Help figuring out the next step

Credit card became invalid and so I needed to resign up. I created a different log in and pass word because I couldn't remember the original log in and pass.  I have already paid for a new subscription and removed and redownloaded skype but when I try to use skype it says I need a subscription.  I need help figuring out the next step because it won't let me skype to a mobile in Togo Africia and I have already paid for a new subscription  with my new credit card.  Help!! Donna  

you can visit the link below for instructions on how to check the status of your current order;
https://support.skype.com/en/faq/FA288/what-is-the-status-of-my-order
if you need further assistance, you can also try to contact customer service. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

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