Help..Flashing question mark, won't boot,clicking sound. Whats happened?

I was using my macbook (Intel Core Duo) to watch some Quicktime trailers and whilst waiting for the movie to load (which was taking a long time as I have a slow internet connection), the fans started whirring away, then the spinning beachball started. A clicking sound started from somewhere inside, I tried to force quit but couldn't get the force quit screen so ended up having to shutdown using the power button. When I tried to startup again all I got was a clicking sound and a flashing question mark. I used the cd to do a hardware test and tried disc utility but the hard disc is no longer there..! I tried resetting PRAM but still nothing.
Does this mean my hard drive has failed? What is the clicking sound? I have most of my stuff backed up and my itunes library, photos, and movies are on a external drive. If I have to have a new hard drive will I be able to access these again?

Thank you. I have now read many other reports of hard drive failure in Macbooks and as mine has exhibited exactly the same sypmtoms as everyone else I can see that it means it is dead. Luckily I had backed up but I am very angry that this has happened to a 16 month old, well cared for computer..and an Apple one, not some cheap PC!

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iMac G5 iSight, flashing question mark, won't boot from CD

Your hard drive has probably died. The ? means that the machine can't find any drive to boot to.

IBook G3 flashing question mark/won't boot from disc

I recently bought a used iBook, and I knew that the hard drive was bad. No big deal, just replace the HD and reinstall OS X, right? Not quite. I'm still getting the flashing question mark, and the CD won't boot. I reset the PRAM, etc. Still nothing. Held down alt/option at start up. It recognizes that the OS X disc is there, but still won't boot it. It just shows me a smiling computer with a spinning rainbow CD looking thing in the upper left corner. At this point I'm thinking it might be a failed optical drive, or the ribbon might not be seated properly (Entirely possible, since the retard that owned this before obviously took it apart at least once. Half of the screws are missing). Am I correct in this assumption, or is there something else I should be looking for?
Edit: I have 256MB of RAM, a combo drive, and am using a 10.1.3 disc.
Message was edited by: InVenereVeritas

Well, that iMac has a G3 processor and I see it's running OS X, so if you can get the iBook working, that is about what you can expect from it.
There was a later G4 processor (in iBooks and iMacs), and the end of the PowerPC iMacs had a G5 processor in them, but that processor ran too hot for a portable — a main consideration in Apple's decision to switch to Intel processors.
Surfing the web may be a trifle difficult with it, depending somewhat on the speed of your internet connection.
The MacBooks are a phenomenal improvement over the iBooks (even the iBook G4). There's no way around it — the Intel processors are just so much faster. I wince a bit when I hear someone say they're basing a future purchase decision on the performance of such an old model as this. It's simply not an accurate representation of what modern Macs are like.
Comparing Mac OS X 10.2.4 to Mac OS X 10.6.7 is a bit like comparing Windows 98 to Windows 7.

Flashing question mark, won't boot from CD

This is a children's emac and the 4 year old put lots of things into the trash. The clock keeps losing it's correct time (perhaps needs a new battery). I tried booting from the CD and I could get through the beginning couple of okay buttons until the install on desination disk. No volume appears. It's running panther. I get the flashing question mark upon restart. I have zapped the pram. What next? unplug keyboard and mouse? Thanks,
Anne Z

AnneZ,
Welcome to the Apple Discussions!
The clock losing the time (especially if the year is being set back) is a classic symptom that the PRAM battery needs to be replaced. The 1/2 AA 3.6v lithium battery is a stock item at places like Radio Shack or can be ordered online. Battery replacement instructions are at eMac - Do-It-Yourself.
Before trying an a href="http://docs.info.apple.com/article.html?artnum=107120" target=_blank>Archive and Install, with the computer booted from the OS X Install disc, go to the Installer menu and open Disk Utility. From the First Aid tab, you should see the hard drive in the window pane on the left; select it and click on the Repair Disk button. Take note of any errors. If erros are reported repaired, repeat Repair Disk until you either get a clean bill of health or an unrepairable error message. Post back with the results.
If the hard drive passes Repair Disk, continue with the Installer. After the restart, you'll likely need the Panther OS X 10.3.9 Combo Update. Following that, you can use System Preferences>Software Update to check for security updates. After that restart, open Disk Utility from Applications> Utilities and run Repair Permissions on the hard drive.

