HELP! External Lacie Drive wont mount!

Hi Guys,
I have a really important problem. I'm currently working with two 4Big Lacie Drives. Both drives were working fine last week. But I go to turn it on today and the 8TB drive (the other being a 4TB), wont mount. This drive has been working fine for about a month. It hasn't been knocked or anything, and was locked away over the weekend.
Today the drive can be seen in Disk Utility but I cant repair or verify the disk. And the one partition it has doesn't show up like its sister drive does. I have tried different power supplies and cables, as well as connecting it to another mac.
It is really important I get this drive working, as I am working to a tight deadline and fear I do not have time to re-format and then re-copy all 8TB of video I need onto this drive (FYI my files are backed up but in another location).
Please let me know any thoughts sASAP. And sorry if I havent included enough info.
Thanks,
Phil.

Most likely the external AC power supply brick is bad. If the drive is under warranty LaCie will replace the brick no charge and if it is not they sell the supplies on their website for around $20 US.

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I am unable to get two external LaCie drives to mount. I switched computer desks and everything was disconnected for a few days. My 2T g drive mounted with no trouble. What can I do to mount the two LaCie drives? One is a 4T, the other is 1T.

After disconnected all the computer peripherals and trading computer desks, today I can't get the two LaCie external drives to mount. They were working yesterday, but not without problems. The 1T is hooked up for Time Machine, and it ran continually yesterday. Today it isn't mounting. The 4T showed on my mac desktop, but an error message stated it wouldn't mount. I'm not super computer savvy and really need some help. Also, the 2T g-drive is working without any problems. My iMac is an older 2008 24" aluminum model. It has been working well, but gets very hot in back. What should I try now?

How have you been connecting these drives to your iMac? USB?
Have you connected them back to your iMac the same way they were connected before? Including making sure they have the power they need?
If all the connections are just as before, and all the drives have the power they need, have you tried shutting down your iMac and starting it up from a cold start?
If you still have trouble I would ask whether you shut everything down correctly before disconnecting/unplugging/powering-down the drives. Unfortunately, it is possible that some of the drives were not disconnected or whatever in the proper manner, and, so, have become corrupted. (I'm hoping not, for your sake. However, even if so, such can be recovered, but it will take more expertise than you seem to claim for yourself.)

HELP! Lacie 4Big wont mount anymore!

Hi Guys,
I have a really important problem. I'm currently working with two 4Big Lacie Drives. Both drives were working fine last week. But I go to turn it on today and the 8TB drive (the other being a 4TB), wont mount. This drive has been working fine for about a month. It hasn't been knocked or anything, and was locked away over the weekend.
Today the drive can be seen in Disk Utility but I cant repair or verify the disk. And the one partition it has doesn't show up like its sister drive does. I have tried different power supplies and cables, as well as connecting it to another mac.
It is really important I get this drive working, as I am working to a tight deadline and fear I do not have time to re-format and then re-copy all 8TB of video I need onto this drive (FYI my files are backed up but in another location).
Please let me know any thoughts sASAP. And sorry if I havent included enough info.
Thanks,
Phil.

Most likely the external AC power supply brick is bad. If the drive is under warranty LaCie will replace the brick no charge and if it is not they sell the supplies on their website for around $20 US.

After updating to 10.4.6, external firewire drives wont mount consistantly

I have a swappable external hard drive casing that has two slots. Since updating to 10.4.6, the drives will randomly dissapear from the desktop, then will not remount. It takes a lot of swapping firewire cables around, usually ending up with the same configuration and multiple reboots to get them back. Even then, I can't depend on them to stay mounted. I have had this problem infrequently in the past, though not recently. This last update seems to have resurrected the ailment. Any guesses?
Thanks mac people.
-justin!
Dual 2.5 Mac OS X (10.4.6)

I'd find out if the Firewire bridge needs a firmware update. I'd also try changing Firewire cables. See this FAQ:
http://www.macmaps.com/firewirebug2.html
Disclaimer: Reference to links I make to my Macmaps.com website are a for your information only type reference. I do not get any profit from this page, and it is open to the public.

