but know the ipod wont sync...
thx a lot!
ipod nano (secnd gen) 4gb Windows XP

Hi Franramone,
First, try these five iPod troubleshooting steps, and see if they help with anything:
The Five Rs
There are a few different possibilities of what might be causing a "required file/folder cannot be found" error message when syncing an iPod.
So, let's go ahead and work through some steps to try, one-by-one, and see if anything seems to work for you.
The basic procedure with the following instructions would be to disconnect your iPod from your computer prior to actually performing the task.
Then, when you are complete with that step, open iTunes, and connect your iPod to your computer again, to check if you are still getting the error message. Repeat this kind of sequence as you go onto each next possibility to try:
<hr>
Corrupt Photo Cache folder:
Sometimes the "iPod Photo Cache" folder(s) on your computer can be corrupted in some way, which causes this error message.
Try deleting this folder off your computer:
1 - Go to "START > Search".
2 - Select "All files and folders", and make sure that you are searching over your entire main hard drive.
3 - Then, type "ipod photo cache" in the blank, and click "Search" to begin searching.
4 - When the search is complete, delete any "iPod Photo Cache" folders that you may find on your computer, by pressing the Delete key, or dragging the folder to the Recycle Bin.
<hr>
iTunes needs to be reinstalled:
It's possible that iTunes needs to be reinstalled, perhaps because some required installation files were not loaded properly, or have been deleted.
Disconnect your iPod from your computer.
Go to "Add or Remove programs" in Control Panel. Find "iTunes" and "QuickTime" on this list, and remove them both.
Then, download the Windows Installer CleanUp Utility, to clear out the remaining iTunes and QuickTime installation files off your computer (see this MS document for information on it):
Description of the Windows Installer CleanUp Utility
Also, use this article to manually remove the left over files from installation:
Removing iTunes and QuickTime for Windows
After you've done that, restart your computer.
Then, go to this page to install the iTunes + QuickTime installation pack onto your computer again:
Download iTunes - 7.1.1.5
Now, restart your computer once more.
<hr>
Corrupt iTunes Library files:
-- It's possible that there is some sort of corrupt file in the iTunes library, which is causing this error.
When you are getting this error message, does it seem to occur when it hits a particular song(s) in the sync?
Try using the technique described in this article, for help in doing this.
If so, then try tracking down where which song that is, and then attempt to play that song in iTunes.
If you think you've found the culprit, delete it from your iTunes library (with your iPod disconnected), and reimport it into your iTunes again.
-- Make sure that your external hard drive is connected. If you store your iTunes library songs on an ex. hard drive, then make sure that it is connected to your computer, or else you will have files that cannot be found in your iTunes library.
<hr>
USB issues:
This error could also be caused by something with your computer's USB connections with your iPod.
-- First, try connecting your iPod to a rear port, not the front one.
-- With your iPod disconnected, try unplugging all other USB and FireWire devices (except your keyboard and mouse).
-- Update or reinstall your USB drivers. For instructions, see the steps in this article.
-- Also, you could try using a different USB cord. Disconnect your current one from your computer and your iPod, and restart your computer. Now connect the new USB cord (if you have another one) to your computer, and connect your iPod.
<hr>
Firewall issues:
It's possible that your firewall or antivirus software is blocking an iTunes process (like iTunesHelper.exe, for example), from running properly when your iPod is connected.
First, let's determine what Internet security software you have.
If you're not sure, you can go to "START > All Programs", and browse along the list for your security program.
(Make sure to do the following with iTunes closed and your iPod disconnected.)
Here are a couple of firewall/security programs that come to mind, that we have kbase articles (or I have the security program myself) about how to allow iTunes onto it:
If you're using your Windows firewall, then you can use this article to enable iTunes on it:
How to enable iTunes on Windows XP firewall
If you're using McAfee Personal Firewall Plus, then use the instructions in this article to enable iTunes there.
(That article above only mentions "iTunesHelper", but allow anything Apple/iPod/iTunes related on that list... not sure if that is the only one listed there, but look around anyway).
If you are using something else, then usually, you launch the program, and go to some sort of section like "Settings", then go to something that says "Firewall settings", "Internet Permissions", or something similar.
Try to find a list of applications that it "Allows/Blocks".
Then, like normal, enable "iTunesHelper.exe", or "iTunes.exe", and "iPodService.exe" or anything else iTunes/iPod related (again, not sure if there are many things on that kind of list).
Now, after you've enabled iTunes processes on your firewall, restart your computer. Then, check your firewall again, just to make sure that your settings haven't changed back to default, and are still allowing iTunes.
Then, connect your iPod, and see if it syncs with iTunes or not.
<hr>
Let's test something...
If that does not fix your issue, then I would also like to do a little test with how something acts on your computer for you:
With iTunes opened and your iPod disconnected, go to Task Manager (CtrlAltDelete), and click on the "Processes" tab. Here, there ought to be these three processes listed:
iTunes.exe, iTunesHelper.exe, and iPodService.exe.
Carefully watch those three processes (if they are all there), and leave your Task Manager up and runnning so you can see what happens.
Now, connect your iPod to your computer.
Do those three processes stay in your Processes area when the iPod is connected? Or does some other strange thing occur?
For example, do either of those applications only stay for a few seconds when your iPod is connected, then promptly disappear?
Now that were done with the test (please describe the results of what happened in a reply), you can move onto some other possibilities:
<hr>
Other causes:
There could also be other things that could cause this error.
For example, if your computer is out-of-date with its Windows Updates, that might be a contributing factor.
You could try enabling disk use in iTunes, then resync your iPod with iTunes, and see if the error still occurs. (for instructions on disk use, check disk use
This could be a digital signing issue on your computer, too. See this MS document on that for details:
Detecting digital signing issues in Windows XP
In addition, I would suggest that you could try reinstalling your iPod's software update files.
See this for instructions:
What to do if iPod can't be updated because the firmware file was corrupt or not found
For some more ideas on "other causes", you could take a look at what is mentioned in this article. (i.e., running Chkdsk on your hard drive, or keeping your computer up-to-date with its downloads).
<hr>
I hope one of those things solves your issue!
-Kylene

Help! error message 'The IPod cannot be restored' error message 1418

Similar Messages

Maybe you are looking for