Flashing Question Mark & Won't Boot

My Mac Mini (Core Duo 1.67) will not boot, which is annoying considering it is under two weeks old.
I get a flashing question mark on a folder icon on startup and it progresses no further.
It does however start from CD unaided (without having to C-poweron).
Apple Hardware Tools (D-poweron) says everything is OK.
The reinstall CD starts and I can get to the part that asks me to install OS X, and/or use the disk checker. Both the installer and disk checker tell me the machine has no hard drive - it just doesn't see a hard drive as present.
Zapping the cmos (alt-command-p-r) didn't help.
I then gave up and handed it to the office IT people. They took the drive out (it appears to be a standard 2.5" 60GB fujitsu SATA hard drive, also used by PC laptops) and shoved it in a PC. The PC detects the drive and can view the contents (via low level disk diagnostic software; Windows XP itself just says "I don't do Mac filesystems, want me to format this for you so I can use it?")
IT guys think it's a drive controller failure, or a loose connection (though they can't see one) or some weird firmware corruption. We can't upgrade the firmware as the mac wont boot and we couldn't find a bootable firmware upgrade CD.
So, is this a "Back to apple" job or is there something we have not done? Also if it does go back to Apple, should I remove the hard drive. As far as we can tell the drive itself is fine and there's confidental data on it.
Thanks,
Sandy
mac mini intel Mac OS X (10.4.7)

... Both the installer and disk checker tell me
the machine has no hard drive - it just doesn't see a
hard drive as present.
All the indications are that the logic board has failed, and after discovering the drive wasn't recognised, your first action should have been to contact Apple since the system is new. Unless your work IT people are Apple authorised, having them open your system and work on it will certainly have endangered your warranty should Apple have any indication that such work was done on it.
I think your best course of action to have this resolved is to contact Apple and explain the symptoms that you see - the flashing question mark at startup, that you are able to boot to a valid CD, but reinstall of MacOS results in an error indicating no hard drive is present. They will likely lead you through a couple of basic troubleshooting steps to confirm that you have a hardware failure that can't be resolved, then advise you on your options which will to some extent depend on where the mini was bought and whether there is an authorised service provider or Apple store in reasonable reach.

IMac dropped, now flashing question mark, won't boot up

I been searching for days on this forum trying to find a solution. After I dropped my iMac it won't boot up. I get the folder question mark flashing thing. Using the installation disk, I can boot up and run disk utility. There I can see the hard drive, but I can't verify it, unmount it, or anything other than erase it. Did the hardware test at start up and says everything is fine. Tried to boot from external hard drive and view the internal hard drive but it doesn't recognize it.
All I want to do is recover some files. Tried the transfer option by holding down the T button but the firewire icon doesn't show up unless I have the install CD in or the external hard drive attached.
I can see it in System Profiler as disk1 when I boot from the external hard drive.
HELP!!!

Hi Holly
Welcome to Apple Discussions
"Ouch"
The good news is that it still boots from the Install Disk and an External HD and you may get off light if it only needs a new Internal HD.
The bad news is that there is no way for us to tell exactly which component was damaged? It could be any thing from a loose STAT connection, a busted HD or worst case the Drive Controller on the Logic board.
*It really needs to go to an Apple Store or a good Apple Service Provider to be tested and serviced.*
If your in the States see this link > http://www.apple.com/buy/locator/service/
If outside the States use this link > http://support.apple.com/kb/HT1434?viewlocale=en_US
Dennis

IN DESPERATE NEED FOR HELP flashing question mark appears MacBook

Hello everyone, I got this White MacBook Mac OS X 10.4.11 yesturday I was updating limewire and iTunes, I was downloading some songs from Limewire when all of a sudden my macbook frozed. I was not able to do a thing. Not even minimizing nor quiting the app nor even opening another aplication, so I decided to shut it down by holding the power button until it shut down (about 8 secs). So I restart my macbook and I got this grey=blank screen whit a flashing question mark on it. I've tried EVERYTHING on this link http://support.apple.com/kb/TS1440?viewlocale=en_US even these one http://support.apple.com/kb/HT1533 and all I was able to accomplish, was to hold the mouse (/trackpad) button to eject a Cd, and while pressing Shift during startup (in order to start in Safe Boot mode) all I get is this lock image and this space to type a password. I've tried typing every password I know and I can't fix my macbook. Can anyone please help me out on this one?