External hard drives wont mount

I ejected my two external hard drives before disconnecting them. I have reconnected but they do not show up in the Finder or Disk Utility. The drives show up when plugged into my macbook. jp

Hello, are the USB? Do other USB things work in those ports?
Might try this...
reset FW bus, same goes for USB reset...
Reset the Firewire bus
If your Firewire or USB isn't recognizing any device. A solution which has worked for some whose hard drive became invisible in 10.4 was simply to follow these four steps to reset the Firewire/USB bus:
1. Shut the machine down.
2. UNPLUG the power lead to the computer and any firewire/USB drive.
3. leave it for 10 minutes.
4. Connect back up and reboot.
http://www.macmaps.com/firewirebug2.html

External USB drive wont mount but USB Flash Drive Wll?

I have an external usb hard drive formatted to NTFS. When I plug it in it shows up in my file manager as New Volume.
When I click on it I get an error message that says
"Cannot get volume fstype alternative"
I have made changes to PolicyKit and it didnt fix it.
I also have a Corsair Flash Drive that has no problem mounting and I can access it without errors.
I dont have a clue how to fix it since one works and the other doesnt.
Any help would be greatly appreciated
Last edited by ziegen (2009-06-07 02:22:15)

Have you got ntfs-3g installed?

Using time capsule to backup FCP files on External Lacie drives

Has anyone done this with any measure of success? I have my FCP projects on 3 to 4 external Lacie drives and I want to back them up onto my 1 TB TC. It seems TC only backs up the internal HD and not external HD's. Is my only option to drag the data onto TC without any hope of a regular back up?
Any suggestions would be helpful
Thanks

Unfortunately I won't be able to tell you too much about time machine. I don't use it. I use another utility to clone my internal HD once a day. I use Carbon Copy Cloner which is scheduled to do an "incremental backup" (only what's changed since the last sync) every day at 4 pm. You could do this same sort of thing via Time Machine. It's just a slightly different paradigm as far as back up strategies go. So it's sort of an either/or: Time Machine vs. CCC.
Then, you'd use ChronoSync to handle the external to Time Capsule. Actually you could use ChronoSync to do the internal to Time Capsule as long as you're, basically telling it to, "make this folder look just like 'this other' folder". ChronoSync can do it all as long as you're NOT talking about making and preserving bootable clones. If you're only trying to do a bunch of "mirroring" then ChronoSync could be "one-stop-shopping".
Hope that makes sense.
Not sure about "drobo"? Google search leads me to believe it's an external Hard Drive? If so, no. I haven't used it. But there's no reason why ChronoSync wouldn't talk to it and function just fine.

My external LaCie drive gets an error message "the disc you inserted was not readable by this computer." The only options offered are "ignore" or "eject" Disk Utility sees the disc but does not give a repair option. What can I do?

When I plug in my external LaCie drive I get an error message "the disc you inserted was not readable by this computer."
The only options offered are "ignore" or "eject"
Disk Utility sees the disc but does not give a repair option.
What can I do?

