Help - flash player refuses to install after multiple efforts
hoping someone out there can help - tried calling apple and they had no clue
have macbook pro, running system os 10.8.5 and safari 6.1.5
have repeatedly tried to download flash player - it quits before install complete w/ general installation error
have removed older versions of flashplayer
please help !
cb
F
Hello,
Please provide the following two log files:
/Users/<YourUserID>/Library/Logs/FlashPlayerInstallManager.log
/private/var/log/install.log
You can use Finder to get to these, or the Console app (/Applications/Utilities/Console.
The files will most likely be too large to post here in a comment. Please provide them using instructions here How to share a document.
Thank you.
Maria
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Please provide the following two log files:
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Flash player does not work after I installed it
Flash player does not work after I installed it
I'm using Mac Osx and my browser is Safari
Date: Wed, 5 Feb 2014 00:41:29 -0800
From: [email protected]
To: [email protected]
Subject: Flash player does not work after I installed
Re: Flash player does not work after I installed it
created by Mike M in Installing Flash Player - View the full discussion
This is a user-to-user forum, NOT 24/7 support. You're "lucky" I happen to be up at 1:40 am to answer you.
What OS are you using?
http://mmonlinedesigns.com/images/os.png
What browser?
http://mmonlinedesigns.com/images/browsers.png
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Start a new discussion in Installing Flash Player at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0. -
HELP Flash Player will No longer install :(
I have a 64bit acer aspire 4741 laptop - Intel Core i5 CPU M 430 @ 2.27GHz 2.27GHz & 4GB Ram.
I have had flash player on it fine before, but it only works the 1st time it's downloaded as soon as I closed my laptop lid or shutdown, the plug in stopped working & I had to re-install it- a hassle but do-able.
I have sims 3 pets on it & it was working fine untill today when pets wouldnt open then crashed due to flash player not working (flash player worked fine for 2dys-which was a 1st & i thought that version had fixed the problem untill it wouldnt work today). I uninstalled flash player & tried to reinstall it again from the adobe site & this is what happens:
Click download
Click Save file - it downloads to downloads folder
double click flashplayer 11 installer\
dialog box with run comes up
Click Run, it closes
mouse icon shows processing circle for 10sec's then Nothing.............7 times this is what has happened!!!
There is no flash player installed at all - I installed flash player 10- the installer worked fine so think it's the fact my laptop is 0.03-0.06 GHz lower than required according to flash player 11's system requirements (figured this out AFTER deleting ALL flash players off of my system, so dont know what version of flash player I had yesterday!) & now cant play any games due to not being able to install flash player AT ALL- 10 didnt cut the mustard & pets along with a few other games wont open to play.
I have tried restarting my PC between installs- deleting all previous versions from my system (including from recycle bin)- All that seems to happen after clicking run is Adobe flash play installer shows up in task manager under running processes & I have to end it there inorder to try install flash player again other wise a dialog box saying only one instance of this can run at a time.
I need to know how to get flash player back on my system so I can use my computer & play my flippn games - I'm not a PC wizz, so basic & easy to follow would be good thanks lol
UPDATE...
After all of the above I THINK I've managed to get it flash player 11 to install by going to http://www.adobe.com/software/flash/about/ & using the pop up message that appeared under the taskbar saying 'missing plug-in' & having that directly install it on to my laptop - it did crash twice while installing but I just waited it out & it started working again- will remove this update if the games & what not still wont work....fingers crossed.
Message was edited by: AmaunetGo through the following steps
1.Download it on the desktop by clicking on this link http://get.adobe.com/flashplayer/
2.close all the application's and the browsers.
3.uninstall the old version before you download the latest version and make sure all the application's and the browser's must be closed.
4.click this link to uninstall for window's http://kb2.adobe.com/cps/141/tn_14157.html
5.clik this link to uninstall for Mac http://kb2.adobe.com/cps/909/cpsid_90906.html
And then it will work fine trust me.......All the best -
I do not think Flash Player 10 is installing properly.
OS: Dual Booth Win XP and Vista 32bit
System: Quad Core Dell Precision 3400
Background:
I recently had to format my machine and now I cannot get flash player to run properly.
