Help file doesn't load

Sometimes, the FCP X Help "manual" file doesn't load. I'm assuming this comes from Apple every time over the web. If it does, this is odd as other Apple pages are loading normally.
I have to fall back on the pdf version I saved on my Mac but it's not very searchable.
Just me?

Hi JaredHess
Are you certain it's looking for the .CHM? I'd be looking at
Tools > Options... > General tab and ensuring the "Use
Offline Help" hasn't been DE-selected, forcing RoboHelp to look at
the internet for its help.
Cheers... Rick

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Help Files Won't Load In Web Broswer

We recently moved our web site and I moved over all of our
help files. Whenever I try to view these files through Internet
Explorer, the opening page seems to just keep trying to load (like
an endless loop). I am 90% sure that it has to do with a setting in
IIS because of the following:
1. I can view the files just fine if I view them in Windows
Explorer.
2. I tried creating a "test" group of Help files and they
work fine on another web server that I have, but don't work on this
particular one.
I am wondering if anyone has any insight on this? I am
running a Virtual Private Server with Win2003, IIS 6. If you want
to look at what the files are doing, please go to
http://www.basic-software.com/80help/80help.html.
This is a matter of urgency, so your reply, suggestions, are
greatly appreciated!

OK - Since no one else is responding on the forum to this, I
have an update -- I found out that if I remove these lines from the
opening page it will load my help files, but it doesn't show the
opening URL like before -- Any clue again as to why this works on
our other server, but not on this one?
<script type="text/javascript" language="javascript" >

</script>

Flash CS5.5, SWF file doesn't load TLF text.

Hiya,
I just downloaded the trial version of Flash 5.5. I was trying to a tutorial from Adobe Classroom in a Book: Flash Professional CS5. I was trying to do lesson 7 which is all about TLF text.
In the tutorial, you insert text that is TLF text. Most of the text doesn't do anything (it's Read-Only). But there is one area that is supposed to be a Mortgage Calcualtor and functions with ActionScript.
I inserted the ActionScript that makes the Mortgage Calculator text do the proper math. My problem happens when I try to test the movie: the SWF file doesn't display any of the TLF text, and the Output panel gives me the following:
ReferenceError: Error #1065: Variable TLFTextField is not defined.
ReferenceError: Error #1065: Variable TCMText is not defined.
I am confused because there aren't any variables with those names in any of the files of the tutorial, or in the ActionScript I entered. Where is Flash getting those variable names from? O_o
I even turned the text back into Classic text to see if that helped, but I still get the error. Could this be a glitch with Flash 5.5?
Thanks for your time.
Tara

That file has all the menu items in it.
A crossdomain file is use as a security measure. Perhaps I see it because I use a webpage on my own server to display your SWF file. Check to see if that's the case with you.
But I gave it another try.
I downloaded the menu.swf and the xml file and stored them in a folder. I use a custom webpage and stored that in the same folder.
Instead of the full URL is simply use the filename.
<object classid="clsid:D27CDB6E-AE6D-11CF-96B8-444553540000" id="obj1"
codebase="http://download.macromedia.com/pub/shockwave/cabs/ flash/swflash.cab#version=6,0,40,0" border="0"
width="870" height="800">
<param name="movie" value="menu.swf">
<param name="quality" value="High">
<embed src="menu.swf"
pluginspage="http://www.macromedia.com/go/getflashplayer" type="application/x-shockwave-flash" name="obj1"
width="870" height="150"></object>
That works.
When I paste the <object> code in the HTML Snippet and use relative URLs to the menu in the folder mentioned above, I noticed that the XMLHorizontalMenu.xml is expected to be in the Pagename_files folder. That folder belongs to the iWeb pages it is embedded in. When I put the xml file there, the menu works.
You have to check the design of the menu.swf file.
Otherwise, store all files in a separate folder and use a <iframe> to embed it.

Photo descriptions disappeared after update to iPhoto 11 and the help file won't load, BBOD, Photo descriptions disappeared after update to iPhoto 11 and the help file won't load, BBOD

Event titles remain, but why did the individual photo titles change into numbers after an upgrade to iPhoto 11?
Why does clicking the iPhoto Help button pop open a new window and promptly invoke the beach ball of death which remains even with iPhoto closed but stops when the App Store app is closed?