The good thing about mac-centric resellers such as OWC, is they have people on staff that can answer questions without you buying things first. They also have how-to information, and instructions are included in many of their products. I saw a link to watch a DIY video in one of their pages; an example of a RAID (with its own power supply) is shown on their drives page. Also a few in there, with no power supplies, for less money.
If I were looking to backup and perhaps also have a partition for a system clone, I'd consider something like one of these: http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
Some ideas on the RAID backup methods appear in google search, some of the pages are ideas and concepts; and the better ones also warn about using RAID for the only backup plan.
Oh, OWC has live chat. Haven't tried it, nor have I bought anything from them. I have what appears to be two products from them, but have not used either. One is in a box as-new, but has only USB2.0 ports & my Macs needed FW400/800. It has been said their RAM is a good way to upgrade, too. But I can't confirm!
A 'RAID-ready' unit for backup may be more versatile for just that, but I have not checked into these details. I use single HDDs in powered enclosures, and usually manually make backup clones to FW drives, of bootable OS X systems. Some of the OWC raid-ready use eSATA ports so that may not be viable for a computer without them.
The unused in-box external drive I have is like the base model in the link above. However mine is USB2.0 (maybe) and won't boot my older Macs due to hardware variance; and my preference would be for FireWire options, these models do offer that. But the one I have does not. Dual 500GB HDDs, and they could be used in tandem as a RAID. That would be a choice set up in software. I'm not sure and not interested enough to read up just now.
My backup method is not automatic, or a moving backup plan, if I don't get a move-on and make full system clones. I do make copies of photos and documents the manual way, to USB external drives; and occasionally backup to DVD or CD media. And USB flash, that helps to move files between computers without need to use file sharing via wi-fi. {Like Why fly? Walking is better exercise unless one is a bird. Squawk!}
https://www.google.com/#q=raid+backup+mac
Depending on the ports in your Mac, you may be able to use other cables to attach between a backup or externally enclosed hard disk drive with multiple partition and bootable clone in one of them. Not sure about the Thunderbolt, and where that is the main port, adapters are required to access other devices, as allowed.
Anyway, I am going on and on, yet not really saying anything.
My ideas would not be all that interesting to follow as a backup
plan when matching available newer hardware to task, but you
can get some into better ideas if you are not in a rush. Get a
good setup and then look into more an betterer stuff.
Good luck & happy computing!

My external hard drive wont show up in the "Save to:" menu when I try to import videos

My old external broke so I found my old one and plugged it in and went to import some videos on imove from an sd card but my external hard drive wont show up on the "save to:" drop down menu. I've been on utility disk to try and repair disk permission but I can't because the button isn't lit up. I can only click on verify disk or repair disk. I tried both of these but it still wont come on the drop down menu. It is showing up on the left in the event library but it has a little yellow triangle with a black exclamation mark in it.
Hope that all makes sense!
Any help would be very much appreciated!

Ok in disk utility it says Format : MS-DOS (FAT32)
Sorry Im not sure what you mean by can it connect via firewire? Sorry I'm a bit useless with technology haha

Tiger randomly stopped allowing my External Hard drive to mount and...

Hello, I have been using an External Hard Drive (1 terabyte Seagate, new) for a couple months if not a year by now for saving movies, and all of my iTunes on it. Its been working wonderfully. However it recently stopped being able to mount citing invalid hard drive and gives me the options of either eject, ignore, or initialize. Im not sure what to do. And also my computer has been acting funny every since the day it started. I will walk you through it step by step.
July 6th I was surfing the web and unfortunetly clicked on a link that aparently contained a trojan. Or atleast thats what my Antivirus notified me of. I had downloaded the trojan some how without a pop up or anything telling me I was downloading anything. (using safari) So i ran a virus scan and saw one virus was in my system and that it couldnt be deleted or repaired by my antivirus program, Im working on getting rid of that but at the time I had my Seagate 1 terabyte external hard drive attached via fire wire to my Macbook. It was working then.
Later that day I unplugged my hard drive and took my laptop around a little bit, nothing unusual. Then when i came back later that night I tried plugging in my hard drive and a pop up stated that the hard drive was unable to mount and I could either eject, ignore, or initilize. I tried may different routes, restarting, letting it all rest, etc. And in Disk Utility i try to verify the disc and it says its unable to and needs repairs. So I try repairing the disc and it says unable to due to an error.
Then yesterday I went to my applications and noticed none of my applications are there anymore. These applications were saved on the internal hard drive so it was very odd to me. However i can still use spotlight to find and open my apps.
My question is, What can I do to allow my external hard drive to mount? I dont figure it is the trojan on my system but could it be? If so how would I fix it? Im mostly worried about getting the data off the external hard drive then I can reformat it. Or if theres a way to just get it back to normal without reformatting Id love to hear it. As for the applications missing and the trojan on my internal hard drive I can fix that, at the very least Ill just reboot my system with my original OS Disc and just start fresh, its about time anyways.
But please. If anyone has ever had their external hard drive just stop mounting and figured out what to do I would be ever so grateful to hear how you did so. The hard drive itself isnt damaged, its not making any unusual sounds. Whenever i plug it into the computer it acts like normal (turning on and what not) until the computer tells me it cannot mount then nothing happens. Ive looked online and it seems to be a software issue.
If its any help I was downloading a torrent (.avi, no viruses) at the time. I know sometimes if one file on the hard drive becomes corrupt the whole thing becomes unusable. Regardless I would appreciate it if anyone knows a way to at the very least retreive the files on the drive, but preferably know how to just get it back to normal. If i could get it to force mount (via terminal or something) I know which file would possibly be the corrupt one or something so I could work with it.