Problem/Error:
I am a developer and I am having problems running the swf files outside of the Flash Professional CS4 IDE. Inside the IDE I am able to run the swf file(s) with no errors at all. I can even load the swf files into another swf and run them in the IDE. I can run them in the broswer (IE 8, FireFox, or Chrome) with no issue as well. When I try to run the swf using Flashplayer outside of the IDE and Browser I get following Error:
VerifyError: Error #1033: Cpool entry "X" is wrong type. --> Where "X" can be any numeric value and changes frequently.
I also believe I am having trouble installing flash player 10 because when I run a swf file, it will always puts "Adobe Flash Player 9" at the top in my title bar of the window. If I check my program files within control panel, it will so tell me Adobe Flash Player 9 -- and I have installed Flash Player 10.0.22.87 multiple times. I have also installed the flashplayer_10_ax_debug in hopes of solving my problem and have had no luck. I have also tried using the uninstall_flash_player download to install a fresh install of flash player 10.0.22.87 and have had with no luck as well. I do NOT receive any errors during install.
If there is anything other information that I can provide you with that will help with troubleshooting please let me know.Download the Windows Flash Player 10 Projector content debugger (EXE, 4.95 MB)
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C:\Windows\syswow64\Macromed\Flash
[topic moved to Flash Player forum] -
Flash Player 9 OSX Install Question???
Greetings! Recently my Flash Player stopped operating, and
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https://www.macromedia.com/go/getflashplayer
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Sincerely,
Doug MartinMatt,
If you have the luxury of living near by a Certified Apple
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Please Help, Flash Player for Mac
I am running Mac OS X 10.7.5. Last night Facebook told me I MUST update to the newest version of Flash Player in order to upload multiple pics. I kept getting plug-in failure messages and then the message saying I need to update my version of Flash.
Problem is I have updated my version of Flash and the plug in still doesn't work. Please help, my business relies on my being able to upload multiple photos daily to social media. What is going on? I have read the forums, the work arounds posted on 4/16. Uninstalled, re-installed, etc. I am still getting flash plug in failures even on Adobe's site. What do I do?No.
I am in the same boat. I cannot watch flash videos on the BBC website or on BBC iPlayer, although all other flash videos (YouTube for example) are fine.
For reasons that passeth all understanding, they work with the PPC version of Firefox, called TenFourFoxG5.app, once you have anabled plug-ins, as it does not natively support Flash.
You can download TenFourFoxG5 from here:
http://www.floodgap.com/software/tenfourfox/
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But there is a workaround!
Open TenFourFox and type in the address bar: about:config (no spaces) and click return. This gives you a warning that it might harm the application. Ignore that and click on 'I'll be careful, I promise' and you get the config file that you can edit - with great care.
Look/search (scroll down) for: tenfourfox.plugins.enabled
Set it to true. (Double click it to toggle it)
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Hp DC5000 Adobe flash player won't install?
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Hello, when I try to click on your link, I am getting "oops, page not found"? Also, when I look into the Flash folder, there 4 items:
Flash6 .ocx
Genuinst
UninstFl
KB923789 Setup Information file: The contents in this file are:
[Version]
Signature = "$Windows NT$"
Provider = %Msft%
Class = %ServicePackSourceFiles%
ClassGUID = {4c1077af-28f5-4869-a262-cfa16ec45544}
CatalogFile = %COMPID%.cat
[DefaultInstall]
CheckAdminRights=1
RequiredEngine=Setupapi
CopyFiles = Copy.Flash.Files
DelFiles = Del.Old.Files
AddReg = Default.Reg,Uninst.Reg,Actsetup.Reg
DelReg = DelReg.OldPatches
[DefaultInstall.WXP2]
CheckAdminRights=1
RequiredEngine=Setupapi
CopyFiles = Copy.Flash.Files
