Help files broken

On my iMac I can't access the "Mac Help" library. If I go to the help option under the finder, it brings up the help viewer with a blank page. I click on the home button there and it brings up the cover page. After that, clicking on any link does nothing. If I try and do a search, it just has the the little spinning circle next to it and nothing happens. I can go to the other help libraries, like iPhoto and they work just fine.
I tried reinstalling the "CPU Help" package off my install DVD and the same thing happens.
I can use my powerbook to look at the help files, but that's not the point. How do I get them working on my iMac?
Thanks
Chris

Try this from Apple's support pages:
Mac OS X: Can't access Help content, or content is blank or missing links
Learn what to do if you can't get to information in Help, such as Finder or iCal 1.5 Help.
When you open Help, for example, you might see a blank page, or three links instead of four, but none of them work (you might expect to see these working links: What's New, Overview, Contents, Website).
To fix this, follow these steps.
Quit Help Viewer if it is open.
Click the Finder icon in the Dock.
From the Go menu, choose Go to Folder.
Type: ~/Library/Caches/
Tip: "~" means your Home, which you can also get to by going to the Users folder and opening your home folder.
Click Go.
Look for the "com.apple.helpui" folder.
Rename that folder to something else, such as "old Help cache folder".
Open Help Viewer.
You should be able to access the Help content now.
Here's the link: http://docs.info.apple.com/article.html?artnum=25667

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Server admin tool's help file broken ?

Hi,
SL Server 10.6.4
I'm trying to open the help file of the server admin tool but it seems to be broken : 100% CPU, beachball. The same occurs with the file included in the standalone bundle (see http://support.apple.com/downloads/ServerAdmin_Tools_106) installed on a SL 10.6.4 client.
Anybody having the problem too ? Any idea ?
Thanks

Hi,
SL Server 10.6.4
I'm trying to open the help file of the server admin tool but it seems to be broken : 100% CPU, beachball. The same occurs with the file included in the standalone bundle (see http://support.apple.com/downloads/ServerAdmin_Tools_106) installed on a SL 10.6.4 client.
Anybody having the problem too ? Any idea ?
Thanks

My compiled help files was working and now is broken in LabVIEW 2009

I've created a .chm file for distributing an add-on VI Library. In order to get my product certified as "LabVIEW compatible", a help file with pretty good documentation is required. Using the Microsoft Help Workshop, I have created a .chm file that works in LabVIEW 8.5 and 8.6. Once I distribute to LabVIEW 2009, the javascript portions of the help file fail. These functions are:
1) Place on Block diagram
2) Find on Functions Palette
3) Open Example
I have determined that this is due to a variable written in NI glang.chm file. The file internal to the chm file is called "lvversion.js" and contains a variable named "lvversion". The marketing decision to name the product "LabVIEW 2009" has contributed to this problem since this variable is equal to "9.0.0", yet the path is (typically) C:\Program Files\National Instruments\LabVIEW 2009\help
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A call to the function "openProj" would then look something like:
http://127.0.0.1:3580/National%20Instruments/LabVIEW/LabVIEW 8.5/OpenVIFromHelp?PROJ=myProject.lvproj
NI hardcodes these URL in glang.chm::/helpserver.js, and I would gladly read them directly if Javascript were less crippled. Since that hasn't worked yet, I did a regular expression in javascript to determine the version based on the path of the document. This worked until LabVIEW 2009 where the path is (typically):
C:\Program Files\National Instruments\LabVIEW 2009
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Yes, I can workaround that by doing some javascript that says:
if(version == 2009)
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However, when 9.0.1 comes out, will it be LabVIEW 2009 still, or LabVIEW 2010? I'd like my javascript code to decoupled from any particular version so I don't have to relase a new version of my toolkit for each LabVIEW major or minor release.