When you installed iPhoto 11 did you create a new library and import your old library into it? If so that was not the way to upgrade the library. The correct way is to just open your old library with the new iPhoto application and let the application upgrade the library.
If efforts to repair the corrupted library fail you may have to start over with a new library as follows:
Start over from scratch with new library
Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:
1. Move the existing library folder to the desktop.
2. Open the library package like this.
Click to view full size
3. Launch iPhoto and, when asked, select the option to create a new library.
4. Drag the Origianls (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from the iPhoto Library on the desktop into the open iPhoto window.
Click to view full size
This will create a new library with the same Events as the original library but will not keep the metadata, albums, books slideshows and other projects.
The Help file issue might be corrected by running BatChmod on the iPhoto application with the settings shown in this screenshot.
Click to view full size
OT

CSV FILES DOESN'T LOAD WITH RIGHT DATA USING SQL LOADER

Hi pals, I have the following information in csv file:
MEXICO,Seretide_Q110,2010_SEE_01,Sales Line,OBJECTIVE,MEXICO,Q110,11/01/2010,02/04/2010,Activo,,,MEXICO
MEXICO,Seretide_Q210,2010_SEE_02,Sales Line,OBJECTIVE,MEXICO,Q210,05/04/2010,25/06/2010,Activo,,,MEXICO
When I use SQLLOADER the data is loaded as follow:*
EXICO,Seretide_Q110,2010_SEE_01,Sales Line,OBJECTIVE,MEXICO,Q110,11/01/2010,02/04/2010,Activo,,,MEXICO
And for the next data in a csv file too:
MX_001,MEXICO,ASMA,20105912,Not Verified,General,,RH469364,RH469364,Change Request,,,,,,,Y,MEXICO,RH469364
MX_002,MEXICO,ASMA,30094612,Verified,General,,LCS1405,LCS1405,Change Request,,,,,,,Y,MEXICO,LCS1405
the data is loaded as follow:
X_001,MEXICO,ASMA,20105912,Not Verified,General,,RH469364,RH469364,Change Request,,,,,,,Y,MEXICO,RH469364
X_002,MEXICO,ASMA,30094612,Verified,General,,LCS1405,LCS1405,Change Request,,,,,,,Y,MEXICO,LCS1405
I mean the first character is truncated and this bug happens with all my data. Any suggestion? I really hope you can help me.
Edited by: user11260938 on 11/06/2009 02:17 PM
Edited by: Mariots on 12/06/2009 09:37 AM
Edited by: Mariots on 12/06/2009 09:37 AM

Your table and view don't make sense so I created a "dummy" table to match your .ctl file.
SQL> create table CCI_SRC_MX
2 (ORG_BU               varchar2(30)
3 ,name                 varchar2(30)
4 ,src_num              varchar2(30)
5 ,src_cd               varchar2(30)
6 ,sub_type             varchar2(30)
7 ,period_bu            varchar2(30)
8 ,period_name          varchar2(30)
9 ,prog_start_dt        date
10 ,prog_end_dt          date
11 ,status_cd            varchar2(30)
12 ,X_ACTUALS_CALC_DATE date
13 ,X_ACTUAL_UPDATE_SRC varchar2(30)
14 ,prod_bu              varchar2(30)
15 ,ROW_ID               NUMBER(15,0)
16 ,IF_ROW_STAT          VARCHAR2(90)
17 ,JOB_ID               NUMBER(15,0)
18 );
Table created.
SQL> create sequence GSK_GENERAL_SEQ;
Sequence created.I simplified your .ctl file and moved all the constant and sequence stuff to the end. I also changed the format masks to match the dates in your data.
LOAD DATA
INFILE 'SBSLSLT.txt'
BADFILE 'SBSLSLT.bad'
DISCARDFILE 'SBSLSLT.dis'
APPEND
INTO TABLE CCI_SRC_MX
FIELDS TERMINATED BY ',' OPTIONALLY ENCLOSED BY '"'
TRAILING NULLCOLS
(ORG_BU
,NAME
,SRC_NUM
,SRC_CD
,SUB_TYPE
,PERIOD_BU
,PERIOD_NAME
,PROG_START_DT          DATE 'dd/mm/yyyy'
,PROG_END_DT            DATE 'dd/mm/yyyy'
,STATUS_CD
,X_ACTUALS_CALC_DATE    DATE 'dd/mm/yyyy'
,X_ACTUAL_UPDATE_SRC
,PROD_BU
,row_id                 "GSK_GENERAL_SEQ.nextval"
,if_row_stat            CONSTANT 'UPLOADED'
,job_id                 constant 36889106
{code}
When I run SQL Loader, I get this:
{code}
SQL> select * from CCI_SRC_MX;
ORG_BU NAME           SRC_NUM      SRC_CD      SUB_TYPE   PERIOD_BU PERIOD_NAME PROG_START_DT        PROG_END_DT          STATUS_CD PROD_BU ROW_ID IF_ROW_STAT    JOB_ID
MEXICO Seretide_Q110 2010_SEE_01 Sales Line OBJECTIVE MEXICO     Q110         11-JAN-2010 00:00:00 02-APR-2010 00:00:00 Activo     MEXICO        1 UPLOADED     36889106
MEXICO Seretide_Q210 2010_SEE_02 Sales Line OBJECTIVE MEXICO     Q210         05-APR-2010 00:00:00 25-JUN-2010 00:00:00 Activo     MEXICO        2 UPLOADED     36889106
{code}