Bejan:
Thanks for posting back with the pics of the messages from your computer. Disk Utility reports "Underlying task reported failure" when repairing a volume is a directory error which cannot be repaired by Disk Utility. Unfortunately, Disk Warrior may not be able to replace the rebuilt directory, either. Tech Tool Pro has a better chance of repairing it, although this particular directory issue can be stubborn, and is often rooted in a hardware issue. Your surest bet is to backup/clone the information on the HDD using a utility like SuperDuper or Carbon Copy Cloner, completely reformat and erase the HDD (directions below), then restore data from backup.
Formatting, Partitioning Erasing an External HDD
• Connect external HDD to computer
• Turn on external HDD
• Start up computer and log in
• Go to Applications > Utilities > Disk Utility and launch DU.
• Select your HDD (manufacturer ID) in left side bar.
• Select Partition tab in main panel.
• Click on Options button
• Select Apple Partition Map (PPC Macs) or GUID Partition Table (Intel Macs)
• Click OK
• Select number of partitions in pull-down menu above Volume diagram.
For more partitions than one, after you have selected the number of partitions adjust the size of the partition by selecting the top partition and typing in the size; then move down if more adjustments need to be made.
(See Dr. Smoke’s FAQ Backup and Recovery for tips on partitioning external HDD)
• Type in name in Name field (usually Macintosh HD)
• Select Volume Format as Mac OS Extended (Journaled)
• Click Partition button at bottom of panel.
• Select Erase tab
• Select the sub-volume (indented) under Manufacturer ID
• Check to be sure your Volume Name and Volume Format are correct.
• Click Erase button
• Repeat above procedure to erase each partition
• Quit Disk Utility.
cornelius

MacBook Pro 17"... JUST REPAIRED VIA APPLE STORE ...CD/DVD Drive wont mount disks

Macbook Pro (17") wouldn't boot to desktop/homescreen, so I went to Apple.
They sent me to Micro Center for data recovery. Success.
After that, back to Apple then they sent me to Best Buy for new Hard Drive. Success.
Back to Apple. Everything working ok except that my Adobe Creative Suite programs no longer work.
So I try to reinstall via data CD, as I did when I originally installed the programs, but now my CD/DVD drive wont mount ANY disks!
It accepts them, makes some odd noises, then spits back out. Please help!

I'm confused, why did Apple 'send' you to 2 non Apple places for repairs? Did you buy the product from Best Buy? It doesn't seem like Apple made any repairs, so you'll have to get either Micro Center or Best Buy to repair the issue for you.
How long ago were these repairs?

What is the circled number one under my drive icon on the desktop? I recently hooked up an external LaCie drive and hope I didn't partition my main drive somehow by mistake.