OK I finally worked around this. Here is some javascript code that will look for a file called "lvversion.js" inside the <LabVIEW Directory>\help\glang.chm file. save this as a javascript file named "myjavascript.js"
var path=getPath();
function getPath() {
path = unescape(location.pathname); //replace %20 with " ", etc.
path = path.replace("@MSITStore:","");
path = path.replace(/\w+.html/,""); //strip off .html file
path = path.replace(/\w+.chm::./,""); //strip off .chm file
//Write javascript paths to page. Helpserver URL is hardcoded in each LabVIEW version
document.writeln("<script src=\"ms-its:" + path + "glang.chm::/lvversion.js\"></"+"script>");
document.writeln("<script src=\"ms-its:" + path + "glang.chm::/helpserver.js\"></"+"script>");
return path;
Then refer to it in an html document that will be compiled into a .chm file along with the javascript.
<script src="myjavascript.js" type="text/javascript"></script>
Now when you call functions from NI's glang.chm::/helpserver.js file, you won't need to prepend and URL or path information to the function to determine which version of LabVIEW you are in. I tested this on 8.5, 8.6, and 2009 and it now pulls up all my examples properly in all of those versions. The following demnostrates a call to "openProj" which opens a project containing all of my examples from a javascript button in the detailed help .html file that gets compiled into the .chm file:
<p class="Body">Refer to the Read From Mobile Registry VI in the <span class="Monospace">labview\user.lib\mobile_registry\examples\Mobile Registry Examples.lvproj</span> for an example of using the Close Registry Key VI.</p><p class="Body"><a href="javascript&colon;openProj('user.lib%5C%5Cmobile_registry%5C%5Cexamples%5C%5CMobile%20Registry%20Examples.lvproj');"><img src="minibutton.gif" border="0"></a> Open example&nbsp</p>

Help files in PDF format ?

Until recently, it was possible to download the help files in PDF format, which was very useful when off line.
It seems that all links to the Adobe download sites have been broken ?

They are still available.
PDF file for Organizer.
PDF file for Editor.

Mac - help files not opening

Somehow, the help files are not opening anymore. It opens the
help viewer, but it is blank. I see the help files in the DW8
folder. How to reconnect? (The Flash, FW, and Contribute help
works)
Thanks so much,
Hope

See:
*[[/questions/894442]] OWA 2010/Firefox 8 and ASHX Attachments
*[[/questions/895024]]
Bug 703015 - Outlook web access attachments download as .aspx
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Orphaned files - broken links - URGENT

Hi everyone
I am currently going through and deleting 675 orphaned files
and files that are old although if they create a broken link after
deletion this will not show when I re run the link checker even
though I know they are. Does anyone know why this is? I can't keep
deleting things if it is going to create a broken link within the
site. Also, is there any way of finding out where an individual
document is located on the site if at all?
Second issue is that orphaned files that I have deleted in
both the local site and remote site are still coming up when I do
the link check. Why is this so and how can I get them removed from
the orphaned files list?
Please help
Merry

many of the people offering answers use the NNTP newsgroup
reader version.
the webforum has been flaky lately i think.
Here's my reply from a while ago-
after deleting files- recreate the site cache.
It's under the site menu on older versions, under
site-->advanced on newer.
dw's link checker checks html links, and links in "behaviors"
that it
understands.
it will not check links in most javascript.
What's an example of a broken link that dw didn't warn of
when deleting the
reported orphan? �url address to the page??
and here are links to a google archive of the newsgroup.
http://groups.google.com/group/macromedia.dreamweaver/search?group=macromedi
a.dreamweaver&q=Orphaned+files+-+broken+links+-+URGENT&qt_g=1&searchnow=Sear
ch+this+group
http://groups.google.com/group/macromedia.dreamweaver/browse_frm/thread/3b1c
2e1950cbb577/9ed3b0a716f876c5?lnk=gst&q=Orphaned+files+-+broken+links+-+URGE
NT&rnum=1#9ed3b0a716f876c5
> Hi Murray
>
> It's just that it says there are 9 posts regarding my
original question
> although when I open it up they don't show.
>
> Merry :)