It means certain system files needed for startup are corrupted. You will have to reinstall OS X. If your hard drive is unaffected you can try the following:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

PLEASE HELP- flashing question mark in folder

Hi everyone,
last night I was just on my macbook as usual and suddenly it froze, so I turned it off. When i went to turn it back on, all that appeared was a flashing question mark in a folder.
I have tried all the suggestions on this page http://docs.info.apple.com/article.html?artnum=58042 , but none of them worked because it didn't even recognise/find the harddrive in the disk utility section. I don't have apple care ($419 is a lot of money for a student!) but I only bought the macbook about 6 months ago, so it is still within warranty. What should I do now?
Any help is much much appreciated!
Melissa

Melissa,
I just had the same exact problem last night too. I called the apple technical service number and nothing they did helped because the hard drive wasn't found. I even got a fire wire cable and tried to hook my MacBook up to another Mac and tried the target disk mode hoping I could pull off data that I needed, but the other mac couldn't find the disk either. I'm kind of worried about losing some of my data. If you could let me know if you find any solution that would be awesome! I plan on going to the apple store this weekend to get it looked at.
-Michelle

I am getting a blinking folder with question mark when I boot my computer, what does this mean?

This morning when I turned on my laptop, it made a weird ticking noise and now all I can get is a blinking icon that looks like a manilla folder with a question mark.

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
With 10.4, 10.5 or 10.6 put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
Or if you are running 10.7 Lion, 10.8 Mountain Lion or 10.9 Mavericks, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7, 10.8 or 10.9 partition.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

My Mac Apple Pro laptop is getting old - anyway, when I turn it on now, the screen just lights up white - and nothing is happening. A few days ago, I had a screen with a flashing question mark, but now just blank white. what to do/how to fix it?

My Mac pro notebook laptop - when i turn it on, it's just a lit up white screen - and nothing else is happening - it's just frozen. how do i fix it?

You may try the procedures in this support article. I suspect a trip to the Apple genius bar will be the best option. You probably have some hardware issues, such as the display or the GPU and the technicians will be to make to make a definitive determination.
http://support.apple.com/kb/ts2570
Ciao.

Flashing question mark at boot

so it seems my hard drive won't mount... flashing question mark instead of booting.
I've read the discussions, which seem to lead to either a bad HD or logic board...
I've run both disk warrior and tech tool -- both show that the hard drive is okay -- disk warrior re-built the directory, which showed all the data where it was supposed to be... nevertheless, after running both, still the dreaded Q mark
(incidentally, or perhaps not so, all the tech tool tests were passed except the "surface scan"...?)
But the symptoms for a logic board issue that are outlined in these discussions (i.e., bad video or other display issues) were not problems prior to the failure. The only issue that presaged the crash was a recurring error box (over about two days) which i'd never seen before (and the content of which was somewhat cryptic and the text of which, I regret, I can't really recall)... the box was the full width of the screen, and in alarming all caps offered three buttons, side by side, which were in essence a quit option, a re-try, and a third ... sorry, I know that sounds lame, but it's the best I remember on that matter.
wrt that error box, the other salient (or perhaps not) point was that the box remained through a force quit of all apps, and even a relaunch of the finder...
thanks for any insight... for me, a $600 repair bill is simply not in the cards.

The "flashing question mark" at startup is not all that uncommon a topic;
and it usually has some cures depending on exactly what caused it.
Apple Support documents about it are in the online archive and there also
may be some reference to this in a Mac's Help viewer.
"A Flashing Question Mark appears when..."
http://docs.info.apple.com/article.html?artnum=58042
"...The possible causes and solutions for this symptom appear in the order
that you should try them. If any step resolves the issue, you don't need to
continue to the next one..."
Since you mentioned another screen with dialog box on it, that
may have been related to a "kernel panic" and that is covered
here: http://docs.info.apple.com/article.html?artnum=106227
With some more general -and lengthy- information about ways of
"kernel panic" resolution does continues over at a different site, here:
http://www.thexlab.com/faqs/kernelpanics.html
Sometimes, if you don't see a different dialog box (like you said
you saw, prompting restart, etc) you could go into the System
Preference panel in the OS and be sure your Startup Disk is
selected in the so named panel. Occasionally that can cause
a minor error in which the computer later can't see the boot
volume on the hard drive. - Routine system maintenance helps
to keep on top of system health (and familiarity) ahead of time.

