Help file open and disapper with flash

Hi,
I am facing a very strange problem.In the application help open and disappear,but CHM files are available in the program files.
Where can be the problem?
Thanks and Regards,
Rahul

1. It WON'T show up in your Start menu because it's a "plugin" for another program and not  a program itself. You can find it in C/Windows/System32/Macromed/Flash and C/Windows/SysWOW64/Macromed/Flash
2. In your Control Panel under System and Security, you'll find the Global Settings Manager - Flash Player (32bit). THAT won;t be there if it isn't installed.
IE 11 has had numerous problems with numerous sites, which Microsoft has been aware of since October 18 when they released their latest "untested" browser. There's something not right in the code. The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player. So far, Microsoft has made NO indication that they have any plan to fix it soon.
Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

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