Crash on search function for HTML Help file (.chm) when connected to a Visual C++ application

Crash on search function for HTML Help file (.chm) when
connected to a Visual C++ application
I use the RH_ShowHelp API command to connect a HTML Help file
(.chm file generated by RoboHelp Word X 5) to my Visual C++
application. My application is able to call up this HTML help file
in context-sensitive mode and everything is working great in the
Contents and Index panels EXCEPT when I click on List Topics (after
I enter a KEYWORD for search) in the Search panel.
I got an error that said “Unhandled exception in
xxxx.exe.(HHCTRL.OCX):0xC00000FD: Stack overflow”
I am able to execute this .chm file by itself and the search
function works well in this case. I am using HHActiveX.dll that is
created on 2/23/04. Is this the correct version?? Any advice what
to do here??

Hi agschin and welcome to the RH forums. The hhactivex.dll
file is not used by the search function so you can rule that our.
Have you tried recompiling and seeing if the problem still happens?
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Help, File wont open

I have a file that won't open, "Flash can not parse this document." any suggestions?

Thanks for all of the assistance....always learning something new! You have been a terrific source and I appreciate all of the time and responses to my questions.
Have a great day!!!!!
>>> kglad <[email protected]> 4/23/2013 4:56 PM >>>
Re: Help, File wont open created by kglad ( http://forums.adobe.com/people/kglad ) in Flash Pro - General - View the full discussion ( http://forums.adobe.com/message/5262225#5262225 )
you're welcome.
p.s. there's one more thing he can try. if he has a working swf, he can trying decompiling it to get a working fla or, even if that fails, he will be able to get a non-corrupt fla whose assets can be extracted.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5262225#5262225
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Start a new discussion in Flash Pro - General by email ( mailto:[email protected] ) or at Adobe Community ( http://forums.adobe.com/choose-container!input.jspa?contentType=1&containerType=14&contain er=2072 )
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Error message when I try to open the "help" files.

When I try to open the help files in Elements Photoshop 10, I get the following error message in a pop up box. At the top, the box is labeled "Adobe AIR" The message: "Application descriptor could not be found for this application. Try re-installing or contacting the publisher for assistance."
I have completely uninstalled and reinstalled both my Elements programs as well as adobe air, and have updated everything that I can think of and a few more things, and still get the same message. Since I am one who often uses help files, I'd appreciate any help with this.
Thank you.
TwoCollieTom

You can directly download the help files from this location http://helpx.adobe.com/photoshop-elements/archive.html

How can I open help file (HTML or .chm) from Java Web Start (new to JAVA)