NIB file doesn't load

Hi,
I had created a new project with the Tab Bar Application Template in XCode. I did not ever touch the AppDelegate classes. Everything used to work perfectly. I must have done something, but now my main view does not load when I Build & Go. Instead, the app terminates due to an uncaught exception. I even tried to undo all my changes and restore the project from a snapshot, but it still will not load. Is this simply a programming bug, or am I doing something wrong? Any help would be greatly appreciated.
-Thanks
P.S. Here is the Log from XCode:
[Session started at 2009-02-04 17:53:16 -0600.]
2009-02-04 17:53:19.783 Pulse New[2457:20b] Unknown class SecondView in Interface Builder file.
2009-02-04 17:53:19.791 Pulse New[2457:20b] * Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<Pulse_NewAppDelegate 0x525070> setValue:forUndefinedKey:]: this class is not key value coding-compliant for the key secondView.'
2009-02-04 17:53:19.792 Pulse New[2457:20b] Stack: (
2492227851,
2497429051,
2492226609,
2444026504,
2444025070,
2444568513,
818019035,
2492181573,
818013737,
818022028,
816113908,
816149067,
2444104238,
2491730725,
2491731160,
827745792,
827745989,
816114848,
816160924
[Session started at 2009-02-04 17:53:19 -0600.]
Loading program into debugger…
GNU gdb 6.3.50-20050815 (Apple version gdb-962) (Sat Jul 26 08:14:40 UTC 2008)
Copyright 2004 Free Software Foundation, Inc.
GDB is free software, covered by the GNU General Public License, and you are
welcome to change it and/or distribute copies of it under certain conditions.
Type "show copying" to see the conditions.
There is absolutely no warranty for GDB. Type "show warranty" for details.
This GDB was configured as "i386-apple-darwin".warning: Unable to read symbols for "/System/Library/Frameworks/UIKit.framework/UIKit" (file not found).
warning: Unable to read symbols from "UIKit" (not yet mapped into memory).
warning: Unable to read symbols for "/System/Library/Frameworks/CoreGraphics.framework/CoreGraphics" (file not found).
warning: Unable to read symbols from "CoreGraphics" (not yet mapped into memory).
Program loaded.
sharedlibrary apply-load-rules all
Attaching to program: `/Users/briancharous/Library/Application Support/iPhone Simulator/User/Applications/ECE31580-35EF-4AE2-B42B-67AEB835F808/Pulse New.app/Pulse New', process 2457.
(gdb)
Message was edited by: brian515

Hey Brian,
I had the same exact issue. I was working on a multi-view app using a tab controller and all of the sudden I get this NSUnknownKeyException. However my invalid key happens to be an outlet to a Picker contained within a subview... I deleted the XIB view which contained the picker and re-impl'd its file's owner. That didnt work.
Finally I recreated the project with the same source code and all of the sudden it worked...
This scares me.