Flashing Question Mark Folder--after repair of "Office Database damage"

I received a dialogue box message reporting "Office Database Damage--would you like to repair?"
I said "yes" --BIG MISTAKE.
The machine froze and now on boot-up will only give the dreaded Flashing Question Mark Folder".
Booting from the Installation CD is possible, however, when running the Disk Utility, no Mac HD appears in the window of drives you may check. Also, if I proceed to try to do a Clean Installation, there is nothing in the window offering any possible Destinations for Installation ...NOTHING.
When holding the "D" key down and booting from the Install Disk, I am able to run the Hardware Test which shows NO PROBLEM.
Also, if I try to access the computer as a FireWire harddrive from another MacPB connected via firewire, the only thing that shows up is the Install Disk. No HD shows up.
So, it seems I have a software problem, but no way to access the HD to do clean install or run any repair of disk permissions, etc.
ANY IDEAS?????
MacBook Pro 17, 2GB RAM

A friend of mine is having the same problem. This is why I am searching the boards now.
Anyone have an answer?

Flashing question mark folder drives have been swapped

Hi there thank you for taking the time to read this. Spookily within days of each other 2 friends MBP's have succumbed to the flashing question mark folder upon booting. The first we swapped the drive out ran internet recovery saved what we could from the old HD and away we went.
Oddly when getting into disc utility Macintosh HD didn't exist only a tiny 1.53Gb partition called Disk0 which I assume is the recovery program????
However I have just took it apart and assumed by popping my healthy HD from my MBP into the faulty one it would boot as my Mac and troubleshoot a faulty HD
Am I wrong in thinking this, does my Mac having a Beta version of OSX affect this or do you think we are looking at a larger problem.
Many thaks
Gareth

Sort of a bump of kinds
Had various drives in and the Mac doesn't see it however plug same drives into a SATA USB adaptor and OS sees the drive. Have tried replacing the hard drive to logic board cable with same results?
Im assuming at this point the board has gone belly up. Although hardware test is report zero issues there is no startup chime and the machine refuses to recognise any discs connected in the expected manner
As always any thoughts/advise is welcome
Gareth

IMac won't turn on. Only a clicking sound and a grey folder with flashing question mark.

iMac won't turn on. Only a clicking sound and a grey folder with flashing question mark.
Help.

Your iMac is actually turning ON as proven by the grey folder with the flashing question mark.
The flashing question mark indicates that your system is unable to find a bootable volume. The clicking sound that you hear is probably coming from your hard drive while it tries to recalibrate. I suspect your hard drive has failed.
What model imac do you have? If it's under warranty I suggest taking it in for service. Hopefully you've been maintaining a regular backup of your data as all users should. I lost my data once and it was a valuable lesson. I back up regularily now.
If your iMac came with install disks then you can boot from them, choose your language when asked, then pull down the Utilities menu to launch the Disk Utility application. The Disk Utility application will allow you to verify whether your hard drive has an issue. Usually a clicking sound, assuming it's coming from the hard drive, is a sign of a bad hard drive.
If your system has Lion installed then you can hold down the Command and R keys when you restart the system, then launch the Disk Utility application from the menu that appears.

G4 17' won't boot, flashing question mark folder with complications

I'm editing a final cut pro project, due to air on friday at noon and during conversion in compressor to dvd format, final cut quits then the computer freezes up. On a hard restart I get the flashing question mark folder.... i know what that means
I was able to boot up after a couple of tries from the os 10.4 (tiger) cd and the hard drive shows up but disk utility can't make the repair. This is the error i get:
booted with the tiger os cd and got to the disk utility. the hard drive does show up with some generic-y looking name. I try to repair the disk and get this error (in red):
Invalid node structure
Volume check failed.
Error: The underlying task reported failure on exit
then it says:
1 volume could not be repaired because of an error
g4 powerbook 17" Mac OS X (10.4.9)
so then i get the bright idea that i will change the startup disk to network drive and try to start from another drive on the network. it tries to find it then goes back to the flashing question mark. I've restarted holding the c key down with the tiger cd back in there and it is spinning but it never reads it.
any ideas? I REALLY need to salvage this film if possible.
thanks!!!!!
donna
Has anyone seen this before? What is my next step--short of erasing the drive. i really need to get this project off.
thanks in advance for any and all help!!!!!
g4 powerbook 17" Mac OS X (10.4.9)

i'd try disk warrior except that i cant get it to boot from ANY cd right now EXCEPT apple hardware test. and i have NO idea what to do with that.
I've tried booting in option mode and all i get is the little restart button and the forward arrow button but NO drive options
it won't pick up my other laptop in target mode
i've even put in Norton Utilites 8.x and it won't boot up from that either.
i've zapped the pram--nothing
know of any other boot tricks or shortcuts?
donna

Help..Flashing question mark, won't boot,clicking sound. Whats happened?

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