Hi All,
Im trying to open the help file of my application.
When trying to access the help file from the GUI (pressing F1 for launching the help file), I'm geting the an error, something like:
"Can't show help URL: jar:file:C:\Documents and Settings\%USER%\Application Data\Sun\Java\Deployment\javaws\cache\http\Dlocalhost\P7001\DMwebstart\RMjar-name!/com/resources/helpFiles/MyHelpFile.html"
It seems that the file which is packed in a jar, was downloaded to the Java Web Start cache directory:
C:\Documents and Settings\%USER%\Application Data\Sun\Java\Deployment\javaws\cache\http\Dlocalhost\P7001\DMwebstart
The code which is activated when launching the help file is:
try
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        } catch (IOException e)
            // TODO Auto-generated catch block
            e.printStackTrace();
        }where the property "help.file" is in some property file in the resource bundle named "Resource", and looks like this :
help.file="com/trax/docs/help/global/MyHelpFile.html"
The function "RuntimeUtil.launchFile" knows how to launch any file in its default application, and indeed it does launches the html, when giving it an absolute path to the file on my PC, as "C:\Helpfiles\MyHelpFile.html" as such:
RuntimeUtil.launchFile("C:\Helpfiles\MyHelpFile.html");My question is :
The application is going to be deployed on a Customer PC. How can I access the html file from the code, with a relative path and not its absolute path on the customer pc, which I can't know?
I found these restrictions regarding web start:
(copied from "http://rachel.sourceforge.net/"):
*Rule 1: Java Archives only. No loose files.* All your resources have to be packaged in Java Archives (jar) if you want to have
them delivered to the user's machine and kept up-to-date automatically by Java Web Start.
*Rule 2: No file paths.* You can't use absolute or relative file paths to locate your
jars holding your resources (e.g. <code>jar:file:///c:/java/jws/.cache/resources.jar</code>).
Absolute file paths won't work because you never know where Java Web Start
will put your jar on the user's machine. Relative file paths won't work because Java Web Start
mangles the names of your jars (e.g. <code>venus.jar</code> becomes <code>RMvenus.jar</code>)
and every JNLP client implementation has the right to mangle your names
in a different way and you, therefore, can't predict the name with
which your jar will be rechristend and end up on the user's machine in
the application cache.Seems complex or impossible, to perform a simple task like opening a file.
Please advise (I'm new to Java and Web Start).
BTW, I'm working with IntelliJ IDEA 5.0.
Thanks,
Zedik.
{font:Tahoma}{size:26pt}
{size}{font}

the follwing method i have used to open html file ...
so to access html file i am shipping resources folder with jar file ..
private void openHtmlPages(String pageName) {
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can anyone give me the solution..???
Regards
Ganesan S

How do I tell the installer to put my html help files in the helpdir symbolic location?

I used the File>>Print function to create an HTML help file for my application and specified in the VI Properties for the app to use <helpdir>:\ApplicationHelp.HTML as the Help Path. This should pop up the help file when a user selects "Help for This VI" from my custom menu. It works from my development directory because I installed the help files into the help directory manually, but I can't figure out how the get the installer to put the files in the correct location on the target system. I tried putting them in [LabVIEW 2010 Help] in the Destination View for the Source Files category, but that didn't work. Anyone know the right way to do this?

kgarrett88 wrote:
Hey MrSmith,
In LabVIEW 2010 SP1, if open the Project and right click My Computer, you can add the help file as a source. After you have added this file, you can then create an installer. Under the Destination header, you can add your desired destination path. After you have done that, you can go to the Source Files header and add the help file to that destination you created.
Hope this helps. Good luck with your application!
~kgarrett
Thank you for the reply! I had already done the steps you suggested, so let me put up some screen shots that should help you understand my issue better. First, I specified the path to the help information on the Documentation screen of the applications Properties:
Next I had added all the help files (DetectorFT.html and all the .png files) to the source in a virtual folder I named Resources.
Next, for the release build I specified the files to be Always Included on the Source Files header.
Next I created a Resource Directory as a destination for the release build.
Then I specified the Resource directory as the destination for the files for the Release build.
After creating the Release build, I created an Installer build and told it on the SOurce Files screen to put the help files into the [LabVIEW 2010 Help] directory.
I had assumed that putting the files in the [LabVIEW 2010 Help] destination would put them into the correct directory when the installer ran. When I ran the installer on the target system, the ran the application I tried to select the "Help for This VI" tab on the menu, but it was grayed out indicating it could not find the file in the proper location. So the question I have is, what IS the proper location for the files to be installed to so the the application will find the Help files when it is looking for them at the <helpdir> Symbolic Path location? Thanks again!
Jim Smith

How do I set the HELP menu to use Indesign's local HELP files on the hard drive and not the web?

How do I set the HELP menu to use Indesign's local HELP files on the hard drive and not the web?
CS 5.0 launches the internet browser. > TO SLOW I DONT WANT THIS.
CS 3.0 uses the local help files > I WANT THIS FOR 5.0.

You're not speaking to the right forum for your request. Help is a Suite-wide feature and here is the forum where the Help application is discussed, and where the proper Adobe people hang out:
Community Help Application

How can I reference an external help file from context sensitive help at the control level?