SWF file doesn't load images correctly and buttons do not always work properly.

YO!
I have a big problem - I decided to make a website using flash as I am good with photoshop and thought it would be fairly easy to construct in flash using tutorials. All went well except now the website is published, weird things happen. The homepage works fine but when you click on "portfolio" some of the buttons don't appear and when you try the buttons, some images don't appear. Occasionally some of the buttons take you to the wrong place also. When I test the movie in flash, everything works fine so I can't work it out. PLEASE HELP! Ps. I am a complete novice so advice will have to be spelt out in black and white.
Thanks in advance. Website is here:
www dot branadesign dot com

This tends to happen when i press the portfolio button (note only half the buttons on the side appear):
This sometimes happens when I press the services button (doesn't go to services page and shows buttons down side when it shouldn't):
I have published the flash file as a SWF and assume all the images are embedded in the file. If you keep pressing buttons repeatedly, the website starts to work which makes me think they are all there but only work once the web browser has cached all the images. I have tried it in firefox and IE with similar effects.
Pab

Edit in Photoshop - Photoshop opens the file doesn't load

I'm using Photoshop Elements 7 and Photoshop CS4. Previously when I chose the Edit in Photoshop option from PSE7 Photoshop CS4 would launch and the selected image would be loaded. Now when I choose Edit in Photoshop from PSE7 Photoshop CS4 launches but the selected image is not loaded. Can anyone point me in the direction for a resolution on this? Thanks!

Try removing the preference file: http://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html

CS4 Design Standard Help Files

Help files for all CS4 Design Standard programs are not available. The error message states the help files were not installed or the installation has been damaged. Please reinstall. I have reinstalled CS4 and also uninstalled/reinstalled CS4 but get the same error message. The help files have been loaded on my C drive but the CS4 programs are not able to locate and/or open them. I have also removed my anti-virus software and reloaded CS4 but still have the same problem.

This was reported by at least one other user shortly after CS4 was released. In his case, if I remember, he installed using UK English, and the help system was looking in the US_En folder, which was empty.
If you are using something other than US English, try taking a look through the common files help directories and see if the files are actually there under your language folder. Copying them to the en_US folder might solve your problem.
Peter

Cannot navigate the Help file

I'm using SAP B1 8.82 PL04.
It seems that I changed something in my SAP folders and files.
The thing is that SAP help file doesn't work properly with F1 function key.
For the help file, the left menus are fine, but the right contents doesn't read.
The right panel reads, "Navigation to the webpage was canceled".
Does anyone have the solution?

Hi......
Please try to run Help Upgrader once again........
Regards,
Rahul

Logging in sometimes doesn't load personal settings

Running Lion 10.7.4 on a new iMac 27" connected to an Active Directory domain (but logging in as a local user). Sometimes when I log in my personal settings don't load at all--as if i was a brand new user. When this happens, I can't log out and back in as it freezes halfway through logging out (see screenshot) and i have to do a hard reset.
I'm stumped. Any ideas/advice appreciated.

To expand a bit on what I've tried: (Activity window and error windows open)
running Safari in 32-bit - file is downloaded, but doesn't play. Once got a message that QT had no codec for .mp3 with redirect to 3rd party codec installers.
running Safari in 64-bit - file doesn't load. Activity reports file cancelled.
I can download & play the file using Firefox, QT X player, Camino, IE/Windows, and Safari under any OS earlier than Snow Leopard. I have checked on multiple Macs, mine and other people's. All behave the same. Some mp3 files always play, some play sometimes, some never play under Safari/10.6.
I have deleted the Canon.mp3 file and re-uploaded it to iDisk from my G4 Cube (OS 10.4.11) but it still doesn't play with Safari/10.6. Come to think of it, the problem files were encoded with iTunes under OS 10.6. I'll try encoding to mp3 under Tiger and see what happens.

Does LR2 Include a "Real" help file?