DelFiles = Del.Old.Files
AddReg = WXP2.Reg,Uninst.Reg,Actsetup.Reg
DelReg = DelReg.OldPatches
[DefaultInstall.WXP1]
CheckAdminRights=1
RequiredEngine=Setupapi
CopyFiles = Copy.Flash.Files
DelFiles = Del.Old.Files
AddReg = WXP1.Reg,Uninst.Reg,Actsetup.Reg
DelReg = DelReg.OldPatches
[DefaultInstall.NT4]
CheckAdminRights=1
RequiredEngine=Setupapi
CopyFiles = Copy.Flash.Files
DelFiles = Del.Old.Files
AddReg = NT4.Reg,Uninst.Reg,Actsetup.Reg
DelReg = DelReg.OldPatches
[Uninstall]
CheckAdminRights=1
RequiredEngine=Setupapi
DelFiles = Del.Flash.Files
DelReg = DelReg.OldPatches,Uninstinfo.reg
[DelReg.OldPatches]
HKLM,"SOFTWARE\Microsoft\Advanced INF Setup\KB913433"
HKLM,"Software\Microsoft\Active Setup\Installed Components\{1325db73-d9f1-48f8-8895-6d814ec58889}"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\KB913433"
[Uninstinfo.reg]
HKLM,"SOFTWARE\Microsoft\Advanced INF Setup\%COMPID%"
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%"
[Default.Reg]
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%",,,"%SP_TITLE%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayName",,"%SP_TI TLE%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayIcon",,"%11%\m siexec.exe"
[WXP2.Reg]
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%",,,"%WXP_SP_TITLE%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayName",,"%WXP_S P_TITLE%"
HKLM,"Software\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","ParentKeyName",0x0000 0000,"OperatingSystem"
HKLM,"Software\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","ParentDisplayName",0x 00000000,"%WXP_PARENT_DISPLAY_NAME%"
[WXP1.Reg]
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%",,,"%WXP_SP_TITLE%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayName",,"%WXP_S P_TITLE%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayIcon",,"%11%\m siexec.exe"
[NT4.Reg]
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%",,,"%NT4_SP_TITLE%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayName",,"%NT4_S P_TITLE%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayIcon",,"%11%\m siexec.exe"
[Uninst.Reg]
HKLM,"Software\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","UninstallString",,"%1 1%\MacroMed\Flash\genuinst.exe %11%\MacroMed\Flash\%COMPID%.inf"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","HelpLink",,"http://support.microsoft.com?kbid=%KBNumber%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","URLInfoAbout",,"http://support.microsoft.com"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","Publisher",,"Microsof t Corporation"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","NoModify",0x10001,01, 00,00,00
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","NoRepair",0x10001,01, 00,00,00
[Actsetup.Reg]
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%","IsInstalled",0x10001,01,00,00,00
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%","Version",,"%VERSION%"
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%","ComponentID",,"%COMPID%"
[SourceDisksNames]
54 = %ServicePackSourceFiles%
[SourceDisksFiles]
%COMPID%.inf=54
genuinst.exe=54
[DestinationDirs]
System.Files = 11
Copy.Flash.Files=11,"MacroMed\Flash"
Del.Old.Files=11,"MacroMed\Flash"
Del.Flash.Files=11,"MacroMed\Flash"
[Copy.Flash.Files]
%COMPID%.inf
genuinst.exe,,,32
[Del.Old.Files]
flash.ocx
swflash.ocx
KB913433.inf
[Del.Flash.Files]
flash.ocx
flash6.ocx
swflash.ocx
%COMPID%.inf
KB913433.inf
genuinst.exe
uninstfl.exe
[Strings]
Msft = "Microsoft"
Compid = "KB923789"
CatalogFile = "KB923789.CAT"
KBNumber = "923789"
Version = "6,0,88,0"
Guid = "{5056b317-8d4c-43ee-8543-b9d1e234b8f4}"
ServicePackSourceFiles = "Windows Hotfix Source Files"
SP_TITLE = "Security Update for Windows (KB923789)"
WXP_SP_TITLE = "Security Update for Windows XP (KB923789)"
NT4_SP_TITLE = "Security Update for Windows NT (KB923789)"
SP_SHORT_TITLE = "KB923789"
WXP_PARENT_DISPLAY_NAME = "Windows XP - Software Updates"
GenericWarnWin = "The version of Windows you have installed does not match the update you are trying to install."
GenericWarnFlash = "The version of Macromedia Flash you have installed does not match the update you are trying to install."
FinishMessage = "This update has been installed."
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