Help finding serial no. on disc/box

Hi we purchased adobe premiere elements 13 from future shop and got the disc in the mail.  However there is no serial no. on the sleeve of either disc (mac or pc) nor on the box nor under any stickers on the box nor on any other paperwork that came with the disc so we cannot install it and my son is very frustrated (as am I).  any assistance would be greatly appreciated\

Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
or
Find  serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
But... the place you bought the program is really the place to ask

Similar Messages

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    Let's try this again going a slightly different route and with images. It sounds like you go lost along the way.
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    After you click either open or explore,  you should see your drives including any media discs loaded in the drives.
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  • Can't find serial number in purchased box of Photoshop Elements 13 product from B

    I can't find the 24 bit serial # in the Photoshop Elements 13 box purchased from retailer.  There was no card in the package, nor serial # on the sleeve, nor on the flip page on the back of the box.
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    Try this link:
    <Find your serial number quickly>
    Good luck.

  • Help finding Serial Number

    Please can someone help me. A couple of years ago I bought Adobe Photoshop Elements 7 and had it installed on my computer. I've now bought a new computer and would like to re-install the program on my new computer. It starts going through the setup but then asks for the product serial number ? I don't know this as although I have the original box and books I don't have the cd sleeve and there's nothing on the cd itself. How can I get around this ? There is a PN nu,mber on the base of the box but I've tried this and it won't accept. Any help would be greatly appreciated. I can't call the 800 number as it won't accept from outside the US and I'm in England.

    Janieron if you registered your product then you can complete the following steps to locate your serial number:
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    Click My Adobe, and then click My Products. 
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  • Help finding serial numbers on legit Adobe Master Collection...

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    Find your serial number quickly
    Download CS5 products
    Mylenium

  • Need help finding serial number on Adobe Photoshop Elements  10 purchased from Amazon.

    Iteme was purchased full price and there is no serial number on the back of the DVD case.

    It was purchased through Amazon, not the Marketplace. The seller is listed as:
    1 of Adobe Photoshop Elements 10
    Sold by: Amazon.com LLC
    Amazon.com order number: 105-5364556-8584216
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    If you registered PSE before, go to the main page of adobe.com, sign in and go to your account and you should find the serial number there in your purchases.

  • Where can I find the serial number on the box ,elements 13 box

    What number to use ,there is many numbers on the box but none is ok for registration,
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    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    -and https://forums.adobe.com/thread/1572504
    or
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Cannot find serial number on Photoshop Elements 13 box?

    I purchased Adobe Photoshop Elements 13 from Amazon, received the box, but cannot find a serial code.
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    See if anything in here helps: http://helpx.adobe.com/x-productkb/global/find-serial-number.html

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    I have an education version of cs 6 creative suite, I have the box and used in once on my old laptop I am now trying to find serial number to reuse on new laptop but only have product code and product number

    Hi Sophie,
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  • Cannot find serial number on box nor cd sleeve.  start guide says it begins with 1057 but neither the box nor the DVD has such a number  I can't install it without that serial numebr where do I find it??

    Trying to install Photoshop elements 13 on pc w/ WIN 8.1.
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    You likely have a redemption code on the box that you have to enter into an Adobe website to convert that into a serial number.
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      I have an old version of InDesign CS5, have not used in a while..about a year.  It will not load nor allow me to uninstall and reinstall, please help.  I have original discs and serial number.  How can I fix this?

    CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3

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    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
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