I am woriking with the trial versionof LR2, and one of the problems is that there seems to be no resident version of a help file.
Two problems with this. First, getting bounced to a Q&A forum is a VERY inefficient way to answer my routine questions. Second, my main photoediting computer is not connected routinely to the internet--So in effect I have no help file at all.
Am I missing something really simple? Is this an issue related only to the trial version, i.e. will I get a real help file when I complete a purchase? Or is this sorry state of affairs something I'll have to live with if I stay with LR2?

> Well, I can understand you desire to keep you work computer off
> the internet. However, the fact remains that help is going
> online like it or not. I seriously doubt that most people
> would not by a product just because of that. And, as I said
> it does allow Adobe to keep it updated which to me is just
> as important. I don't think a help fill that refers to Lightroom
> 1.0 is very helpful for those using 1.4. Having update to help
> even via online in my book is a good thing.
Say what? A help file doesn't change (significantly) during the life of a product. When I download version 1.4.1 I expect a properly documented program to include a proper help file. When I download Version 2.0 it should come with a NEW help file that is good (with hopefully minor corrections) until version 2.1, etc.
If software is being properly designed, specified, and documented, you should be able to write 99.8% of the help file even before the coding is complete. There is no excuse for shortcutting the help file other than not employing enough technical writers.
I am used to Microsoft saying "If you don't like it, lump it", but it is a new experience from Adobe.
Even the online help is pretty lame. No wonder it is "expected" that I have to go to a discussion forum to get real answers. This might be hard for the techno-geeks to understnad, but I don't want to join an online community, I JUST want a photoediting program!

HELP! Images not loading and Firefox taskbar icon is a white file.

I went through all the suggestions in the image not loading help page and same with the add ins and nothing helping. The images load fine on Google Chrome so I know it's not the site. It might just be Adobe Flash images, but that's as far as I know how to pinpoint.
As far as the task bar goes, it's just a while file icon instead of the Firefox one. It doesn't bother me, but I just thought it might be related.
I'd appreciate any help! Anybody! Thanks,
Stef

What do you see if you right-click the area where such a missing image should be?
Is that a context menu for images with "View Image Info"?
Are there any icons on the location bar that plugins are used or mixed content is blocked?
If images are missing then check that you do not block images from some domains.
*Press the F10 key or tap the Alt key to bring up the hidden Menu bar.
Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"
Check "Tools > Page Info > Media" for blocked images
*Select the first image link and use the cursor Down key to scroll through the list.
*If an image in the list is grayed and "<i>Block Images from...</i>" has a checkmark then remove this checkmark to unblock images from this domain.
Make sure that you do not block (third-party) images, the <b>permissions.default.image</b> pref on the <b>about:config</b> page should be 1.
Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.
Make sure that you allow pages to choose their own colors.
*Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
Note that these settings affect background images.
See also:
*http://kb.mozillazine.org/Website_colors_are_wrong
There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.
See also:
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Images_or_animations_do_not_load
*http://kb.mozillazine.org/Websites_look_wrong

Itunes doesn't load files

hy,
my itunes does not load aac-files a try to load.
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please can somebody help me?
thanks
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i use a winamp-plugin to rip songs from a webradiostation.
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Hi when i open my application folder, all the application is shown in trash folder. when i click the application it says this app is in trash first move it out. and when i try to open through finder go it says this file doesn't exist. can some1 plz help?

hi when i open my application folder, all the application is shown in trash folder. when i click the application it says this app is in trash first move it out. and when i try to open through finder> go it says this file doesn't exist. can some1 plz help? how can i put all my application through application folder?

Something really odd is going on. In your first screen shot, I noticed that the Applications folder does not have the proper icon displayed in the side bar. Also, in the title bar it lists it as Applications 08-59-29-909.
Not sure where it's picking up that odd name, unless it's because it's still truly within the Trash folder.
Try this. In the Finder > Preferences > General > turn on "Always open folders in a new window". (I have a feeling you have the default setting with this off).
Now, in Finder > Go > move down and open the Applications Folder from there. Now open the folder where you see all your applications that you show in your screen shot, select all, and move them to this true appliactions folder.
This is what you should properly seeing (but with different apps listed):
See how the Applications folder has the icon of the letter A shaped with a pencil, ruler & pen.

Help file doesn't load

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