Help! First my phone began freezing every 3 seconds and now it shows net_rim_bb​_phone_app​(313) is not responding​.

Can someone please help me out here. What is going on with it?

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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              MacBook Pro (15-inch, Mid 2010)
              MacBook Pro - model: MacBookPro6,2
              1 2.4 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              NVIDIA GeForce GT 330M - VRAM: 256 MB
              Intel HD Graphics - VRAM: 288 MB
    Startup Items:
              Digidesign Mbox 2 - Path: /Library/StartupItems/Digidesign Mbox 2
              DigidesignLoader - Path: /Library/StartupItems/DigidesignLoader
              HWNetMgr - Path: /Library/StartupItems/HWNetMgr
              HWPortDetect - Path: /Library/StartupItems/HWPortDetect
              M-Audio FireWire Audio Helper - Path: /Library/StartupItems/M-Audio FireWire Audio Helper
              M-Audio Firmware Loader - Path: /Library/StartupItems/M-Audio Firmware Loader
              PACESupport - Path: /Library/StartupItems/PACESupport
    System Software:
              Mac OS X 10.7.5 (11G63) - Uptime: 0 days 5:1:32
    Disk Information:
              TOSHIBA MK5055GSXF disk0 : (500.11 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        HD MACINTOSH (disk0s2) /: 499.25 GB (310.21 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898
    USB Information:
              Apple Inc. iPhone
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. Built-in iSight
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
              com.paceap.kext.pacesupport.snowleopard          (5.7.2)
              com.digidesign.iokit.DigiDal          (8.0.3f1)
              com.waves.driver.soundgrid          (2.0.0)
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              [not loaded] ftp-proxy.plist
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.digidesign.elevenrack.helper.plist
              [loaded] com.digidesign.fwfamily.helper.plist
              [loaded] com.m-audio.firewire.helper.plist
              [loaded] com.microsoft.office.licensing.helper.plist
              [loaded] com.waves.daemon.SoundGridProtocolService.plist
              [loaded] PACESupport.plist
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist
              [loaded] com.adobe.CS5ServiceManager.plist
    User Launch Agents:
              [loaded] com.divx.agent.postinstall.plist
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              iTunesHelper
              ProFire Agent
              TrapsMonitor
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              Digidesign Eleven Rack
              DigidesignMbox2
              Digidesign Mbox 2 Pro
              DivX
              Flash Player
              Flip4Mac WMV
              Growl
              Java
              PreferencesPane
              PreferencesPane
              YAMAHA-USBMIDIPatch
    Internet Plug-ins:
              DivXBrowserPlugin.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              Flip4Mac WMV Plugin.plugin
              iPhotoPhotocast.plugin
              JavaAppletPlugin.plugin
              OVSHelper.plugin
              QuickTime Plugin.plugin
              SharePointBrowserPlugin.plugin
              Silverlight.plugin
    User Internet Plug-ins:
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    Top Processes by CPU:
                   8%          Skype
                   3%          firefox
                   2%          WindowServer
                   1%          EtreCheck
                   1%          plugin-container
                   1%          SGProtocolService
                   0%          fontd
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                   0%          aosnotifyd
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              57 MB    quicklookd
              41 MB    Dock
              41 MB    mdworker
              33 MB    coreservicesd
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              1.50 GB  Active RAM
              881 MB   Inactive RAM
              882 MB   Wired RAM
              415 MB   Page-ins
              0 B      Page-outs
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    Hi Carolyn!
    Thank yo very much for your help, I've done everything you suggested, but the spinning beach ball is still appearing every few seconds, I also created another admin account just to check and it showed the same behaviour.  this is ehat I have now:
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              MacBook Pro (15-inch, Mid 2010)
              MacBook Pro - model: MacBookPro6,2
              1 2.4 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
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              NVIDIA GeForce GT 330M - VRAM: 256 MB
              Intel HD Graphics - VRAM: 288 MB
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                        HD MACINTOSH (disk0s2) /: 499.25 GB (310.02 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
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    USB Information:
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              Apple Internal Memory Card Reader
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
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              Apple Computer, Inc. IR Receiver
              Apple Inc. Built-in iSight
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
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              com.waves.driver.soundgrid          (2.0.0)
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              [not loaded] ftp-proxy.plist
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              [failed] com.digidesign.elevenrack.helper.plist
              [loaded] com.digidesign.fwfamily.helper.plist
              [loaded] com.m-audio.firewire.helper.plist
              [loaded] com.microsoft.office.licensing.helper.plist
              [loaded] com.waves.daemon.SoundGridProtocolService.plist
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              [not loaded] com.adobe.AAM.Updater-1.0.plist
              [loaded] com.adobe.CS5ServiceManager.plist
    User Launch Agents:
              [loaded] com.divx.agent.postinstall.plist
    User Login Items:
              iTunesHelper
              ProFire Agent
              TrapsMonitor
    3rd Party Preference Panes:
              DivX
              Flash Player
              Flip4Mac WMV
              Java
              PreferencesPane
              PreferencesPane
              YAMAHA-USBMIDIPatch
    Internet Plug-ins:
              DivXBrowserPlugin.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              Flip4Mac WMV Plugin.plugin
              iPhotoPhotocast.plugin
              JavaAppletPlugin.plugin
              OVSHelper.plugin
              QuickTime Plugin.plugin
              SharePointBrowserPlugin.plugin
              Silverlight.plugin
    User Internet Plug-ins:
    Bad Fonts:
              None
    Top Processes by CPU:
                   2%          WindowServer
                   1%          SGProtocolService
                   1%          EtreCheck
                   1%          firefox
                   1%          SystemUIServer
                   0%          fontd
                   0%          iTunes
                   0%          configd
                   0%          usbmuxd
                   0%          Finder
    Top Processes by Memory:
              287 MB   firefox
              131 MB   iTunes
              74 MB    mds
              57 MB    WindowServer
              57 MB    Finder
              33 MB    Dock
              25 MB    coreservicesd
              25 MB    SystemUIServer
              25 MB    plugin-container
              25 MB    EtreCheck
    Virtual Memory Statistics
              6.11 GB  Free RAM
              916 MB   Active RAM
              202 MB   Inactive RAM
              817 MB   Wired RAM
              222 MB   Page-ins
              0 B      Page-outs
    Do you have any idea about something else to be done?
    Thank you very much for you time

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    Report generated February 16, 2015 at 4:19:55 AM PST
    Download EtreCheck from http://etresoft.com/etrecheck
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    Click the [Click for details] links for more information about that line.
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        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 216
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 2 days 23:36:23
    Disk Information: ℹ️
        ST9320325ASG disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (288.95 GB free)
                Encrypted AES-XTS Unlocked Failed
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             6%    WindowServer
             0%    com.apple.WebKit.Networking
             0%    fontd
             0%    com.apple.WebKit.WebContent
             0%    Safari
    Top Processes by Memory: ℹ️
        163 MB    com.apple.WebKit.WebContent
        142 MB    softwareupdated
        103 MB    Safari
        77 MB    mds_stores
        77 MB    Finder
    Virtual Memory Information: ℹ️
        208 MB    Free RAM
        1.60 GB    Active RAM
        1.41 GB    Inactive RAM
        1.03 GB    Wired RAM
        2.92 GB    Page-ins
        66 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 13, 2015, 04:41:28 AM    Self test - passed

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