I noticed after installing an external LaCie Drive, that a circled number 1 appears under my drive icon on the desktop that was never there before. I have a iMac G5. I go to Disk Utility at times to erase or burn a disk. Could I have somehow partitioned my hard drive or what / why is that number appearing or is it normal? Thanks and I hope I didn't screw up the drive cause I'm a newbie and would hate to have to delete and reinstall. Could I have a tired machine? I have lots of GB's left and machine at times acts strange like will record something and default it to iMovie slide show unless I wasn't careful what file was open at the time. Can you tell me what the number means?

Try renameing it, but you might also check this...
n Finder's Menu, select Go menu>Go to Folder, and go to "/volumes". (no quotes)
Volumes is where an alias to your hard drive ("/" at boot) is placed at startup, and where all the "mount points" for auxiliary drives are created for you to access them. This folder is normally hidden from view.
Drives with an extra 1 on the end have a side-effect of mounting a drive with the same name as the system already think exists. Try trashing the duplicates with a 1 or 2 if there are no real files in them, and reboot.
If it does contain data...
http://support.apple.com/kb/TS2474

External Hard Drive not mounting on bootup

I have a USB2.0 Hard Drive formatted with ntfs, which holds my music. I have an fstab entry for it using ntfs-3g and I can mount it fine after booting up. But the drive doesn't automatically mount like it should. It looks like the system is mounting the fstab entries before it is finished detecting my external drive. Anything I can do to fix this?

fwojciec wrote:I let my external ntfs drive be mounted by hal - I have no entry for it in /etc/fstab. In order to have it mounted with read/write privileges I had to create a hal policy like this wiki page describes: http://wiki.archlinux.org/index.php/HAL … ntfs-3g.29
I'm not sure if this solution is what you're looking for though...
I actually tried using hal to do it and it didn't work right for some reason.

2 different brand USB external hard drives not mounting- Firewire ok

Hi, first timer here so apologies in advance.
i have to different brand external hard disks and they both show up fine with a firewire connection. the trouble is that i need to use the usb connection and neither show up. (shows up in system profiler though but not disk utility.) why USB if i can use Firewire? I will be using the disk to connect to a Wii console via usb port and the Wii is not recognizing either disk either?
Any ideas on how to get one of these disks to mount by USB?
cables are fine as work with USB only hard disks.
Thanks in advance

Hello Bob,
Thanks for your reply.
Unfortunately it does not show up at all in "disk utility". But appears in System Profiler under USB. This is true of 2 different external hard drives that mount fine with the firewire cables. One is a 3.5 inch and the other is a 2.5 inch portable. The USB cable is not faulty as tested it with another USB peripheral. Now a big believer in coincidences. Am i doing something wrong?
any other thoughts?
thanks again

USB quits after 10.4.11 update and can't read external Lacie drive contents

Performed update through Software Updater. (After reading this forum, I now know better for future updates) Now, my USB ports don't work and external Lacie drive looks blank. Plugged USB devices into PC and they work fine. From PC on same network, I can see all the files on the Lacie. Repaired disk permissions, shut down and unplugged everything, even power cord, and let it "think" for several hours. Still same problems. USB lights up for a few seconds then shuts down. Tried all USB ports, same problem. I can connect to external HD but it appears that all the files are gone.

Still not working.
I ran applejack, then re-installed the combo upgrade for 10.4.11, gave it several restarts, still no USB power or access to external HD. One thing that I notice, when starting up and the grey screen is up, the USB is lit. As soon as the little clock thing starts "running" in a circle, the lights go out. If I unplug then re-plug the USB devices, the lights come on for just a few seconds and then go out. Same results with and without USB hub in both ports. This is our old machine used mostly by kids for iTunes so we must attach the iPod to it or they will be on the new iMac, fresh out of the box!
BTW, we were 'tricked' into this upgrade. iTunes gave an error message saying that we had to upgrade or some features would no longer work. After the upgrade, iTunes said it would not load until we upgraded the OS X. I just jumped from 10.4.3 to 10.4.11 because that was the latest version. I have always trusted Apple and never had a problem, until now

HELP! External Lacie Drive wont mount!

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