My goal is to provide context sensitive help for each control displayed on the front panel using a help file created externally. I know that at the VI level I can specify a Help Path; I want the same behaviour for each control inside a VI. I also know about creating a custom control and specifying the Help Path in there, but it doesn't help in this situation, for I have hundreds of controls in my application and I cannot go back and replace each one with a unique .ctl. If I could override each instance of the custom control with unique path data that would do the trick, but that's not how it works.
Is there a way to add the Help Path information to regualr controls?
-euge
ne

This functionality is not yet built into LabVIEW.
About all you can do is cut and paste the help for each control into the description for the control. It is tedius but a finite task.

How do I generate a Word document and a PDF from Help files?

Hi,
I am new to RoboHelp HTML, and am using version 8. I updated some Help files, and now I want to generate output. Here are my questions/ or the process I used:
To compile the help, I clicked Generate Primary Layout. Is this correct? I noticed that the date stamp on the xpj file has not changed. The date is still from many months ago. (Why is that? Should it show a recent update date?) However, the files that I updated do reflect the dates when I made the updates. These include art files, an hhp, and htm, js, ldb, pss, cpd files.
To generate a pdf, I clicked Generate PDF. I was not able to generate the PDF at first, but then, I enabled macros in Word 2007 (Trust Center Settings > Enable all macros...and clicked the checkbox, Trust access to the VBA project object model), and clicked Generate PDF. At the end of the generation, I got this error in Word: Microsoft Office Word has encountered a problem and needs to close. We are sorry for the inconvenience. The info you were working on might be lost. Word can try to recover it for you. I closed the dialog and Word generated several blank documents. Microsoft Office Diagnostics was run and found one problem and corrected it. Despite the error message, a pdf was generated. (If you could give me any insight on why I got the error messages, that could be helpful to know).
How do I generate a Word document?
Thank you!
Erin

Welcome to our community
Note that RoboHelp is capable of creating a variety of layouts. WebHelp, FlashHelp, AIR Help, Microsoft HTML Help, JavaHelp, Oracle Help, ePub and more.
Any of these layouts may be nominated as the Primary layout. So when you generate the Primary layout, you get whatever has been configured as the Primary layout.
Only certain actions will result in a change to the .XPJ file. The actions are indicative of major changes to the project. So I wouldn't fret the fact that the date time stamp wasn't updated.
Indeed the Printed Documentation Single Source Layout recipe is what you use to create PDF. Generally what happens is that RoboHelp creates a Microsoft Word document as an intermediate file type, then creates the PDF from that. As you might imagine, there are a host of things that can go wrong during the process. I might suggest that you first get a Word document to generate cleanly. Then once you do that, focus on PDF. I know that I typically gen a Word document and stop there. I just open Word and use Word to create the PDF.
If you look at the properties for the Printed Documentation Single Source Layout recipe (View > Pods > Single Source Layouts then right-click the Printed Documentation layout and choose Properties) you will see that PDF, Word or both are options at the top of the dialog.
Hopefully that gives you a nudge in the right direction.
My fellow Adobe Community Expert Peter Grainge has excellent info on Printed Documentation on his site at Grainge.org. Click the link below for that.
Click here to visit Peter's site
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
Adobe Certified RoboHelp HTML Training
SorcererStone Blog
RoboHelp eBooks

How do I transfer a music file (song) from iTunes list to my iPOD? The Apple help files do not make any sense in this regard.

How do I transfer a song from itunes to my ipod (they are connected). The Apple help files are truly pathetic in this fundamental function.
For example they say click on the "summary" button ... I find no summary button anywhere on my screen. How's that for a confidence builder?

This talks about iTunes 10, but it should work the same way in iTunes 11. Transferring purchases for an iDevice to your Mac.
http://support.apple.com/kb/PH2554
It should be File>Devices>Transfer Purchases, I think
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